Newly refurbished hotel, clean with excellent facilities - cooling facilities - microwave / toaster / hob / dishwasher / washer dryer. The premises does not have a bar or restaurant however all amenities are with 2 minute walk. The staff were all very helpful - particularly Kacy on reception. We were allocated the disabled room (not by request or requirement , however the facilities were excellent for wheelchair users , close to lift , large room ) The beaches are within 10 minutes walk. Parking charges apply at €15 a night apply which we weren’t aware of , but there is off road parking nearby with no time limit. I would certainly consider booking this hotel again. Very quiet / good facilities / great staff and easy to find hotels/ location .

Washer/ dryer - struggled to get the dryer to work . Standard problem with the combination appliances.

Great location, access was so easy using the phone pass key, loved that I could arrive get checked in and not have any issues. the property is obviously pretty new, super clean, super comfortable and just worked perfectly for us.

Not much actually, although when I tried to book a car park, which was later in the day I was told I would need to talk to reservations in the morning - since I stayed one day that was not much help at all. - if I could have arranged a carpark online it would have been great. Would also be good if you could make the credit card process easier.

The location on the main street in the Mount was nice and close to all the main shops and restaurants but not too close to the noise. The room had a lot of amenities that you would have in your home, so it would be great for a friends weekend or business travellers who would need a kitchen or washer/dryer.

I arrived at check-in time and was prepared to pay for parking but all the spots were already reserved. The parking lot next to the hotel had minimal spots. Luckily there are free parking spots available just down the street.

This is a great place to stay in the perfect location. Clean and fresh and the room service was spot on.

They clearly state there is a hold on your card for incidentals so no problem there. Issue was it took 3 working days to get it reversed. Staff told me to contact my bank when I questioned it. That was just a little annoying but beware that this could happen.

The room was great. Bed was super comfortable and having a clothes washer and dryer was exceptionally nice as it was day 12 of a 14 day holiday. The hotel was located in the main part of town making it easy to walk everywhere including the beach.

The street was a bit noisy at night but it was the weekend and seemed to be quite the party town. Our young adult children did love this though and really wasn’t a big problem for us older folks and definitely nothing to do with the hotel itself.

The location was perfect for my needs. Room was very comfy and very clean. Very smart kitchen set provided, along with a washing machine and dryer. Room was serviced everyday and always made clean.

No safe box provided, which i asked about. Valuables need to be taken with you or locked in a suitcase in your room. Internet was found to be quite slow at time, and sometimes it would just stop working.

The location was very handy to the shops, restaurants, bars in the Mount. The Quest is very new, décor amazing, very clean. The rooms were spotless, couch comfy, and great to have 2 flat screen tvs in the lounge and bedroom. Awesome having a washing machine and dryer in the bathroom, and dishwasher in the kitchen. Lots of glasses, good sized cups and decent size fridge. The staff were warm and friendly, and were able to accommodate any requests.

The only issue we had was the car park we were assigned to, it was tricky getting in and out as we have a Ford ranger ute which is quite long. We were able to change car parks, this was no problem from the lovely lady at reception.

Absolutely loved this facility - the staff were amazing. I didn’t have a vehicle so we asked to leave our bags at the motel before check in and after check out while we waited for our ride to arrive. Staff were so accommodating. Facility was so clean and flash - we had an amazing view of the Mount and a private balcony. Everything was exceptional, we’d love to come stay again. Congratulations on running such an amazing hotel.

Location was Great. Went early to ask about where the parking was & was met at reception by a lovely lady called Joy. Wonderful service from Joy, other hotels/motels should maybe have a look to see how customers should be welcomed to their establishments. Thank you Joy for making things so easy, even called us to advise that our room was even ready for whenever we liked. Clean & tidy from the entrance right up to the rooms. Service staff we met in the corridors were lovely & friendly as well & thank you for doing such a great job/service. ;)

Nothing at all ;) Well done Team at Quest Mt Maunganui ;)

Location was easy to find and so handy to walk all around the Mount which we did. Room was great however no views.

Parking was handy but expensive and even though we had an allocated park some other prick used it while we were at dinner and had angled across it however there was one beside ours so we used it as we had a sticker on our dash. Lucky our car was still there in the morning but was a worry. Suggest you provide a red cone or something that we could leave in our park while we are out and about to keep others out that may have not paid the $15 a day park fee.