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+1-833-728-20413,651 reviews
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$11190 Federal Street, Auckland, 1010, New Zealand
Reservations:
+1-833-728-20413,651 reviews
1/44
Casino
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Free spa
Welcome to The Grand by SkyCity, your five-star oasis nestled right at the heart of Auckland! Just a hop, skip, and a jump from the city center—only 0.1mi away—this luxurious hotel offers you the perfect base to explore the vibrant culture and stunning scenery of New Zealand’s largest city. With prices starting from just $111, you can indulge in an experience that marries upscale comfort with unbeatable convenience!
Step inside and discover a world tailored for relaxation and entertainment. Whether you're planning a leisurely day by the indoor swimming pool or feeling lucky at the on-site casino, The Grand has got you covered! Wanted to pamper yourself? Treat yourself to a spa day or unwind in the sauna after an exhilarating workout in the fitness center. The hotel boasts a variety of splendid amenities, including complimentary WiFi, room service, and an exquisite breakfast to kickstart your adventures. With over 3,651 rave reviews, guests can't stop raving about their unforgettable experiences at this prime location.
But that's not all—the hotel also provides additional perks like a sun deck for those beautiful Auckland afternoons, a business center for those in-town meetings, and babysitting services for traveling families. Let's not forget about the stunning views from the upper floors! At The Grand by SkyCity, you’re not just booking a room; you’re embracing a lifestyle. Secure your stay in this urban haven today and get ready for an unforgettable escape!
But wait, there’s even more magic tucked inside The Grand by SkyCity! Picture yourself diving into the warmth of the indoor heated pool, where you can float your worries away—just keep in mind that this tranquil oasis is for adults only! It's the perfect escape for couples seeking a romantic swim or friends wanting to kick back and relax in style. When you're done soaking, head to the sauna where you can detoxify and destress, leaving behind the city hustle and bustle in favor of a serene retreat.
For those foodie enthusiasts among you, dining at The Grand is an affair to remember! Indulge in an array of delectable offerings and experience gourmet breakfasts that will tantalize your taste buds. Not to mention, room service is just a dial away, meaning those lazy mornings can be spent savoring breakfast in bed while gazing out at those stunning Auckland views. Every meal is a celebration, ensuring that you'll feel pampered in every sense.
Finally, if you’re planning to travel with loved ones, The Grand has accommodations that cater to everyone! From spacious family suites where the kids can play to chic, cozy rooms for couples seeking a romantic getaway, the variety of lodging options allows you to choose what best fits your travel style. So pack your bags and prepare for a week of wanderlust filled with excitement and luxury at The Grand by SkyCity—where every moment is designed to create lasting memories!
Closest airports
Auckland International Airport
11.1miCasino
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Free spa
Sauna
Air conditioning
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Show 7 photos
Grand, King
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
View
Minibar
x4
+
x3
More details
Experience the ultimate in luxury and comfort in our Grand King Room, with its spacious 301 sqft of living space, complete with a king-size bed and enough room for 2 adults and 2 children. Enjoy breathtaking views of the surroundings, relax in your private bathroom with a bathtub, and indulge in the convenience of a minibar, coffee machine, and flat-screen TV.
Show 6 photos
Grand, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
x4
+
x3
More details
Grand Accessible Room is 312 square feet and includes a king-size bed 150-183 width.
Show 6 photos
Grand Deluxe, Sea View
1 King Size Bed
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
These Grand Deluxe rooms offer opulent finishing touches. You can enjoy the stunning views of the Waitemata Harbor from the picture window, relax in the soft cotton bathrobes or simply unwind in the bath with a glass of champagne.
Show 6 photos
Grand, 2 Double
2 Double Beds
300 sqft
Private Bathroom
Bathtub
View
Minibar
+
More details
The light and spacious Grand Twin Rooms have been decorated and designed to maximize your comfort. They offer high quality amenities and combine natural materials with modern ergonomic design. The soft furnishings reflect the hues and textures of the Auckland landscape and each room includes a featured artwork.
Show 5 photos
Grand Deluxe, 2 Double
2 Double Beds
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Welcome to our Grand Deluxe Twin Room, a spacious 301 sqft oasis perfect for 3 adults and 3 children. Unwind in the comfort of two double beds and enjoy amenities such as a private bathroom, minibar, coffee machine, flat-screen TV, and air conditioning. Fall in love with the stylish design and modern conveniences, making your stay truly memorable.
Show 5 photos
Grand Deluxe Suite
1 King Size Bed
605 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
The spacious and elegant Grand Deluxe Suites offer views of the cityscape below from the large picture windows. They feature luxurious details including eye-catching rugs, local designer artwork and soft cotton bathrobes.
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Grand Deluxe Suite, Harbour View
1 King Size Bed
605 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
+
More details
Experience a stunning outlook of the Waitemata Harbor from our Grand Deluxe Harbor View Suites. With mesmerizing views of the skyline, from the upper-most floors of The Grand by SkyCity, you’ll feel on top of the world. Spacious in design, there’s room to relax and unwind within the elegantly appointed suites. Each luxurious detail has been considered for your style and comfort; including eye-catching rugs, beautiful local artwork and touches of home, like our soft cotton robes. Settle in and take a moment for yourself – the world can wait.
Show 5 photos
Grand Deluxe, King
1 King Size Bed
300 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Welcome to our Grand Deluxe King Room, a spacious and elegant retreat perfect for your stay. With a comfortable king size bed and modern amenities like a minibar and flat-screen TV, this room offers a relaxing and enjoyable experience for up to 2 adults and 2 children.
Show 6 photos
Grand, Harbour View
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
+
More details
Grand Harbour View Room
Show 3 photos
Grand Deluxe, King, Harbour View
1 King Size Bed
310 sqft
x4
+
x3
More details
Grand Deluxe Harbour View King Room is 312 square feet and includes a king-size bed 150-183 width.
Show 5 photos
Grand Deluxe, 2 Single
310 sqft
x4
+
x3
More details
Grand Deluxe Twin Room is 312 square feet and includes 2 single beds 80-130 width.
Show 7 photos
Twin Room
1 Twin Bed
More details
8.6
3,651 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇭
Emily
10
December 2023
Nice rooms and a good selection at breakfast. The gym was nice when not full of children using it as a playground and the restaurants that we tried were all excellent.
One afternoon when we were trying to use the gym a group of small children came straight out of the pool and into the gym and started using the equipment and treating the gym like a Playground, dripping water all over the machines, hogging most of the machines to play on them and setting them dangerously fast. It’s a miracle none of them were hurt and I do think the hotel ought to have some sort of surveillance and control over the use of the gym as this was unsafe and so disruptive we had to cut our workout short and leave.
🇬🇧
Ian
9.1
December 2023
I arrived mid morning tired and jet lagged after a long flight, expecting to have to leave my luggage and return later to check in. The young lady on reception was very understanding and arranged to have a room ready for me within an hour and even organised a coffee for me from the restaurant whilst I waited. She rang me within 30 minutes to say the room was ready and I could check in. Great service. The room was fantastic and the buffet breakfast superb - everything you could possibly want - although a little pricey and any coffee other then standard filtered was extra, which it shouldn't be really.
The only reason this gets a 9 rating (rather than 10) is the small let down on something as simple as a wake up call. No call was received at the requested time, but 20 minutes later there was a knock at the door instead - all very odd. I needed a call as I am a bit hard of hearing and a ringing telephone is a great back up should I not hear my phone alarm (if I had not been awake I certainly wouldn't have heard a knock on the door).
🇺🇸
Dave
9.1
February 2024
Location was great, able to walk to the harbor, museums and ferries. Bed was very comfortable and room was very quiet.
The lobby burn scented candles at night whose smell bothered us. One of the elevators was being repaired so sometimes it took longer than needed to get to our room. The bathroom had a see through wall to the room, making it tough to turn on the light bathroom when others are trying to sleep. We righted the closet light so it would not come on so we could close the see through wall.
🇳🇿
Amber
8.2
September 2023
Walking distance to wherever you want to go Plenty of options for bars, restaurants.
We didn’t receive the twin grand room that we were meant too and because it was a busy weekend with the warriors game we would’ve had to take someone else’s room to get our room and I didn’t want to do that. Appreciate the bed being bought over. That was more than enough to fix our situation. My kids and I dealt with it accordingly. We were checked out of our room earlier than check out time of 11 so we got stuck down at the spa and had to sort the card out to go back up and get showered and packed up. These things were minuscule compared to the whole experience
🇬🇧
Catherine
8.2
October 2023
Accommodating, responsive and friendly staff. I was upgraded on arrival to an absolutely lovely room. Great view, loads of space and excellent in-room facilities. Lovely swimming pool and spa, nice looking gym although I didn't use it. The breakfast was nice but on the pricey-side. It's great that you can opt to not have your room serviced in return for $20 dining credit. The location is perfect for a trip to Auckland and is close to many of the attractions you'll want to see. There is also a bus to the airport from just a few minutes walk away so it's easy to get to and from.
The room was generally very clean but there were a few areas that could have had a bit more attention to detail, e.g. the hair dryer was quite dusty. I also felt the breakfast was a bit overpriced. I had paid for the room in advance but for some unknown reason, the hotel then charged me again for it on the card they were only holding for a security deposit. I wasn't notified of this and it was an unauthorised transaction. To their credit, when I spotted this and raised it, it was reversed quickly and a further payment made to cover the exchange costs I incurred. However, given they weren't authorised to use the card, it shouldn't have happened and isn't what you expect from a hotel of this calibre.
🇳🇿
Gail
9.1
September 2023
We were upgraded to a suite. It was my husbands birthday. We were very grateful. A king bed with a rollaway single bed for our daughter. Two impressive sized TVs - one in the lounge and one in the bedroom. The bathroom facilities were excellent with two toilets one off the main bedroom and one in the lounge/kitchen area. Impressed that the room service food turned up nice an hot. (The food came in a portable heating trolley thingey). Free water in the rooms. Bed and pillows great. Thank goodness our air conditioning was working as well as I need cool air flowing to sleep! Lounge suite was big and comfortable. Concierge staff very helpful. The gym, pool, sauna and spa was excellent. Great location of the hotel and shops close by. Definitely recommend a visit to the sky tower! Easy walk to the waterfront and ate at the Coops restaurant twice - great spot if you love the sun and they have the best caesar salad!
My daughter did not like the butter chicken which we ordered through room service. Our coffee machine pods were not replaced for the second day. Other than those two minor things it was an excellent stay and we definitely would return.
🇳🇿
Cheska
8.2
October 2023
The room was spacious, the facilities were lovely and the staff were very friendly. Our check-in process was very smooth, as was our check-out, and they allowed us to store bags for the day so that we could do some sight-seeing.
There were laundry bags/cleaning trolleys on our floor for an entire 7 hours - it was messy walking down the hallway, we only stayed for one night so this dampened the experience. Also, there were kids diving in the pool when there were signs clearly specifying this shouldn't occur. Our room wasn't very quiet either - we could hear cleaners outside and the doors shutting. The lighting in the bathroom is a little tricky too - so many light switches.
🇳🇿
Te
10
November 2023
We really enjoyed our stay at the Grand Hotel. It was wonderful to be close to the Aotea Centre where are meeting was, and was just an overall great stay. Thank you so much for having services available for us, the concierge was amazing! Our drivers were impressed that they just needed to give the keys and walk inside, thank you for that too, a highlight for our staff. Just everything was amazing...Oh my goodness breakfast!!! KEI RUNGA NOA ATU!! Above and beyond!!! YUMMMMMMM
That I spent to much money at the Cassino hehehehe..No just joking NO COMPLAINTS HERE
🇳🇿
Rohario
8.2
August 2023
In our experience, The Grand is great accommodation. The staff (everyone) are excellent and so helpful. The rooms are very nice and cleanliness and presentation is to a high standard. The Grand Deluxe King Room is quite spacious. There are also really nice views of the city and skyline at sunset from where we were.
For our needs, the lack of power outlets and the positioning of the existing ones, for charging devices. Laptops, phone, tablets, etc. They are not really positioned well and don’t cater for the different size plugs eg the Mac plugs don’t fit well where the outlets have been placed on the wall, either right at the bottom of a wall or under the bedside table. It would be good if you could plug your USB or Type C cord etc directly into a multi plug of sorts) with those outlets.
🇦🇺
Johanna
10
August 2023
The Grand is in the centre of the city so t is a really good location , near Queen Street, short walk to Viaduct, Britomart Station and surrounding CBD attractions. Room was a good size , very comfortable and bed was also accurate in size when it says King size. Room was equipped with Nespresso machine, fridge, a nice lounge chair to relax. We had a great view of the tower and the bridge in our 19th floor. They provided water bottles too during the duration of our stay. There is a spa, gym and pool in the hotel and lots of dining choices in the hotel building. It was our 23rd anniversary and Concierge knew. The chief concierge Shaun Ryan sent a nice bottle of champagne to make our stay extra special what a nice touch! We stayed at the Sky City across the road first two nights and moved across the last two so we can experience both properties , and the reception remembered my situation and had my room ready really early when I moved across as I had a really early activity booked when I switched hotels. That was really putting customers first :)
None to note
Attractions
Auckland Town Hall
0.3miViaduct Harbour
0.3miAuckland Ferry Terminal
0.5miSilo Park
0.7miPonsonby
1miParnell
1.3miMt. Eden
1.9miMt. Victoria Reserve (Takarunga)
2.6miNorth Head Historic Reserve (Maungauika)
3miOne Tree Hill
4miWaitakere Ranges
10.6miKumeu Wine Country
11miPiha Beach
17.8miMuriwai Beach
18.7miManukau Heads Lighthouse
18.7miAttractions
Auckland Town Hall
0.3miViaduct Harbour
0.3miAuckland Ferry Terminal
0.5miSilo Park
0.7miPonsonby
1miParnell
1.3miMt. Eden
1.9miMt. Victoria Reserve (Takarunga)
2.6miNorth Head Historic Reserve (Maungauika)
3miOne Tree Hill
4miWaitakere Ranges
10.6miKumeu Wine Country
11miPiha Beach
17.8miMuriwai Beach
18.7miManukau Heads Lighthouse
18.7miAirports
Auckland International Airport
11.1miLocation
Features
Age restrictions
Availability
Casino
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Steam room
Free spa
Sauna
Air conditioning
Bar
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Casino
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness center
Free spa
Indoor swimming pool
Massage
Sauna
Spa facilities
Steam room
View
City view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs NZD 60 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$37 per child per day
3+ years
Extra bed upon request
$37 per person per day
The price in NZD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
American Express,
Visa,
Mastercard,
Cash only,
Eftpos,
UnionPay
This property accepts cash.
What are the check-in and check-out times at The Grand by SkyCity?
The designated check-in period at The Grand by SkyCity begins at 03:00 PM. As for check-out, it's before 11:00 AM.
Does The Grand by SkyCity provide parking options?
Yes, The Grand by SkyCity offers on-site parking for guests. The parking is public and available for NZ$60 per day. Reservations are not required.
How much does a stay at The Grand by SkyCity cost?
A stay at The Grand by SkyCity can begin from a rate of $111. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What types of rooms does The Grand by SkyCity offer?
The types of rooms available at The Grand by SkyCity hotel include Grand Deluxe Twin Room, Grand King Room, Grand Deluxe Harbor View Suite, Grand King Room with Harbor View, Grand Deluxe Double Room with Sea View, Grand King Accessible Room, Grand Deluxe King Room, Grand Twin Room, and Grand Deluxe Suite. Smoking is not allowed in any of the rooms. The rooms range in size from 301 sqft to 603 sqft. The rooms can accommodate between 2 to 3 adults and 2 to 3 children, and the beds provided are either double or king size.
Which amenities can guests enjoy at The Grand by SkyCity?
Guests can spend their time at The Grand by SkyCity hotel by making use of its leisure amenities. The hotel features an indoor swimming pool, which is available all year round. The pool is heated, ensuring a comfortable swimming experience. However, please note that there are age restrictions, and only adults are allowed to use the pool.
In addition to the pool, the hotel also offers a steam room, spa, hot tub/Jacuzzi, sauna, and a fitness center. Guests can relax and pamper themselves at the spa facilities, or indulge in a soothing massage.
For those looking for a place to unwind and socialize, the hotel has a bar where they can enjoy a drink or two. The sun deck is also available for guests to relax and soak up the sun.
Overall, guests at The Grand by SkyCity hotel have a variety of leisure amenities to choose from, ensuring a pleasant and enjoyable stay.
Is there a swimming pool at The Grand by SkyCity?
The Grand by SkyCity hotel has an indoor pool. It is available all year round and is heated. However, there are age restrictions, as it is only for adults.
Which payment methods are supported by The Grand by SkyCity?
The Grand by SkyCity accepts payment in cash, as well as Mastercard, American Express, Visa, Eftpos, and UnionPay.
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