From the moment we arrived we felt like we were taken care of in the best possible way. We arrived early so we had to leave our luggage and wait for our room to be ready, which was no problem at all, we then sat down in the lounge for a drink, and the waiter was the nicest - we felt so at home right a way! When we got our room it exceeded our expectations with great views, a huge comfortable bed and a nice bathroom. Loved it! We also got a bottle of Cava on the house because me and my boyfriend were celebrating our 3 years anniversary! Our only regret was that we didn't stay longer, can't wait to come back and try the spa and the gym. Tip! Forget about expensive hotels in Amsterdam, go to Hotel des Indes instead!

Nothing!

A lovely old-fashioned hotel in the centre of the city. We were impressed by house-keeping staff and with valet parking staff. Beautiful interior of the breakfast restaurant does make up for somewhat erratic service and average breakfast selection.

As it happens it was the Olympics opening ceremony and the only time we would actually watch TV in a hotel room. For such a pricey hotel, the TV was not very good and had a limited number of channels. Small thing but expectations are high in a place like this.

The staff were exceptional from the moment we booked. Great attention and eager to please. The Deluxe room was clean, comfortable and well decorated. The free 45 minute access to the spa was also a welcome and relaxing experience (just remember to book in advance!)

Breakfast choice was limited (unless you wish to pay more for extra options on the menu) and so disappointing compared to the rest of the hotel experience. Have had better value breakfasts in similar rated, and sometimes even lower rated hotels. The water was extremely hot in the bathroom so needed to be careful to run cold water immediately so as not to get burnt!

We had a perfect stay. It was the most comfortable bed we ever had in a hotel. A 12 o' clock check-out allows a relaxed morning and the option to use th facilities. The location was perfect.

A small minus is that the hotel offers paid premium wifi. That shoul not be necessary. The free wifi was by the way good enough for us.

Beautiful building with a history - some of the previous guests include Eisenhower, Nicholas II and Theodore Roosevelt! If you are looking for an "good old days" experience this hotel should definitely be your choice. Breakfasts are quite decent with both a la carte and buffet options, cocktails in lounge were also nice - lounge works until midnight, which is a nice bonus for night owls. City center starts right around the corner and walking to Den Haag Central took us no more than 15 mins. Recommended!

The cleanliness is not at 5 star hotel level - but this might be partially due to the old age of the building. There is an Italian restaurant in front of the hotel, so despite the quite area overall, it might be a little bit noisy in the evening (although the restaurant closes at 22 so it's not that bad!)

This historic hotel is genuinely stunning. The staff are incredibly attentive and it’s in a fantastic location. I will definitely be returning.

The spa is run by a separate, rather unprofessional, company. I received a really poor quality massage that left me visibly bruised the next day. The hotel would benefit greatly from changing company or employing their own spa staff.

This old school place has a sense of history but it still offered all the modern luxuries. The staff was absolutely great and they went the extra mile to make us happy. The facilities of the spa were also excellent. They reserve the facilities so there is never too many people. The massage was wonderful and breakfast was good as well. Finally, the rooms were large and the bathrooms very comfortable. All in all a fabulous stay in the heart of Den Haag during the holiday season.

Nothing.

We got an upgrade so the room was even bigger :). Bathroom was giant with bathtub and separate douche which was helpful for me since I was 8 months pregnant at the time. The breakfast was delicious and had a lot of options. The staff was great and helpful all the time :). Thanks for everything!

As I was pregnant, I kind of suffer because the mattress and the pillows were super soft, I slept well in other ocassions but maybe if you are pregnant like me and with back problems you will suffer a bit, So keep that in mind :). For the rest everything was just perfect.

Very old-school style. Beautiful. Incredibly comfortable bed. But mostly the service was impeccable. I got quite sick during my stay and overnight it worsened. We were allowed to check out later without additional fee. We also had forgotten our iPhone chargers which we were provided with by the hotel to use. The concierge Gert-Jan is fantastic.

I can’t think of anything.

All of our expectations were exceeded! We even received a free room upgrade! We opted for the buffet breakfast for one morning of our stay and ended up having it each morning! The service was wonderful, staff was great and the room was gorgeous! We didn't end up using the pool but I wish I had! The whole hotel is gorgeous and the history of it is definitely worth learning about. Location is perfect for walking everywhere! We did use Uber to get to Madurodam and Scheveningen but there are trams everywhere and so easy to use! Would definitely recommend staying here!

Not much to complain about, truthfully! If I have to mention something, as much as we appreciated our free room upgrade, our room was on the ground floor, street level. There was some noise but honestly, it wasn't too much of an issue. The hotel is within walking distance to a busy bar/restaurant area but not too many 'rowdy' people walk past later in the evening.