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8.6

3,651 reviews

The Grand by SkyCity

The Grand by SkyCity

90 Federal Street, Auckland, 1010, New Zealand

Reservations:

+1-833-728-2041

Choose dates to view prices

Casino

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Steam room

Free spa

The Grand by SkyCity

Welcome to The Grand by SkyCity, your five-star oasis nestled right at the heart of Auckland! Just a hop, skip, and a jump from the city center—only 0.1mi away—this luxurious hotel offers you the perfect base to explore the vibrant culture and stunning scenery of New Zealand’s largest city. With prices starting from just $111, you can indulge in an experience that marries upscale comfort with unbeatable convenience!

Step inside and discover a world tailored for relaxation and entertainment. Whether you're planning a leisurely day by the indoor swimming pool or feeling lucky at the on-site casino, The Grand has got you covered! Wanted to pamper yourself? Treat yourself to a spa day or unwind in the sauna after an exhilarating workout in the fitness center. The hotel boasts a variety of splendid amenities, including complimentary WiFi, room service, and an exquisite breakfast to kickstart your adventures. With over 3,651 rave reviews, guests can't stop raving about their unforgettable experiences at this prime location.

But that's not all—the hotel also provides additional perks like a sun deck for those beautiful Auckland afternoons, a business center for those in-town meetings, and babysitting services for traveling families. Let's not forget about the stunning views from the upper floors! At The Grand by SkyCity, you’re not just booking a room; you’re embracing a lifestyle. Secure your stay in this urban haven today and get ready for an unforgettable escape!

But wait, there’s even more magic tucked inside The Grand by SkyCity! Picture yourself diving into the warmth of the indoor heated pool, where you can float your worries away—just keep in mind that this tranquil oasis is for adults only! It's the perfect escape for couples seeking a romantic swim or friends wanting to kick back and relax in style. When you're done soaking, head to the sauna where you can detoxify and destress, leaving behind the city hustle and bustle in favor of a serene retreat.

For those foodie enthusiasts among you, dining at The Grand is an affair to remember! Indulge in an array of delectable offerings and experience gourmet breakfasts that will tantalize your taste buds. Not to mention, room service is just a dial away, meaning those lazy mornings can be spent savoring breakfast in bed while gazing out at those stunning Auckland views. Every meal is a celebration, ensuring that you'll feel pampered in every sense.

Finally, if you’re planning to travel with loved ones, The Grand has accommodations that cater to everyone! From spacious family suites where the kids can play to chic, cozy rooms for couples seeking a romantic getaway, the variety of lodging options allows you to choose what best fits your travel style. So pack your bags and prepare for a week of wanderlust filled with excitement and luxury at The Grand by SkyCity—where every moment is designed to create lasting memories!

Closest airports

Auckland International Airport

11.1mi

Most popular amenities

Casino

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Steam room

Free spa

Sauna

Air conditioning

Bar

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Rooms

Grand King Room in The Grand by SkyCity

Show 7 photos

Grand, King

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

View

Minibar

x4

+

x3

More details

Experience the ultimate in luxury and comfort in our Grand King Room, with its spacious 301 sqft of living space, complete with a king-size bed and enough room for 2 adults and 2 children. Enjoy breathtaking views of the surroundings, relax in your private bathroom with a bathtub, and indulge in the convenience of a minibar, coffee machine, and flat-screen TV.

Grand King Accessible Room in The Grand by SkyCity

Show 6 photos

Grand, Accessible

1 King Size Bed

300 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Grand Accessible Room is 312 square feet and includes a king-size bed 150-183 width.

Grand Deluxe Double room with Sea View in The Grand by SkyCity

Show 6 photos

Grand Deluxe, Sea View

1 King Size Bed

300 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

These Grand Deluxe rooms offer opulent finishing touches. You can enjoy the stunning views of the Waitemata Harbor from the picture window, relax in the soft cotton bathrobes or simply unwind in the bath with a glass of champagne.

Grand Twin Room in The Grand by SkyCity

Show 6 photos

Grand, 2 Double

2 Double Beds

300 sqft

Private Bathroom

Bathtub

View

Minibar

+

More details

The light and spacious Grand Twin Rooms have been decorated and designed to maximize your comfort. They offer high quality amenities and combine natural materials with modern ergonomic design. The soft furnishings reflect the hues and textures of the Auckland landscape and each room includes a featured artwork.

Grand Deluxe Twin Room in The Grand by SkyCity

Show 5 photos

Grand Deluxe, 2 Double

2 Double Beds

300 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Welcome to our Grand Deluxe Twin Room, a spacious 301 sqft oasis perfect for 3 adults and 3 children. Unwind in the comfort of two double beds and enjoy amenities such as a private bathroom, minibar, coffee machine, flat-screen TV, and air conditioning. Fall in love with the stylish design and modern conveniences, making your stay truly memorable.

Grand Deluxe Suite in The Grand by SkyCity

Show 5 photos

Grand Deluxe Suite

1 King Size Bed

605 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

The spacious and elegant Grand Deluxe Suites offer views of the cityscape below from the large picture windows. They feature luxurious details including eye-catching rugs, local designer artwork and soft cotton bathrobes.

Grand Deluxe Harbor View Suite in The Grand by SkyCity

Show 5 photos

Grand Deluxe Suite, Harbour View

1 King Size Bed

605 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

+

More details

Experience a stunning outlook of the Waitemata Harbor from our Grand Deluxe Harbor View Suites. With mesmerizing views of the skyline, from the upper-most floors of The Grand by SkyCity, you’ll feel on top of the world. Spacious in design, there’s room to relax and unwind within the elegantly appointed suites. Each luxurious detail has been considered for your style and comfort; including eye-catching rugs, beautiful local artwork and touches of home, like our soft cotton robes. Settle in and take a moment for yourself – the world can wait.

Grand Deluxe King Room in The Grand by SkyCity

Show 5 photos

Grand Deluxe, King

1 King Size Bed

300 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Welcome to our Grand Deluxe King Room, a spacious and elegant retreat perfect for your stay. With a comfortable king size bed and modern amenities like a minibar and flat-screen TV, this room offers a relaxing and enjoyable experience for up to 2 adults and 2 children.

Grand King Room with Harbor View in The Grand by SkyCity

Show 6 photos

Grand, Harbour View

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Minibar

Coffee machine

+

More details

Grand Harbour View Room

Show 3 photos

Grand Deluxe, King, Harbour View

1 King Size Bed

310 sqft

x4

+

x3

More details

Grand Deluxe Harbour View King Room is 312 square feet and includes a king-size bed 150-183 width.

Show 5 photos

Grand Deluxe, 2 Single

310 sqft

x4

+

x3

More details

Grand Deluxe Twin Room is 312 square feet and includes 2 single beds 80-130 width.

Show 7 photos

Twin Room

1 Twin Bed

More details

Guest reviews

8.6

3,651 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇭

Emily

10

December 2023

Nice rooms and a good selection at breakfast. The gym was nice when not full of children using it as a playground and the restaurants that we tried were all excellent.

One afternoon when we were trying to use the gym a group of small children came straight out of the pool and into the gym and started using the equipment and treating the gym like a Playground, dripping water all over the machines, hogging most of the machines to play on them and setting them dangerously fast. It’s a miracle none of them were hurt and I do think the hotel ought to have some sort of surveillance and control over the use of the gym as this was unsafe and so disruptive we had to cut our workout short and leave.

🇬🇧

Ian

9.1

December 2023

I arrived mid morning tired and jet lagged after a long flight, expecting to have to leave my luggage and return later to check in. The young lady on reception was very understanding and arranged to have a room ready for me within an hour and even organised a coffee for me from the restaurant whilst I waited. She rang me within 30 minutes to say the room was ready and I could check in. Great service. The room was fantastic and the buffet breakfast superb - everything you could possibly want - although a little pricey and any coffee other then standard filtered was extra, which it shouldn't be really.

The only reason this gets a 9 rating (rather than 10) is the small let down on something as simple as a wake up call. No call was received at the requested time, but 20 minutes later there was a knock at the door instead - all very odd. I needed a call as I am a bit hard of hearing and a ringing telephone is a great back up should I not hear my phone alarm (if I had not been awake I certainly wouldn't have heard a knock on the door).

🇺🇸

Dave

9.1

February 2024

Location was great, able to walk to the harbor, museums and ferries. Bed was very comfortable and room was very quiet.

The lobby burn scented candles at night whose smell bothered us. One of the elevators was being repaired so sometimes it took longer than needed to get to our room. The bathroom had a see through wall to the room, making it tough to turn on the light bathroom when others are trying to sleep. We righted the closet light so it would not come on so we could close the see through wall.

🇳🇿

Amber

8.2

September 2023

Walking distance to wherever you want to go Plenty of options for bars, restaurants.

We didn’t receive the twin grand room that we were meant too and because it was a busy weekend with the warriors game we would’ve had to take someone else’s room to get our room and I didn’t want to do that. Appreciate the bed being bought over. That was more than enough to fix our situation. My kids and I dealt with it accordingly. We were checked out of our room earlier than check out time of 11 so we got stuck down at the spa and had to sort the card out to go back up and get showered and packed up. These things were minuscule compared to the whole experience

🇬🇧

Catherine

8.2

October 2023

Accommodating, responsive and friendly staff. I was upgraded on arrival to an absolutely lovely room. Great view, loads of space and excellent in-room facilities. Lovely swimming pool and spa, nice looking gym although I didn't use it. The breakfast was nice but on the pricey-side. It's great that you can opt to not have your room serviced in return for $20 dining credit. The location is perfect for a trip to Auckland and is close to many of the attractions you'll want to see. There is also a bus to the airport from just a few minutes walk away so it's easy to get to and from.

The room was generally very clean but there were a few areas that could have had a bit more attention to detail, e.g. the hair dryer was quite dusty. I also felt the breakfast was a bit overpriced. I had paid for the room in advance but for some unknown reason, the hotel then charged me again for it on the card they were only holding for a security deposit. I wasn't notified of this and it was an unauthorised transaction. To their credit, when I spotted this and raised it, it was reversed quickly and a further payment made to cover the exchange costs I incurred. However, given they weren't authorised to use the card, it shouldn't have happened and isn't what you expect from a hotel of this calibre.

🇳🇿

Gail

9.1

September 2023

We were upgraded to a suite. It was my husbands birthday. We were very grateful. A king bed with a rollaway single bed for our daughter. Two impressive sized TVs - one in the lounge and one in the bedroom. The bathroom facilities were excellent with two toilets one off the main bedroom and one in the lounge/kitchen area. Impressed that the room service food turned up nice an hot. (The food came in a portable heating trolley thingey). Free water in the rooms. Bed and pillows great. Thank goodness our air conditioning was working as well as I need cool air flowing to sleep! Lounge suite was big and comfortable. Concierge staff very helpful. The gym, pool, sauna and spa was excellent. Great location of the hotel and shops close by. Definitely recommend a visit to the sky tower! Easy walk to the waterfront and ate at the Coops restaurant twice - great spot if you love the sun and they have the best caesar salad!

My daughter did not like the butter chicken which we ordered through room service. Our coffee machine pods were not replaced for the second day. Other than those two minor things it was an excellent stay and we definitely would return.

🇳🇿

Cheska

8.2

October 2023

The room was spacious, the facilities were lovely and the staff were very friendly. Our check-in process was very smooth, as was our check-out, and they allowed us to store bags for the day so that we could do some sight-seeing.

There were laundry bags/cleaning trolleys on our floor for an entire 7 hours - it was messy walking down the hallway, we only stayed for one night so this dampened the experience. Also, there were kids diving in the pool when there were signs clearly specifying this shouldn't occur. Our room wasn't very quiet either - we could hear cleaners outside and the doors shutting. The lighting in the bathroom is a little tricky too - so many light switches.

🇳🇿

Te

10

November 2023

We really enjoyed our stay at the Grand Hotel. It was wonderful to be close to the Aotea Centre where are meeting was, and was just an overall great stay. Thank you so much for having services available for us, the concierge was amazing! Our drivers were impressed that they just needed to give the keys and walk inside, thank you for that too, a highlight for our staff. Just everything was amazing...Oh my goodness breakfast!!! KEI RUNGA NOA ATU!! Above and beyond!!! YUMMMMMMM

That I spent to much money at the Cassino hehehehe..No just joking NO COMPLAINTS HERE

🇳🇿

Rohario

8.2

August 2023

In our experience, The Grand is great accommodation. The staff (everyone) are excellent and so helpful. The rooms are very nice and cleanliness and presentation is to a high standard. The Grand Deluxe King Room is quite spacious. There are also really nice views of the city and skyline at sunset from where we were.

For our needs, the lack of power outlets and the positioning of the existing ones, for charging devices. Laptops, phone, tablets, etc. They are not really positioned well and don’t cater for the different size plugs eg the Mac plugs don’t fit well where the outlets have been placed on the wall, either right at the bottom of a wall or under the bedside table. It would be good if you could plug your USB or Type C cord etc directly into a multi plug of sorts) with those outlets.

🇦🇺

Johanna

10

August 2023

The Grand is in the centre of the city so t is a really good location , near Queen Street, short walk to Viaduct, Britomart Station and surrounding CBD attractions. Room was a good size , very comfortable and bed was also accurate in size when it says King size. Room was equipped with Nespresso machine, fridge, a nice lounge chair to relax. We had a great view of the tower and the bridge in our 19th floor. They provided water bottles too during the duration of our stay. There is a spa, gym and pool in the hotel and lots of dining choices in the hotel building. It was our 23rd anniversary and Concierge knew. The chief concierge Shaun Ryan sent a nice bottle of champagne to make our stay extra special what a nice touch! We stayed at the Sky City across the road first two nights and moved across the last two so we can experience both properties , and the reception remembered my situation and had my room ready really early when I moved across as I had a really early activity booked when I switched hotels. That was really putting customers first :)

None to note

Points of Interest Around The Grand by SkyCity

Attractions

Auckland Town Hall

0.3mi

Viaduct Harbour

0.3mi

Auckland Ferry Terminal

0.5mi

Silo Park

0.7mi

Ponsonby

1mi

Parnell

1.3mi

Mt. Eden

1.9mi

Mt. Victoria Reserve (Takarunga)

2.6mi

North Head Historic Reserve (Maungauika)

3mi

One Tree Hill

4mi

Waitakere Ranges

10.6mi

Kumeu Wine Country

11mi

Piha Beach

17.8mi

Muriwai Beach

18.7mi

Manukau Heads Lighthouse

18.7mi

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of The Grand by SkyCity

Casino

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Steam room

Free spa

Sauna

Air conditioning

Bar

Sun deck

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Stay rules - The Grand by SkyCity

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Grand by SkyCity

What are the check-in and check-out times at The Grand by SkyCity?

The designated check-in period at The Grand by SkyCity begins at 03:00 PM. As for check-out, it's before 11:00 AM.

Does The Grand by SkyCity provide parking options?

Yes, The Grand by SkyCity offers on-site parking for guests. The parking is public and available for NZ$60 per day. Reservations are not required.

How much does a stay at The Grand by SkyCity cost?

A stay at The Grand by SkyCity can begin from a rate of $111. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What types of rooms does The Grand by SkyCity offer?

The types of rooms available at The Grand by SkyCity hotel include Grand Deluxe Twin Room, Grand King Room, Grand Deluxe Harbor View Suite, Grand King Room with Harbor View, Grand Deluxe Double Room with Sea View, Grand King Accessible Room, Grand Deluxe King Room, Grand Twin Room, and Grand Deluxe Suite. Smoking is not allowed in any of the rooms. The rooms range in size from 301 sqft to 603 sqft. The rooms can accommodate between 2 to 3 adults and 2 to 3 children, and the beds provided are either double or king size.

Which amenities can guests enjoy at The Grand by SkyCity?

Guests can spend their time at The Grand by SkyCity hotel by making use of its leisure amenities. The hotel features an indoor swimming pool, which is available all year round. The pool is heated, ensuring a comfortable swimming experience. However, please note that there are age restrictions, and only adults are allowed to use the pool.

In addition to the pool, the hotel also offers a steam room, spa, hot tub/Jacuzzi, sauna, and a fitness center. Guests can relax and pamper themselves at the spa facilities, or indulge in a soothing massage.

For those looking for a place to unwind and socialize, the hotel has a bar where they can enjoy a drink or two. The sun deck is also available for guests to relax and soak up the sun.

Overall, guests at The Grand by SkyCity hotel have a variety of leisure amenities to choose from, ensuring a pleasant and enjoyable stay.

Is there a swimming pool at The Grand by SkyCity?

The Grand by SkyCity hotel has an indoor pool. It is available all year round and is heated. However, there are age restrictions, as it is only for adults.

Which payment methods are supported by The Grand by SkyCity?

The Grand by SkyCity accepts payment in cash, as well as Mastercard, American Express, Visa, Eftpos, and UnionPay.