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+1-833-728-2041380 reviews
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$44Avenida 10 Lote 3 Esquina Calle 6 Bis, Playa Del Carmen, 77710, QR, Mexico
Reservations:
+1-833-728-2041380 reviews
1/71
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Sun deck
Tour desk
Terrace
24-hour front desk
Welcome to Hotel Los Itzaes by 5th av, a charming 3-star hotel located in the heart of Playa del Carmen, Mexico. With a minimum price starting from $44, it offers excellent value for money. You'll find us conveniently situated at Avenida 10 Lote 3 Esquina calle 6 BIS, just a short 0.4mi distance from the vibrant city center.
With 380 glowing reviews, Hotel Los Itzaes by 5th av has built a reputation for its outstanding service and amenities. Enjoy a refreshing dip in the outdoor swimming pool, relax on the sun deck or terrace, and take advantage of the hotel's free Wi-Fi and 24-hour front desk. For those seeking adventure, the hotel offers a shuttle service and is located near the beach. Each of the non-smoking rooms features air conditioning, a balcony with a view, a private bathroom with a bathtub, and complimentary toiletries.
At Hotel Los Itzaes by 5th av, you'll find everything you need for a comfortable and enjoyable stay. Whether you're here for business or pleasure, our friendly staff will ensure you have a memorable experience. Don't miss out on the opportunity to explore Playa del Carmen and its surrounding wonders while enjoying all the comforts our hotel has to offer.
Bring your furry friends along for a memorable stay at Hotel Los Itzaes by 5th av! We understand that pets are part of the family, so we happily welcome them upon request. Please note that charges may apply. Don't worry about leaving your beloved pets behind when you travel, as we provide a pet-friendly environment for you and your furry companions to enjoy together.
Cool off and have a splashing good time at our outdoor swimming pool. The pool is available all year round for you to take a refreshing dip during your stay. Located in a serene and peaceful area, our pool offers a perfect retreat for relaxation. Take in the warm Mexican sun on our sun deck or terrace while sipping on a cold drink. Our pool also features a shallow end, making it safe for both adults and children to enjoy.
When it comes to payment, we accept cash as well as major credit cards such as American Express, Visa, and Mastercard. So you can choose your preferred method of payment and enjoy a hassle-free experience during your stay with us.
Choose from our wide range of room types to find the perfect fit for your stay. Whether you're traveling alone, with a partner, or with a group, you'll find a room that suits your needs. Our Deluxe Junior Suite offers a spacious 215 sqft of comfort with a sofa bed and a king size bed. The Junior Suite provides even more space for larger groups, accommodating up to 4 adults with 2 double beds and a sofa bed. For those who prefer a cozy and intimate setting, our Double Room with Two Double Beds or King Room are perfect options. Each room boasts comfortable beds and modern amenities to ensure a restful night's sleep.
Come and experience the delights of Playa del Carmen while enjoying the convenience and comfort of Hotel Los Itzaes by 5th av. Our friendly staff is ready to welcome you and help make your stay a memorable one. Book your stay with us today and embark on an unforgettable journey in Mexico.
Closest airports
Cozumel International Airport
11.9miCancún International Airport
31.1miOutdoor swimming pool
Free wifi
Beach
Air conditioning
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden
Free toiletries
Balcony
View
Bathtub
Show 7 photos
Room - 2 Double
2 Double Beds
170 sqft
Private Bathroom
Balcony
View
Minibar
x4
+
More details
This air-conditioned room offers free Wi-Fi, cable TV, a private balcony and a desk.
Show 10 photos
Junior Suite, 2 Double
2 Double Beds
1 Sofa Bed
215 sqft
Private Bathroom
Balcony
Bathtub
View
x4
More details
Experience luxury and comfort in our Junior Suite, a spacious suite with a private bathroom, balcony, and a stunning view. Equipped with two double beds and a sofa bed, it comfortably accommodates up to four adults. Enjoy additional amenities such as a bathtub, minibar, and flat-screen TV. Unwind and indulge in a relaxing stay.
Show 5 photos
Deluxe Junior Suite
1 Sofa Bed
1 King Size Bed
215 sqft
Private Bathroom
Balcony
Bathtub
View
x5
+
x3
More details
Welcome to our Deluxe Junior Suite - the perfect choice for a luxurious and comfortable stay. This spacious suite features a private bathroom, balcony with stunning views, and a relaxing bathtub. With a king size bed and a sofa bed, it can accommodate up to 3 adults. Enjoy modern amenities such as a flat-screen TV, air conditioning, and a minibar.
Show 7 photos
Room - 2 Queen
2 Queen Size Beds
1 Sofa Bed
215 sqft
x5
+
x3
More details
2 QUEEN is 215 square feet and includes 2 double beds 131-150 width plus a sofa bed.
Show 10 photos
Junior Suite
215 sqft
Balcony
Outdoor swimming pool
Free wifi
Minibar
x5
+
x3
More details
This spacious air-conditioned junior suite offers free Wi-Fi, cable TV, a private balcony and a desk. It also has a lounge area with a sofa.
Show 5 photos
Standard Room
1 King Size Bed
170 sqft
Private Bathroom
Balcony
View
Minibar
+
More details
Room Standard
Triple Room
x3
+
x4
More details
8.7
380 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Erica
10
December 2022
Awesome and inviting atmosphere - I was mesmerized by all the live plants hanging off the balconies, it was this curtain of lush vines. This place is such good value. The room and bathroom were super clean and nice - they looked like something you'd have to pay a lot more money for. The workers were really nice and friendly too. Also, great location on 10th Ave. by a ton of restaurants, cafés, and shops. This turned out to be my favorite street because it had a ton to see and do without the crowds, vendors, and craziness of 5th Ave. I would definitely recommend Los Itzaes to anyone visiting Playa del Carmen.
They didn't have breakfast, but there is a café around the corner they told us about called Epazzote. This place was only $5 per person for a full breakfast. So it's not even a con really.
🇬🇧
Doyin
10
September 2023
This is the second time I have stayed here and the Los Itzaes Hotel will always be my go-to. Not only did the staff place me in the same room as requested, but they were so helpful with my check-in from start to finish. It was lovely that the staff remembered me too. What I love about this hotel is that is it PERFECTLY located, clean, quiet, you get hot water, WiFi is fine, there is Netflix and it's affordable. It's an ideal place to base yourself if you want easy access to the ADO bus station, beach, 5th avenue, Cozumel ferry, the Xcaret group excursion pick up point (Old Navy) or if you need to transfer to Tulum. The rooms are well stocked with shampoo and conditioner, a hair dryer, iron and ironing board and a mini fridge. Whilst there isn't water in the room, you can get some filtered water near the reception desk. There is also a roof top terrace with a pool that is wonderfully peaceful and a GREAT spot to catch the sunset around 6.30pm. Thank you so much to the team for accommodating my mum and I. We'll be back, of course!
🇨🇦
Tamika
9.1
December 2022
Loved my stay here! King room was nice, clean, and bright with a very cold mini fridge to store drinks. Perfect location, one block north of 5th Ave and close to restaurants. Felt very safe. I would recommend earplugs if you are a very light sleeper on some nights. The hotel also has a skylight in the centre so when it rained sounded really lovely, like you were in a rainforest. There is a nice homestyle restaurant with great breakfast and lunch just beside the hotel behind the tour sellers.
I wish there was a nice duvet and a room safe. Just beware that there is no elevator.
🇺🇸
Juditxi
10
July 2023
Everything was great. Vicky, at the front desk is specially nice and helpful. She is a great receptionist and her recommendations for food, activities, etc. were absolutely excellent!! The rooms were clean, good size and they have a mini fridge (which was not in the description of the room). The water pressure is very good (something a bit rare for the peninsula). The lobby and the pool area are very welcoming. The hotel doesn't have breakfast onsite, BUT they can get you a discount for a breakfast buffet that is very close by and it is REALLY good food. Bonus: The hotel is next door to a market so you can get super inexpensive, yet good, food (around 5 dollars for two people). Also, the parking lot on top of the market is very affordable and has rates by the hour, day and week. Also, the hotel is very close to a laundromat, so you can have all your clothes washed before you leave the trip. Quite convenient if this is the last stop in a longer stay.
Well, the location is great for young people; it is in the middle of tons of restaurants, etc. And that is actually great; the only inconvenient is that because the bars etc. are so close by, it can get a bit noisy at night, especially in the weekends.
🇩🇪
Elena3333
8.2
January 2022
The location of the hotel was amazing. Walking distance to everything! Oxxo in front of you, beach 1 block away, food available left and right. Close to the ADO. The room was spacious, but not as spacious as the pictures were showing. But the room had 2 big beds. Bathroom was fine, there was hot water and great water pressure. Wifi working well. Staff was friendly! There is a rooftop pool to just chill.
The vibe at the rooftop pool wasn't really nice. They can decorate a little to make it more attractive like the hotels around. However, that is not really an issue - a pool is a pool :) But one thing was very disturbing for us: the noise in the room!!!! My friends and us booked 2 rooms, they were lovely but we barely slept..it was sooooooooo loud!! So we both moved our rooms the next day to the more quiet rooms, but these did not have a proper a/c (just an airvent). So it was hot and never cooled off during our week's stay, not pleasant. Obviously not all rooms are the same. If you are a sensitive sleeper, it might cause issues.
🇺🇸
Juditxi
10
July 2023
This is a very comfortable place to stay. The rooms are spacious and the staff is absolutely wonderful. Vicky, one of the receptionists, is exceptional and always has great recommendations about restaurants, laundromats, events, etc. She knows which cab/shuttle companies are reliable and will get you a reservation at a very good price. The hotel feels safe and friendly.
Because of the location, you do have to keep in mind that there might be loud people walking in front of the hotel. So, just make sure to turn on the air-conditioning in the room at night to drown the sound outside.
🇧🇷
Paula
8.2
March 2023
Great location and the staff really kind. The pool in the rooftop is a plus and we used it a lot. The staff was kind and helped us with everything we needed. The hotel has some agreement with places near for breakfast that was good and convenient
Unfortunately there is some clubs across the street and apparently there are a lot of young people meeting around the hotel later that can be quite load. If you are noise sensitive or have trouble to sleep I would not recommend staying there, it's nothing dramatic but can be annoying (and I was there from Monday to Thursday, I can't imagine how are the weekends)
🇬🇧
Doyin
10
January 2022
This place is SO CLEAN! !! WiFi works very well and the shower runs hot water. The staff are professional and location is just perfect. It's quiet enough for Playa Del Carmen and the room has everything you need (towels, mini fridge, shampoo and conditioner, iron, blow dryer, extra blankets, air conditioning and a softer pillow in the closet). Also glad to share there were NO INSECTS!
The room key is old school, but that's perfectly fine.
🇺🇸
George
10
July 2022
I do hours upon hours of research before I pick a property to visit This hotel checks all the marks very well.Large room even by USA standards . 12x 24 . The shower is floor ceiling marble 3x 6 .Has a small balcony, room safe, strong ac, freezing cold mini fridge,comfortable bed,and hot water that stays on at constant temperature. The area is safe police around all the time.Across the street is parking.Also across the street fresh fruit smoothies. About $2 . 40 pesos for a liter container of fresh fruit cut before you eyes..smoothies are a few cents more. Oh, almost forgot. Room is as quiet as can be. No noise from adjacent rooms whatsoever. Even with children!! Walls are solid thick concrete.. Barely road noise or music can be heard from outside through balcony doors. Lastly super stong wi fi
No fault of theirs ,and something I knew is the seaweed in the ocean.
🇨🇭
Edith
8.2
May 2023
We loved the hotel because of the lovely room.Very friendly staff members. The staff members were helping me with the suit case as the hotel has no lift.It is close to the beach about 7 min walk and restaurants and 5th ev just 5 min away. Walmart 10min walk. The pool ,90cm deep, has been clean and there was always space. The bed was comfy . Very good aircon.
The noise from the venues around the hotel until 03.00am but we were prepared and knew it.
Attractions
Fundadores Park (El Zócalo)
0.2mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.7miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
14.8miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.4miSelvatica
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.3miEl Mirador Lookout
22.2miXoximilco Cancun
29.1miCenote Dos Ojos
29.3miCenotes Sac Actun
30.5miAttractions
Fundadores Park (El Zócalo)
0.2mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.7miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
14.8miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.4miSelvatica
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.3miEl Mirador Lookout
22.2miXoximilco Cancun
29.1miCenote Dos Ojos
29.3miCenotes Sac Actun
30.5miAirports
Cozumel International Airport
11.9miCancún International Airport
31.1miLocation
Features
Availability
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden
Free toiletries
Balcony
View
Bathtub
Accessibility
Upper floors accessible by stairs only
Activities
Beach
Bicycle rental
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Suit press
Food & Drink
Coffee house on site
Fruit
Minibar
Snack bar
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Non-smoking rooms
Pet Friendly
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Fold-up bed
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Open-air bath
Outdoor swimming pool
Public Bath
Solarium
Transportation
Airport drop-off
Airport shuttle
Car rental
Shuttle service
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and costs USD 15 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$20 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
Does Hotel Los Itzaes by 5th av allow guests to stay with pets?
Yes, you can stay with your pet at Hotel Los Itzaes by 5th av. They allow pets, although charges may apply.
What are the check-in and check-out times at Hotel Los Itzaes by 5th av?
At Hotel Los Itzaes by 5th av, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.
Does Hotel Los Itzaes by 5th av offer complimentary parking?
Yes, Hotel Los Itzaes by 5th av provides parking at a nearby location for a fee of $15 per day. The parking is public, and guests do not need to make a reservation.
How much does a stay at Hotel Los Itzaes by 5th av cost?
At Hotel Los Itzaes by 5th av, you can find rates starting from $44. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
What are the room types available at Hotel Los Itzaes by 5th av?
The Hotel Los Itzaes by 5th av offers a variety of room types. The Deluxe Junior Suite and Junior Suite are both suites with a size of 215 sqft, accommodating 3 adults and 4 adults respectively. The Deluxe Junior Suite has a sofa bed and a king-size bed while the Junior Suite has two double beds and a sofa bed. There are also Double Rooms with Two Double Beds and King Rooms, both with a size of 172 sqft. The Double Room accommodates 4 adults and 1 child with two double beds, while the King Room accommodates 2 adults and 1 child with a king-size bed. Smoking is not allowed in any of the rooms.
What is there to do in Hotel Los Itzaes by 5th av?
Guests can spend their time at Hotel Los Itzaes by 5th av by enjoying the outdoor swimming pool. The pool is available all season and is located outdoors. It also has a shallow end, making it suitable for guests of all ages. Guests can relax on the sun deck or take a dip in the pool to cool off from the heat.
In addition to the pool, guests can also spend their time at the nearby beach, which is just a short distance away from the hotel. The beach offers beach chairs/loungers, allowing guests to relax and soak up the sun.
For those who prefer to stay active, the hotel also offers bicycle rentals. Guests can explore the surrounding area and enjoy the beautiful scenery on a leisurely bike ride.
For business travelers, there is also a business center available, providing all the necessary amenities for conducting business affairs during their stay.
Does Hotel Los Itzaes by 5th av feature a pool area?
The hotel has one pool available at all seasons. The pool is located outdoors and has a shallow end.
Does Hotel Los Itzaes by 5th av accept credit cards?
Yes, Hotel Los Itzaes by 5th av accepts credit cards such as American Express, Visa, and Mastercard. However, they also accept cash as a payment method.
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