547 reviews
From
$88Rio Otate 15, Tulum, 77760, Mexico
547 reviews
1/169
From
$88Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
Kitchen
Non-smoking rooms
Kitchenware
Welcome to Aldea Xaan Ha Tulum, a vibrant and charming ApartHotel located in the heart of Tulum, Mexico. Situated just 1mi from the city center, this hotel offers a convenient and accessible location for travelers looking to explore the beauty of Quintana Roo. With 547 glowing reviews, you can trust that your stay here will be nothing short of exceptional.
Starting at a minimum price of $88, Aldea Xaan Ha Tulum provides an extensive range of amenities to ensure a comfortable and enjoyable stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, relax in the hot tub/Jacuzzi, or soak up the sun on the sun deck. For those looking to explore the local surroundings, the hotel offers activities such as snorkeling, diving, and fishing at an additional charge. At the end of the day, unwind in your air-conditioned room, equipped with a private bathroom, balcony, and free toiletries.
In addition to its fantastic facilities, Aldea Xaan Ha Tulum prides itself on providing exceptional customer service. A range of services such as airport shuttle, babysitting, and currency exchange are available to ensure your needs are met. The hotel also features an on-site restaurant and picnic area, giving guests the opportunity to savor delicious meals and enjoy the beautiful garden view. With its unparalleled amenities and prime location, Aldea Xaan Ha Tulum promises an unforgettable stay in Tulum.
After a day of exploring the beauty of Tulum, come back to Aldea Xaan Ha Tulum and take a refreshing dip in one of our two outdoor swimming pools. Our pools are available year-round, and one of them is exclusively for adults, ensuring a serene and relaxing atmosphere. With a shallow end and a stunning view, you can enjoy a leisurely swim while soaking in the surrounding natural beauty.
Indulge your taste buds at our on-site restaurant, Aroma Cafe Tulum. Offering a warm and inviting ambiance, this family-friendly restaurant serves a delicious selection of American, Italian, and Mexican cuisines. Savor mouthwatering dishes made from fresh, locally sourced ingredients while enjoying a beautiful garden view. Whether you're in the mood for a hearty pizza or a flavorful enchilada, our restaurant is sure to satisfy your cravings.
At Aldea Xaan Ha Tulum, we understand the importance of convenience. That's why we accept a variety of payment options, including cash, American Express, Visa, and Mastercard. We want to ensure that our guests have a hassle-free experience from the moment they arrive until the time they check out. With our flexible payment options, you can focus on enjoying your stay without any worries.
From our inviting pools to our tantalizing restaurant, Aldea Xaan Ha Tulum offers an unforgettable experience in the heart of Tulum. With exceptional customer service and an array of amenities, you'll feel right at home during your stay. Explore the wonders of Quintana Roo, recharge in our comfortable accommodations, and create unforgettable memories at Aldea Xaan Ha Tulum.
Closest airports
Cozumel International Airport
41.1miOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
Kitchen
Non-smoking rooms
Kitchenware
Garden view
Restaurant
View
Picnic area
Sun deck
Garden
Wheelchair accessible
Balcony
Free toiletries
Patio
Hypoallergenic
Extra long beds (> 6.5 ft)
Air purifiers
Terrace
Barbecue
Private Bathroom
Parking On Site
Show 13 photos
Deluxe Apartment
1 King Size Bed
2 Sofa Beds
540 sqft
Garden view
Kitchen
Private Bathroom
Balcony
+
More details
Welcome to our Deluxe Apartment, a spacious and family-friendly retreat offering a garden view, a fully equipped kitchen, private balcony, flat-screen TV, and comfortable sleeping arrangements for up to 2 adults and 2 children. Enjoy your stay with modern amenities including air conditioning, free toiletries, and a barbecue for those warm summer nights.
Show 20 photos
Superior Apartment
1 King Size Bed
2 Sofa Beds
540 sqft
Garden view
Kitchen
Private Bathroom
Balcony
+
More details
Welcome to our Superior Apartment, a spacious and modern apartment perfect for a family vacation. This 538 sqft apartment accommodates 2 adults and 2 children comfortably, with a king-size bed and two sofa beds. Enjoy the stunning garden view from your balcony, and take advantage of our featured amenities including a fully-equipped kitchen, private bathroom, and a flat-screen TV for your entertainment.
Show 7 photos
Deluxe Studio
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Balcony
Kitchenware
More details
Discover the charm of our Deluxe Studio, a stylish and spacious room featuring a cozy King size bed, private bathroom, fully equipped kitchen, and a lovely garden view from your own balcony. Enjoy modern amenities such as a flat-screen TV, air conditioning, and a refreshing shower.
Show 11 photos
Apartment with Garden View
1 King Size Bed
2 Sofa Beds
540 sqft
Garden view
Kitchen
Private Bathroom
Kitchenware
+
More details
Experience the beauty of nature right from your own private terrace in this spacious 538 sqft Apartment with Garden View. With a fully-equipped kitchen, comfortable beds, and a flat-screen TV, this apartment offers the perfect blend of convenience and tranquility for a family of two adults and two children.
Show 6 photos
Deluxe Double Room
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Kitchenware
Terrace
More details
Indulge in comfort and luxury in our Deluxe Double Room, boasting a spacious 323 sqft with a king size bed. Enjoy the serene Garden view from your private terrace, and utilize the convenient amenities like a kitchenette and flat-screen TV.
Show 6 photos
Studio with Garden View
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Balcony
Kitchenware
More details
Experience pure comfort and relaxation in our Studio with Garden View, featuring a private balcony, kitchenware, and a cozy sitting area. Enjoy the serene ambiance and stunning views while enjoying the convenience of amenities such as a flat-screen TV, air conditioning, and a coffee machine. Perfect for a romantic getaway for two.
Show 7 photos
Studio with Balcony
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Kitchenware
More details
Experience the ultimate relaxation in our Studio with Balcony, a spacious 377 sqft room featuring a king size bed, a private bathroom, and a charming garden view. Enjoy the fresh air and sip your morning coffee on the balcony before exploring the city.
Show 6 photos
Deluxe King Studio
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Kitchenware
Terrace
More details
Experience the epitome of luxury in our Deluxe King Studio, featuring a spacious 323 sqft studio complete with a king-size bed, garden view, private bathroom, and a fully equipped kitchen. Enjoy the comforts of a flat-screen TV, air conditioning, and a terrace to relax and soak in the picturesque surroundings.
Show 25 photos
One-Bedroom Apartment
2 Sofa Beds
1 King Size Bed
540 sqft
Garden view
Kitchen
Private Bathroom
Balcony
+
More details
Experience the perfect family getaway in our spacious One-Bedroom Apartment with a beautiful garden view. Enjoy a fully equipped kitchen, comfortable king size bed, and private balcony for a truly memorable stay.
Show 12 photos
Apartment - Ground Floor
1 King Size Bed
2 Sofa Beds
540 sqft
Garden view
Kitchen
Private Bathroom
Kitchenware
+
More details
Welcome to our spacious ground floor apartment! With 538 sqft of comfortable living space, this apartment is perfect for a family of four. Enjoy the garden view from your terrace, relax in the air-conditioned living area, and take advantage of the fully equipped kitchen for all your cooking needs. Plus, with a king size bed and two sofa beds, everyone will have a cozy place to sleep.
Show 18 photos
Two-Bedroom Apartment
1 Sofa Bed
2 King Size Beds
860 sqft
Garden view
Kitchen
Private Bathroom
Kitchenware
x4
+
x3
More details
Book our spacious Two-Bedroom Apartment and indulge in a relaxing stay with your family or friends. Enjoy the garden view from the terrace, cook meals in the fully-equipped kitchen, and unwind in the cozy living area. With two king size beds, a sofa bed, and plenty of amenities including air conditioning, a flat-screen TV, and free toiletries, your comfort is our priority.
8.7
547 reviewsFrom
$88Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Fatima
9.1
9.1
The Hotel is beautifully appointed. It was a great bonus having water available. Aircon, the jungle setting, the bed, shower pressure and the pool were fantastic, with great upkeep by the groundsman. The wifi was 'ok': could be better for remote work. I cannot praise enough the staff at the Aroma Cafe where I had breakfast everyday, plus ordered a couple of takeaway lunches. Extremely professional and kind, and the food was fantastic. Nice touch to have a few supplementary items on sale there. The Hotel is about a 15-20min walk to Centro for those who don't mind walking. There are some shops nearish for water, fruit. Nice that there was a bottle of water supplied. Check-in was very easy, with great communication via booking.com
Daily housekeeping was advertised on booking.com but this didn't happen at all. In the 9 nights I was there, nobody came except when I flagged someone down, and even then she only took out the garbage. A change of towels, replacement of cream and sugar, etc would have been appreciated. It's the only that marred an otherwise superb stay.
🇭🇺
Imre
9.1
9.1
Amazing atmosphere with very kind and correct staff. The breakfast was simple but fine, delicious egg dishes mexican art, pancake, croissant. Rooms are absolutely clean and Mariana & Alex are really kind people. :) I recommend everyone who would like to chill in this small piece of jungle with good vibes.
The breakfast is very good, but some additional options would be great in the juice sortiment or in the breakfast after more days.
🇦🇺
Jessica
10
10
I combed through hundreds of reviews for countless hotels in this price range before settling on Aldea Xaan Ha. It did not disappoint - Alex, Antheus and the team were so easy to communicate with and made us feel welcome and safe. Check in was simple and contactless. The free breakfast was made to order. Unsure why people negatively review the lack of breakfast on a Sunday because it was clearly communicated in advance. The complex has a gate with a code and a high fence so you feel very secure. While it's not in the centre of Tulum town, we walked in and out of town during the day and night and felt safe on the quiet roads. There were plenty of bikes available to hire (albeit quite old, but the cheap rental price reflected that) The pool was lovely, great air con and fans in the rooms, Smart TV's that you could connect to Netflix etc. We really enjoyed our stay and would recommend to anyone that is travelling on a budget that precludes fancy beachside resorts. A side note - Beware the boutique hotels that describe themselves as luxury and show a really high starting price, offering you a huge discount. You'll be disappointed! We saw this all too often with other hotels. Aldea Xaan Ha prices their property correctly and is great value for money! 10/10.
We struggled to get our shower temperature right but the odd cold shower when you're in a hot place like Mexico really didn't bother us.
🇺🇸
Michael
8.2
8.2
Great place to relax after a day of seeing the sights. Good breakfast which filled you up and set you up for the day. I would have given this a 10 for the stay but for the shower.
We stayed in unit #7 which had a terrible problem with the shower. You either had scalding water or ice cold water coming out of the shower head. No matter what we did for 4 days we could never get things right, just not the best way to start a day but from there every was great.
🇳🇱
Erika
8.2
8.2
The site is beautiful, with comfortable and spacious and very equipped rooms. Very important: comfortable beds and great wifi (traveling with a 16 year old :-)). Very helpful and friendly staff. Excellent breakfast, in a beautiful little lunch/breakfast room. Nice and refreshing swimming pool. Great lounge area in the “jungle:” with swings and comfy seats. BBQ possibility and outdoor kitchen. Very nicely designed site!
The location is a bit far away from the center and the Tulum buzz. I would not walk or cycle to the pueblo center at night. This being said there seem to be quite a bit of construction activities going on around Aldea Xaan Ha area and I would not be surprised if it’s only a matter of time before this part of Tulum gets hip and happening. But for now, in my personal opinion, you definitely need a car/ride to roam around town. Oh, and I would welcome a little bit more consistency in available kitchenware (pots/pans/spoons/ a pair of scissors…...I rented 2 rooms and there was quite a difference in what was available). Other than that, I would definitely recommend this place!!
🇦🇺
Alla
9.1
9.1
The room was very spacious and well equipped. The pool on property was clean and the lounges around were comfortable to relax in. The property rents bikes which makes it super easy to go around town. Breakfast is complimentary and is quite tasty, although on the small side
It’s location is quite far out of town and a solid 15-20min walk from the ADO bus stop (but it’s the secret to a very quiet and relaxing spot!). It’s walkable but consider hiring the bikes as it makes it easier to go around.
🇮🇹
Marco
8.2
8.2
Very nice structure, clean and big room (actually apartment with 2 rooms), good breakfast, parking availability Staff overall kind.
The shower mixer (cold/hot water) didn't work, we had to either take a very hot or a cold shower. We reported to the structure the issue and they said it never happened before (while reading other comments I see the same issue has happened). They told us to turn very slow the handle to find the right mix, which of course we already did and didn't work. The only reason why I am not giving a 9
🇭🇷
Ksenija
10
10
Not sure where to start. This was one of the best accommodations we have ever been in, not only in Mexico, but worldwide. The apartment is beautiful, fully equipped, the pool with jacuzzi is perfect, breakfast so good, staff wonderful. It is not located on the beach, so if you are up for beach holiday this might not be for you but for us it was just perfect. My kid wanted to stay there forever.
We liked everything so much that we spent half of our stay in Tulum within the walls of the hotel by the pool (and this normally never happens to me as I like to explore).
🇺🇸
Federico
10
10
We learned that the owner and his partner had worked around the world as chefs for years before deciding to partner up and start Aldea Xaan Ha. Not only is the food delicious, but they are ready to improvise for special diets. There was also a clear pride in offering friendly and multi lingual client service, which was immensely appreciated. The owner lives on site with his lovely young family (all who seemed to work at and maintain the property) - their care for the place really showed. Their kind attention in taking care of their guests was above and beyond. The internet was outstandingly fast and stable, which was appreciated as we both had to work when not having fun in Tulum. The hotel is nestled in a pocket of jungle between the hubbub of the Tulum town and beach areas. You can get around on the bicycles that they will rent to you, but make sure to bring or buy your own clip on lights if you intend to ride at night, or you can affordably rent a scooter from them instead. Even though we came to dance and see friends, we did not bring the party back to the hotel - that is the one expectation in exchange for such lovely hosting.
Construction at the the property next door, it will end soon enough though.
🇫🇷
Aline
9.1
9.1
everything! first I liked the smart card access to the property, very secure and only guests can enter. Then the facilities were excellent, from the pool to the outdoor kitchen corner and reading corner, hammock area. All this in a mini jungle setting ! the room is spacious and very well equipped, we had an fully functional kitchen, an amazing extra large bed (that could fit my 2 teenage daughters and I) and cherry on top of the cake: Netflix! A must when travelling with teenagers after a long day out. the Aroma cafe is nice and cozy and the breakfast menu is quite nice. Best stay of our Mexican tour! I loved the way very little details were thought of to make sure you feel comfy and cozy.
Nothing 😊. maybe not enough sitting area at the pool
Attractions
Grand Cenote (Gran Cenote)
2.5miTankah Park
2.7miTulum
3.2miCasa Cenote
6.7miCenotes Sac Actun
8.5miCenote Dos Ojos
9.6miXel-Ha
10.7miMuyil
12.7miAkumal
16.5miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.2miSian Ka'an Biosphere Reserve
27miPalancar Reef
31.1miAttractions
Grand Cenote (Gran Cenote)
2.5miTankah Park
2.7miTulum
3.2miCasa Cenote
6.7miCenotes Sac Actun
8.5miCenote Dos Ojos
9.6miXel-Ha
10.7miMuyil
12.7miAkumal
16.5miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.2miSian Ka'an Biosphere Reserve
27miPalancar Reef
31.1miAirports
Cozumel International Airport
41.1miAroma Cafe Tulum
Cuisines
American•Italian•MexicanAmbiances
Family Friendly•TraditionalLocation
OutdoorFeatures
Shallow end•With viewAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
Kitchen
Non-smoking rooms
Kitchenware
Garden view
Restaurant
View
Picnic area
Sun deck
Garden
Wheelchair accessible
Balcony
Free toiletries
Patio
Hypoallergenic
Extra long beds (> 6.5 ft)
Air purifiers
Terrace
Barbecue
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Canoeing
Diving
Fishing
Snorkeling
Tennis equipment
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Building Characteristics
Detached
Private apartment in building
Semi-detached
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Books, DVDs or music for children
Outdoor play equipment for kids
Food & Drink
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Hypoallergenic room available
Ironing facilities
Mosquito net
Non-smoking rooms
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Electric kettle
High chair
Kitchen
Kitchenware
Microwave
Oven
Refrigerator
Shared kitchen
Stovetop
Toaster
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Pay-per-view channels
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Video
Outdoors
Balcony
Barbecue
BBQ facilities
Garden
Outdoor dining area
Outdoor fireplace
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Spa lounge/Relaxation area
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Pool view
View
From
$88Check-in
From 15:00
Until 23:30
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Check-in is only possible for guests between 25 and 90 years old
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 15 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at Aldea Xaan Ha Tulum?
Aldea Xaan Ha Tulum's check-in window is between 03:00 PM and 11:30 PM, with check-out required by 11:00 AM.
Is there parking at Aldea Xaan Ha Tulum?
Yes, there is parking available at Aldea Xaan Ha Tulum. The hotel offers free private parking on site, and no reservation is required.
What are the rates at Aldea Xaan Ha Tulum?
Aldea Xaan Ha Tulum has rates that begin from $88. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Aldea Xaan Ha Tulum?
The hotel offers a variety of room types, including Deluxe Apartments, Superior Apartments, Deluxe Studios, Apartments with Garden Views, Deluxe Double Rooms, Studios with Garden Views, Studios with Balconies, and Deluxe King Studios. These rooms range in size from 323 sqft to 861 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate either 2 adults and 0 children or 2 adults and 2 children, except for the Two-Bedroom Apartment which can accommodate 4 adults and 3 children. The bed sizes vary but include King size beds, Sofa beds, and a combination of the two.
What is there to do in Aldea Xaan Ha Tulum?
Guests at Aldea Xaan Ha Tulum can spend their time enjoying the leisure amenities provided by the hotel. They can relax and soak up the sun by the outdoor swimming pool or the sun deck. For those looking for some relaxation, there is a hot tub/Jacuzzi available as well as spa services such as massages.
For guests who enjoy water activities, the hotel offers snorkeling, diving, canoeing, and fishing.
There is also an outdoor fireplace and BBQ facilities for guests to enjoy grilling and gathering around.
In terms of dining options, guests can dine at Aroma Cafe Tulum, which offers a family-friendly ambiance and serves American, Italian, and Mexican cuisines.
It is worth noting that there are two pools at the hotel, with one being for adults only and featuring a shallow end with a view.
Does Aldea Xaan Ha Tulum have a pool for guests?
The hotel has one pool located outdoors. It is available all season and has a shallow end. However, it is restricted to adults only. Additionally, it offers views.
Does Aldea Xaan Ha Tulum feature its own restaurants?
Yes, the hotel has a restaurant on site called Aroma Cafe Tulum. The restaurant offers a family-friendly and traditional ambiance, and serves American, Italian, and Mexican cuisines.
Does Aldea Xaan Ha Tulum accept credit cards and cash payments?
Yes, Aldea Xaan Ha Tulum accepts both credit cards (American Express, Visa, and Mastercard) and cash payments.
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