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$5410 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa Del Carmen, 77720, QR, Mexico
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+1-833-728-2041288 reviews
1/90
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Sun deck
Welcome to Serenity Hotel Boutique, a charming 4-star hotel in the vibrant city of Playa del Carmen, Mexico. Situated just 1.1mi from the city center, this boutique hotel offers a serene escape for travelers seeking comfort and relaxation. Located at 10 Avenida Norte y Calle 40 Norte Mz 150, Lt 20, 21 y 22, Serenity Hotel Boutique is the perfect base for exploring all that Quintana Roo has to offer.
With 288 reviews, this hotel is highly acclaimed by guests who have enjoyed their stay. Starting at just $54, Serenity Hotel Boutique provides excellent value for a range of amenities including an outdoor swimming pool, sauna, air conditioning, and complimentary Wi-Fi. Guests can also indulge in delicious breakfast options and take advantage of services like a 24-hour front desk, room service, and airport shuttle (extra charges may apply).
Serenity Hotel Boutique goes above and beyond to ensure a memorable stay, offering pet-friendly accommodations (extra charges apply), beach umbrellas and loungers for a relaxing day by the shore, and a sun deck for soaking up the Mexican sun. Whether you're looking to unwind in the sauna, enjoy live music performances, or explore the city with ease thanks to the hotel's shuttle services, Serenity Hotel Boutique promises a tranquil and enjoyable experience for all travelers.
Unwind in style at Serenity Hotel Boutique's rooftop pool, available year-round for adult guests only. Enjoy a refreshing swim with panoramic views of Playa del Carmen, making it the perfect spot to relax and soak up the Mexican sun. Whether you're looking to cool off after a day of exploring or simply lounge by the poolside with a cocktail in hand, the rooftop pool offers a serene escape from the bustling city below.
Indulge in authentic Mexican cuisine at Mexik, the hotel's family-friendly restaurant. With a charming ambiance and delicious dishes, Mexik provides a culinary experience that encapsulates the flavors of Mexico. Treat your taste buds to a variety of traditional Mexican delicacies while enjoying the warm hospitality and exceptional service that Serenity Hotel Boutique is known for. Start your day with a flavorful breakfast or unwind in the evening with a memorable dining experience at Mexik.
For added convenience, Serenity Hotel Boutique accepts Visa, American Express, and Mastercard as payment methods, ensuring a hassle-free check-in and check-out process for guests. With cash not being accepted, you can rest easy knowing that your preferred payment option is readily available. Book your stay at Serenity Hotel Boutique today and embark on a tranquil journey through Playa del Carmen, where comfort, relaxation, and Mexican hospitality await you.
Closest airports
Cozumel International Airport
12miCancún International Airport
30.2miRestaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony
Show 10 photos
Viceroy Residence, 2 Bedroom
1 King Size Bed
1100 sqft
Kitchen
Balcony
Microwave
x8
+
x5
More details
Two Bedroom Viceroy Residence is 1098 square feet and includes a king-size bed 150-183 width plus living room, balcony, desk, satellite tv , and safe.
Show 6 photos
Grand Residence, 1 Bedroom, Terrace
1 King Size Bed
690 sqft
Terrace
x8
+
x5
More details
One Bedroom Grand Terrace Residence is 689 square feet and includes a king-size bed 150-183 width plus living room.
Show 11 photos
Grand Suite, 2 Bedroom
2 King Size Beds
1 Sofa Bed
1100 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
Indulge in luxury and space with a 2 Bedroom Grand Suite perfect for families, featuring 2 King beds, a sofa bed, a private kitchen, and a spacious terrace. Perfect for 4 adults and 2 children, this 1098 sqft suite ensures a comfortable stay.
Show 21 photos
Apartment Standard, 2 Bedroom
2 Queen Size Beds
4520 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
A spacious two-bedroom apartment with 4521 sqft, featuring a sauna, air conditioning, private entrance, kitchen, and two queen size beds. Take advantage of the terrace and balcony to relax after enjoying the free toiletries and bathtub.
Show 7 photos
Residence, 1 Bedroom
1 King Size Bed
605 sqft
Microwave
x8
+
x5
More details
One Bedroom Residence is 603 square feet and includes a king-size bed 150-183 width plus living room, desk, satellite tv , tea and coffee making facilities , and safe.
Show 17 photos
Suite, King, 1 Bedroom
1 King Size Bed
1 Sofa Bed
605 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x3
+
More details
Spacious One Bedroom Suite perfect for families with 1 King bed and a Sofa Bed, featuring a private terrace and kitchenette. Enjoy a comfortable stay with access to great amenities like air conditioning and a private entrance.
Show 5 photos
Deluxe Studio, King
1 King Size Bed
270 sqft
x5
+
x3
More details
Deluxe Studio is 269 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus desk, satellite tv , and safe.
Show 4 photos
Double Room
1 Double Bed
1 Sofa Bed
690 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details
Indulge in a spacious 689 sqft Double Room with a Double bed and Sofa Bed. Enjoy a private entrance, kitchen, sauna, and balcony with stunning views. Accommodates up to 3 adults and 2 children comfortably.
Show 7 photos
Viceroy Residence, 1 Bedroom
1 King Size Bed
830 sqft
x8
+
x5
More details
One Bedroom Viceroy Residence is 829 square feet and includes a king-size bed 150-183 width plus living room.
Grand Suite, Terrace
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Microwave
x3
+
More details
Tranquility. This suite stands out for having the largest balcony that overlooks the city. It has a king-size bed and bathroom with luxury finishes. It also has a spacious living room, with a sofa-bed, dining room set, fridge, and a fully equipped kitchen.
Grand Suite
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Microwave
x8
+
x5
More details
Calm. Large spaces ready to provide an amplitude and comfort experience. This suite includes a king-size bed, a luxury bathroom, a living room with a sofa-bed, a balcony, a dining room area, a wide breakfast bar, and a fully equipped kitchen.
Serenity Suite
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Flat-screen TV
x3
+
More details
Vibrant peacefulness. Enjoy the tranquility that offers an untarnished minimalist atmosphere designed to take relaxation to a whole new level. This charming space includes a king-size bed, bathroom with luxury finishes, lounge with a sofa-bed, balcony, dining room set, fridge, and a modern fully equipped kitchen ready to be used.
8.4
288 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Aneta
9.1
October 2022
The location of Serenity boutique hotel is close to all shopping, restaurants, beach and spa options. The room was very comfortable and modern, the king size bed is amazing! The staff are very helpful and make the stay very relaxing. Amazing value for money, would definitely stay again.
🇭🇺
Müller
10
February 2024
We really liked the location of the hotel,it was perfect for relaxing even it’s close to 5th avenue. The roof top pool is amazing,and the room was too! The staff was really friendly,except for the guys who served the breakfast!! They were terrible!!
The breakfast was really tasty,but we had to wait very long every single morning. The waiter guys were extremly slow,and they don’t really know what service means!! Last two days we chose to have breakfast some place else,because of the service!!
🇬🇧
Lara
10
August 2022
Modern, Clean, Tranquil area yet central to the action, Great staff
breakfast isnt amazing i would suggest the hotel creates a buffet with an extra chanrge but it was a bonus anyway as we didnt add it to our booking
🇭🇺
Tilla
10
March 2024
The rooms and the location was perfect
I was expecting a buffet breakfast, the waiter there was very slow and took the American guests first because he expected more tips from them. WE sat there for 40 minutes without being served. And the American guests, who came later, were already served breakfast. We still drank our coffee. and the last 2 days we went to another breakfast place.
🇨🇿
Eva
10
March 2024
We really liked our stay in this hotel. People, which work there are amazing, very friendly and human. They are trying to help with anything you might need. The hotel room was cleaned every day. WiFi in the rooms stopped to work properly when we were here, but they let us use their rooftop business room, which was fine.
🇺🇸
Shariell
9.1
August 2022
The rooms were very nice and spacious loved the balcony as well unique rooms . The lady at the front desk gave me a day pass to the beach club for my birthday thought that’s was a great little touch . I enjoyed my stay very much didn’t want to leave , it was like a mini apartment to me
I was told a price for my birthday balloons and banner and strawberries I feel like the strawberries were worth the money but they told me a price but charged me more . The balloons were small and wasn’t worth it . My friends did a better job at decorating my room for me
🇺🇸
Sirnearra
9.1
June 2022
The room was nice and cozy. Quiet neighbors. The front desk was very helpful and nice. Even the waiters in the restaurant were attentive. The baggage guy was also helpful. Room service was great as well.
This is not the hotels fault but the car wash across the street is noisy. They wash cars in any weather. We were on the third floor so we could kinda hear the hustle and bustle on the street, it didn’t matter to us but maybe to some folks. The free breakfast included eggs, coffee or orange juice, fruit and toast. It needed substance like waffles/pancakes or bacon
🇬🇧
Lindsay
8.2
March 2022
Beautiful hotel, each room was like a suite with its own kitchen and huuuuge super comfy bed. Great location just off 5th but very quiet at night. Rooftop pool lovely with comfy loungers and cabanas, staff in reception and at breakfast couldn’t do enough for you and even taught us some Spanish!
Breakfast options were limited so if you didn’t like eggs you’re stuck with a small plate of fruit which was the same every day, and toast. Also a real shame that there was no shade at all by the pool- this meant we went elsewhere most days, it wouldn’t take much to add some parasols. Also music at the pool was the same few bad songs, very loud on repeat and there was no bar service anywhere so we had to get drinks across the road at El Pirata (which is really good btw)
🇩🇪
Angelika
8.2
February 2022
The rooftop-pool is awesome! especially for lap-swimmers like me. I came back for it! The beds are really comfortable. The kitchen has pots so that you can make a soup or noodles and a salad. Horacio in at the restaurant is a special waiter - you will enjoy his friendly service. The location is close to great restaurants and shops and beach in walking distance. Everything is clean. The windows shut out the noise from the street.
I'd like to see faces of the people I do business with, which is not possible because they are wearing face masks all the time. This really makes me uncomfortable and not fully save.
🇨🇦
Dave
9.1
March 2024
Breakfast was good, lots of things to choose from.
The only thing I could say is that they call the rooms Junior Suites, and all they have is a bed and desk and bathroom, to me that is just a standard King.
Attractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5.1miRio Secreto Nature Reserve
5.6miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.7miXotik-Ha EcoPark
16miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
19miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAttractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5.1miRio Secreto Nature Reserve
5.6miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.7miXotik-Ha EcoPark
16miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
19miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAirports
Cozumel International Airport
12miCancún International Airport
30.2miMexik
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Live music/Performance
Nightclub/DJ
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Evening entertainment
Food & Drink
Fruit
Kids' meals
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Interconnecting room(s) available
Laptop size safe
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Public Bath
Sauna
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not possible) and costs USD 15 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
American Express,
Mastercard
This property does not accept cash.
Does Serenity Hotel Boutique have accommodations for guests with pets?
Yes, you can stay with your pet at Serenity Hotel Boutique. However, there may be charges for bringing your pet along during your stay.
Is there parking at Serenity Hotel Boutique?
Yes, there is parking available at Serenity Hotel Boutique for $15 per day. The parking is private, on-site, and reservations are not possible.
What are the rates at Serenity Hotel Boutique?
A stay at Serenity Hotel Boutique can begin from a rate of $54. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
Which room categories can I book at Serenity Hotel Boutique?
At Serenity Hotel Boutique, guests can choose from a variety of room types ranging from Studios to Penthouses, accommodating 2 adults and 1 child, up to spacious Two-Bedroom Apartments for 4 adults. Smoking is not allowed in any room, and bed sizes vary from King size to Queen size. Room sizes range from 269 sqft for Deluxe Double Rooms to 4521 sqft for Two-Bedroom Apartments.
Where can guests find entertainment in Serenity Hotel Boutique?
Guests at Serenity Hotel Boutique can enjoy various leisure amenities during their stay. They can spend their time lounging by the outdoor swimming pool, which is available all season and located on the rooftop. For dining, guests can savor Mexican cuisine at the on-site restaurant called Mexik, which offers a family-friendly ambiance. Additionally, visitors can relax in the sauna or on the sun deck, enjoy live music performances, or take advantage of the free shuttle service to explore the area. The hotel's 24-hour front desk and room service ensure convenience, while the private parking and airport shuttle facilitate smooth travel experiences for the guests.
Does Serenity Hotel Boutique have a pool for guests?
Yes, the Serenity Hotel Boutique has a pool available. The hotel has Pool 1, which is located outdoors on the rooftop and is reserved for adults only. This pool is accessible all year round.
Does Serenity Hotel Boutique feature its own restaurants?
Yes, the Serenity Hotel Boutique has a restaurant on-site called Mexik. The restaurant offers a family-friendly ambiance and serves Mexican cuisine.
Which payment methods are supported by Serenity Hotel Boutique?
Serenity Hotel Boutique supports payment methods such as Visa, American Express, and Mastercard. However, cash payments are not accepted at the hotel.
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