Our room was on the 3rd floor, and they have a lift. I read reviews on here about parking being tight, but we didn't find that as a problem. We didn't hear any traffic noise at all. Our room was large and roomy, and the bathroom was great with 2 different shower heads. There were wrapped toothbrushes and shower caps for you to have. The bed was super comfortable. I would recommend this accommodation to anyone. There was a Westfield's shopping centre just down the road (walking distance). There was no iron or board in the room. They will bring one to you, which was good. We stayed 2 nights and wished it was longer.

I loved the amenities, the kind helpful staff (particularly the older gentlemen who often worked out in the carpark and the lovely receptionist lady), how tidy it was and how quiet the rooms were

The carparking availability. Not so much of a dislike but more of a suggestion, I think It would've been very helpful to have a booklet that explained all the check in and out times, what number to call reception and phone costs, the house rules (I.e cooking, alarms, where to assemble in case of a fire) off site carparking options and food and leisure options nearby, I feel this would be of extreme help to those who are visiting christchurch and may not know the area well.

The staff were very welcoming and accommodating, especially when my flight was delayed and I ended up not being able to arrive for my first night's stay. The accommodation itself was beautiful, more like an apartment than a hotel room! Had everything you could need and more! Everything looked brand new and super clean, bathroom was amazing and amazing rain shower, bedrooms were great with very soft beds and pillows. The kitchen area provided all.anemitiea you could require and lovely lounge area too with netflix installed on the TV which helped greatly with the jetlag!!

Absolutely.nothing

I want to express my gratitude for the exceptional service provided by the staff during my stay. The gentleman who assisted me during check-in was extremely helpful and attentive. Although my room fridge was missing milk, the night staff promptly brought six packs to my room, going above and beyond to ensure my comfort. Not only did he provide excellent service, but he also offered valuable recommendations for Christchurch attractions and helped me with my room TV, demonstrating patience and professionalism throughout. Even during my early morning checkout, around 4 a.m., the reception gentleman graciously assisted me, despite it being outside of regular hours. I truly appreciate his dedication and hospitality, making my stay more enjoyable. A big thank you to the reception gentlemen for his outstanding service.

I noticed that the toilet paper had been used before my check-in, which made me feel quite uncomfortable.

We made our own breakfast. However, we had lunch at the on-site cafe, Ngon Ngon, which had excellent food and service. We thank the welcoming, courteous and friendly staff who were very helpful.

Being elderly, a handrail in the shower would be appreciated. We think all showers should have handrails. As the extractor hood over the stove protrudes out it is easy to hit one's head when passing or using the cooking space. I did so a few times. That said, we were impressed by the high quality and solidity of the building, furnishing and fittings.

Lovely new hotel close to Riccarton mall. We were greeted by friendly gentleman and the check in was quick and hassle free. Found our room on third level with lovely clean carpet in the hallways, tastefully decorated with plants and paintings Our room was clean with comfortable bed and nice kitchenette but the highlight would definitely be the bathroom with amazing huge shower Being a huge coffee lover I popped for a coffee in the hotel cafe first thing at the morning which was so yummy that I had to get an other one for the roadie We will definitely stay here again on our next visit in Christchurch, thank you so much for having us

Comfortable bed to sleep on. Situated in a good area, and it is easy to walk to places. Staff was helpful.

There's no washing machine despite the ads saying there were. TV was a problem, and the staff had to come and fix it many many times. The door to the shower was out of measurements, couldn't close properly, and water would flood out every time the shower was used. I dont think the room was sound proof, can hear everything from outside.

The room is spacious and very clean with free parking for guests. The beds & beddings are comfortable and afforded us a very good sleep after a long drive. The kitchenette is definitely a plus. The rainshower head added to a really refreshing bath and the towels are very clean & thick. Lastly, the hotel was nice enough to accommodate our request at such short notice to waive the charges for the 2 nights we missed staying at the hotel because our rental car broke down in a remote area and we had to wait for a replacement car and couldn't make it.

I didn't see any hairdryer so I had to manually fan my hair to dry it before sleeping. It's possible that front desk can give us one but we arrived after-hours back to our room so there was no one at the reception anymore to assist us. Also, the hotel is not in the city center area so it wasn't as convenient to explore the city center without a car.

Efficient and easy. The coffee shop was a nice touch for NZ

Being dumped in probably the worst located room in the hotel was not a good start to a love affair. Found a mountain of grungy laundry bags outside our window & entry in the morning. Also it was the only room without an outside table& 2 chairs … not that the downstairs space was remotely amenable confronting the busy car park, so maybe it was a blessing? A second chair in the room would be 😎. Somewhere to put 2 suitcases would have been nice🌹

The facility is new with stylish finishing. We stayed at the property twice during our NZ trip. The staff was accommodating, and assisted us with our luggage storage while we went on the TransAlpine tour package. It is a 10 mins walk to Westfield shopping centre. All the three rooms we have stayed had a kitchenettes, with sufficient cooking tools for a light meal. Bed was comfortable.

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