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8.4

1,512 reviews

Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel

128 Albert Street, Auckland, 1010, New Zealand

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Business center

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Crowne Plaza Auckland, an IHG Hotel

Welcome to Crowne Plaza Auckland, an IHG Hotel, where luxury meets convenience in the heart of Auckland, New Zealand. This 4-star hotel is located just 0.1mi from the city center, putting you right in the middle of all the action. With 1512 reviews from satisfied guests, you can trust that your stay will be unforgettable.

Start your day with a delicious breakfast, offered by the hotel. Indulge in a range of amenities, including free WiFi, a sauna, and a fitness center, ensuring that you can stay connected and relaxed throughout your stay. The hotel also offers an on-site restaurant and bar, providing convenient dining options.

The Crowne Plaza Auckland offers a range of comfortable and well-equipped rooms, featuring ocean views, air conditioning, and free toiletries. With additional amenities such as room service, a business center, and babysitting services, you'll have everything you need for a comfortable and stress-free stay. Upgrade to a suite for even more space and luxury.

With its unbeatable location, exceptional amenities, and glowing reviews from previous guests, Crowne Plaza Auckland is the perfect choice for your visit to New Zealand's vibrant city. Prices start from just $106, so book your stay now and experience the best of Auckland in style.

When it comes to dining options, you won't have to venture far from your room at Crowne Plaza Auckland. The hotel boasts its own on-site restaurant called Aria, offering a variety of cuisines including local and Asian flavors. Whether you're in the mood for a taste of New Zealand or craving the exotic spices of Asia, Aria has you covered. Indulge in a culinary journey without ever leaving the comfort of the hotel.

As for payment options, please note that cash is not accepted at Crowne Plaza Auckland. However, the hotel does accept a wide range of payment methods to ensure a convenient and hassle-free experience. Whether you prefer to use your Mastercard, Diners Club, JCB, American Express, Visa, Eftpos, or UnionPay card, you can rest assured that your preferred payment method will be accepted.

Now let's talk about the rooms at Crowne Plaza Auckland. All rooms are designed with your comfort in mind, offering a range of amenities for a truly relaxing stay. From spacious layouts to stunning ocean views, the room options cater to all your needs. Each room is equipped with air conditioning, ensuring your comfort regardless of the season. You'll also find complimentary toiletries, so you can enjoy a refreshing experience throughout your stay. With accommodations available for solo travelers, couples, and families, there's a perfect room for everyone at Crowne Plaza Auckland.

Closest airports

Auckland International Airport

11.1mi

Most popular amenities

Restaurant

Business center

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

View

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Show 6 photos

Premium, King, Executive Lounge Access

1 King Size Bed

x4

+

x3

More details

1 King Premium Executive Lounge Access includes a king-size bed 150-183 width plus bathrobes.

Show 10 photos

Premium, King, Ocean View, Balcony, Executive Lounge Access

1 King Size Bed

915 sqft

Spa tub

Balcony

Flat-screen TV

Refrigerator

+

More details

The spacious triple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Show 10 photos

Premium, King, City View, Highfloor, Executive Lounge Access

1 King Size Bed

x4

+

x3

More details

1 King Premium City View High Floor Executive Lounge includes either a king-size bed 150-183 width or 2 queen-size beds 150-154 width plus bathrobes.

Show 7 photos

Premium, King, Ocean View, Highfloor, Executive Lounge Access

1 King Size Bed

345 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 1 bed.

Show 8 photos

Premium, King, Ocean View, Balcony, Premium Lounge Access

1 King Size Bed

Business center

Flat-screen TV

Non-smoking rooms

+

More details

85 Sqm Ocean View Separate Jetted Bath with Walk In Shower Top Floor Lounge Access

Standard Room in Crowne Plaza Auckland, an IHG Hotel

Show 7 photos

Standard Room

1 Queen Size Bed

2 Queen Size Beds

325 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

x4

+

x3

More details

When you arrive at the hotel we will do our best to meet your room type preference. This is subject to availability and cannot be guaranteed

Premium King Room with Ocean View in Crowne Plaza Auckland, an IHG Hotel

Show 6 photos

Premium, King, Ocean View

1 King Size Bed

30 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

+

More details

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.

2 Queen Standard City View High Floor in Crowne Plaza Auckland, an IHG Hotel

Show 7 photos

Room - 2 Queen, City View, Highfloor

2 Queen Size Beds

325 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

+

More details

Experience the best of city living in our 2 Queen Standard City View High Floor room. With stunning views, comfortable amenities including two queen size beds, a private bathroom with a bathtub, and a flat-screen TV, you'll feel right at home during your stay.

Show 6 photos

Deluxe, King

1 King Size Bed

325 sqft

+

More details

Deluxe King Bed is 323 square feet and includes a king-size bed 150-183 width plus satellite tv and bathrobes.

Premium Room in Crowne Plaza Auckland, an IHG Hotel

Show 6 photos

Premium, King

1 King Size Bed

2 Queen Size Beds

325 sqft

Private Bathroom

Bathtub

View

Coffee machine

x3

+

More details

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.

Standard King Room with City View - High Floor in Crowne Plaza Auckland, an IHG Hotel

Show 9 photos

King Room, City View, Highfloor

1 King Size Bed

335 sqft

City view

Private Bathroom

Bathtub

Flat-screen TV

x4

+

x3

More details

Experience the ultimate in comfort and luxury with our Standard King Room on a high floor, featuring stunning city views. Stretch out in our spacious 334 sqft room with a plush king size bed, private bathroom with bathtub, and enjoy amenities like a flat-screen TV, refrigerator, air conditioning, and more. Perfect for a group of 3 adults and 2 children, this room is the epitome of relaxation and convenience.

2 Queen Standard Room City View in Crowne Plaza Auckland, an IHG Hotel

Show 4 photos

Room - 2 Queen, City View

2 Queen Size Beds

325 sqft

City view

Private Bathroom

Bathtub

Flat-screen TV

x4

+

x3

More details

Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Guest reviews

8.4

1,512 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Neil

9.1

May 2023

Great location on top of a shopping centre and parking 5-10 mins walk to the main street and marina/waterfront. Rooms were well kept, comfortable and quiet, a decent size with ensuite (shower over bath). Breakfast was buffet style with a great selection and option to order eggs as you like. Very polite staff and great service. We came back one night after 12pm and the car park was shut, but the hotel staff were brilliant and let us in with no issues. Gym was well equipped with TV screens which were playing the HK 7 aside rugby whilst I was i there which was a bonus!

Nothing really. They were doing major road works whilst we were there which meant accessing the car park tricky but straightforward once you know how.

🇸🇬

Phuong

8.2

January 2024

This is an old hotel that was renovated, quite good value for the money, for NZ prices at least. Service is what you would expect for global 5-star business hotels: comfortable beds, clean linen and towels or plenty of USB outlets. There were a few non-NZ power outlets, sufficient for four of us. Antipodes amenities were provided in large dispensers, not small disposable plastic containers. The sauna fits three people at most, but it was clean with changing room and extra towels provided.

Shower head fixed on the wall, less convenient for a small child who would need help with shower. Wasted bins were not lined, I feel bad throwing sticky stuff such as fruit peels. Tea was not replenished after one night, but we still had enough. There were only two bath towels provided for four people, we picked up some extra from the sauna. Location could have been better. When we were there, metro station construction was ongoing and after 8PM the main street (Queen St) is all closed and full of homeless people. We thought SkyCity would mean a central location, but it's also quiet after hours. A location closer to the harbour, such as the Intercontinental would have been a better choice for a tourist.

🇳🇿

Frances

10

January 2024

Clean and nice amenities Staff were friendly. I did see some visitors were confused by some of the processes. I did want to pay with a separate card for the breakfast but she forgot to take my new card details before processing. Also told me can pay for breakfast at the restaurant he told me it was included in my room but I knew it wasn't and of course when I checked out I had to pay for it So some confusion around their processes but they were friendly, about it Great location

Just the rigmarole. Check out is 11am so as you can imagine it's busy and only 2 staff..a bit painful No clear que so everyone all over the place and people pushing in made it a painful check out process...check out early

🇨🇦

Aksh

10

January 2024

I had an excellent stay at Crowne Plaza Auckland. The view of the Sky Tower allowed us to enjoy New Year's Eve fireworks, and despite road construction, a dedicated entrance made access easy. The location, steps from Queen Street, a food court, mall, and The Warehouse store, was ideal. The staff was helpful, gym well-maintained, and the guest laundry affordable. Special thanks to Alen and Blessing at Aria restaurant for their exceptional hospitality.

Overall no complaints. Hotel could use a renovation in a couple of years to keep it updated

🇺🇸

Dana

10

January 2024

We stayed for one night during our last night in Australia and thoroughly enjoyed our stay. The staff were efficient and very friendly. Everything in the room was clean and comfortable. We used Chromecast on the TV easily and watched movies. A friend used their 24/7 business center for some late night meetings. Another friend used the gym which was sufficiently equipped and included a small but clean sauna. The property is centrally located, just 2 minutes walk from the sky tower (up the stairs to Federal Street). We were able to leave our luggage after we checked out to go to brunch downtown and collected them a few hours later, quickly and easily. We would highly recommend this property for your stay in Auckland!

🇬🇧

Stuart

8.2

November 2023

Crowne Plaza is a very attractive package. The internal features are luxurious with a large reception area, well stocked breakfast area and large ensuite bedrooms. The beds were very large and extremely comfortable with good quality bedding.

The immediate local area is a difficult to navigate and walk, chaos is caused by the construction work and diversions associated with the development of the mass transit system. No hotels nearby have any control over this but it comes as a surprise to uninformed visitors. We ate in the hotel on two nights. The first night service was good and the standard of the food was excellent. On the second night there was a group of about twelve diners. It appears that they were given priority over all of the other diners. Our service in common with other tables was incredibly slow. Waiting over half an hour for a dessert order to be told on questioning that it would still be quite a wait was unacceptable. Having been kept in the dark and uninformed we cancelled the order and left.

🇹🇼

Yi-chun

8.2

August 2023

The bed is soft and comfortable. The room is clean.

Too many guests, but too few counter staff, resulting in long waiting time. I don't like the fix showerhead in the bathroom. Maybe you could consider to set up a hand shower. Besides, we traveled in the north island for six days, and stayed at this hotel on the first and the last two nights. We appreciated that the hotel let us storage our luggage from the second day to the fourth day. However, one of the duty counter staff initially didn't know where our luggage stored when we back to the hotel on the fourth night. He looked for our luggage for a long time. After he found the luggage and dropped them on the trolley, he immediately back to the counter without sending them to our rooms. In the end, we asked another duty counter staff to send the luggage to our rooms.

🇳🇿

Susan

10

December 2023

The location is excellent. Just around the corner from where the SkyBus from the airport arrives. The room was very spacious and the bed was amazingly comfortable!! Good buffet breakfast too - though a little pricey! Good internet.

Using the TV was a little confusing. I thought that I had to have a Chromecast app on my phone to use the TV. That's how it seemed to read on the digital log-in. Finally I discovered that this was not essential to use the TV. It would have been helpful to have that info included somewhere.

🇬🇧

Sally

10

March 2023

I stayed there during the cyclone. The staff were excellent during my staff. extremely helpful and supportive. There were quit a few families who had been temporarily housed there because of being homeless due to flooding. The care and empathy shown to these families was incredible. The hotel was safe. comfortable and the staff were exceptional. Location was perfect, a five minute walk from the harbour and all of the cities main attractions. Plus great for shopping! Auckland has many great restaurants with a multi national range of cuisines. There is also a guest laundry which was very helpful.

Nothing!

🇵🇭

Cielito

9.1

January 2024

Location was what we liked most. Convenient to go around (near Sky Tower / Weta Workshop and the main streets of Victoria and Queens) plus it had a small mall with a food court below. The rooms were clean and the staff were always pleasant in answering our queries.

There could have been more elevators working during the holidays (considering the hotel was almost full). Not all 4 lifts were fully servicing the hotel guests at the same time.

Points of Interest Around Crowne Plaza Auckland, an IHG Hotel

Attractions

Auckland Town Hall

0.2mi

Viaduct Harbour

0.4mi

Auckland Ferry Terminal

0.5mi

Silo Park

0.8mi

Ponsonby

1.1mi

Parnell

1.3mi

Mt. Eden

1.8mi

Mt. Victoria Reserve (Takarunga)

2.6mi

North Head Historic Reserve (Maungauika)

3mi

One Tree Hill

4mi

Waitakere Ranges

10.7mi

Kumeu Wine Country

11.1mi

Piha Beach

17.9mi

Manukau Heads Lighthouse

18.7mi

Muriwai Beach

18.8mi

Restaurants

Aria

Cuisines

  • 0
  • Local
  • Asian

Amenities of Crowne Plaza Auckland, an IHG Hotel

Restaurant

Business center

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

View

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Crowne Plaza Auckland, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Auckland, an IHG Hotel

What's the check-in and check-out schedule at Crowne Plaza Auckland, an IHG Hotel?

The established timings at Crowne Plaza Auckland, an IHG Hotel are: Check-in after 03:00 PM and check-out before 11:00 AM.

Is there parking at Crowne Plaza Auckland, an IHG Hotel?

Yes, the Crowne Plaza Auckland, an IHG Hotel offers parking for a fee of NZ$30 per day. The parking is conveniently located on-site, making it easily accessible for hotel guests. However, it is important to note that parking reservation is not possible, so availability may be on a first-come, first-served basis.

What's the nightly rate at Crowne Plaza Auckland, an IHG Hotel?

Accommodation at Crowne Plaza Auckland, an IHG Hotel starts as low as $106. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

Which room categories can I book at Crowne Plaza Auckland, an IHG Hotel?

The Crowne Plaza Auckland offers a variety of room types, including Twin rooms with 2 Queen size beds, Double rooms with 1 King size bed, and Quadruple rooms with 2 Queen size beds. The rooms range in size from 323 sqft to 344 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate between 2 and 3 adults, and 1 to 2 children.

What activities does Crowne Plaza Auckland, an IHG Hotel offer?

Guests at Crowne Plaza Auckland can spend their time enjoying the various leisure amenities provided by the hotel. They can relax and rejuvenate themselves at the sauna, stay fit at the fitness center, and utilize the business center for any work-related tasks. The hotel also offers a bar where guests can unwind and socialize.

One of the main attractions of the hotel is the on-site restaurant, Aria. Here, guests can indulge in a wide range of cuisines including local and Asian dishes. It provides a convenient dining option for guests who prefer to dine within the hotel premises.

In addition to these amenities, the hotel also features a fitness facility, offering another option for guests who want to maintain their exercise routines.

Overall, Crowne Plaza Auckland offers a range of recreational facilities and dining options for guests to make the most of their time at the hotel.

Does Crowne Plaza Auckland, an IHG Hotel feature its own restaurants?

Yes, the hotel has a restaurant on site called Aria. The restaurant offers cuisines that include local and Asian options.

Does Crowne Plaza Auckland, an IHG Hotel accept credit cards and cash payments?

No, Crowne Plaza Auckland, an IHG Hotel does not accept cash payments. However, they accept a variety of credit cards including Mastercard, Diners Club, JCB, American Express, Visa, Eftpos, and UnionPay.