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$79Sw. Gertrudy 6, Krakow, 31-046, Poland
Reservations:
+1 (888) 385-68282,351 reviews
1/58
Restaurant
Business center
Free wifi
Room service
Meeting/Banquet facilities
Air conditioning
Kid-friendly buffet
Bar
Best Western Plus Krakow Old Town is a 3-star hotel nestled in Kraków's historic Old Town. Located just 0.3mi from the city center, the address is Sw. Gertrudy 6, Poland.
Reviews: 2,435. Price starts from $79. Hotel offers breakfast.
Amenities span on-site dining, business facilities, and family-friendly options: a restaurant, free Wi‑Fi, room service, meeting/banquet facilities, bar, tour desk, babysitting/child services, kids’ meals, kid-friendly buffet, terrace, and a 24-hour front desk. Additional conveniences include air conditioning (free), non-smoking rooms, elevator, and parking options (Private Parking and Parking On Site with extra charges), plus shuttle services and airport shuttle (extra charges).
Nestled in Kraków’s historic Old Town, the stay is convenient for wandering the medieval streets and soaking in the city’s charm. On-site dining at MidTown serves European-inspired dishes in a modern setting, with a relaxed terrace option to enjoy a drink or a light bite after a day of sightseeing.
Practical details help travelers plan with ease: cash is not accepted, with accepted payment methods including Diners Club, Mastercard, JCB, American Express, and Visa. Free Wi-Fi keeps everyone connected, while air conditioning and non-smoking rooms ensure comfortable stays. An elevator simplifies moves between floors, and parking options (Private Parking and Parking On Site with extra charges) are available, along with shuttle services and an airport shuttle (extra charges) for smooth arrivals and departures.
A wide range of room types accommodates different needs, from Economy and Petite Twin to Standard and Premium configurations, with options like Superior and Premium rooms featuring various bed arrangements. Family-friendly amenities include kids’ meals, a kid-friendly buffet, babysitting/child services, and a tour desk for easy day trips. Business and events are supported with meeting/banquet facilities, while a 24-hour front desk stands ready to assist.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
John Paul II International Airport Kraków–Balice
6.7miKatowice International Airport
47.7miRestaurant
Business center
Free wifi
Room service
Meeting/Banquet facilities
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Babysitting/Child services
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Kids' meals
Superior, Double/Single, Single Use
1 Double Bed
1 Sofa Bed
+
More details
Double single use superior includes either a double bed 131-150 width or a single bed 80-130 width plus a sofa bed plus satellite tv .
Show 6 photos
Premium, 2 Twin Beds
2 Twin Beds
Private Bathroom
Refrigerator
Tea/Coffee maker
+
More details
Show 5 photos
Premium
1 Double Bed
Private Bathroom
Refrigerator
Tea/Coffee maker
+
More details
Superior, 2 Twin Beds
1 Twin Bed
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Superior
1 Double Bed
1 Sofa Bed
+
More details
Standard Room
1 Double Bed
Balcony
x4
+
x3
More details
Premium, Single
1 Twin Bed
Private Bathroom
Refrigerator
Tea/Coffee maker
More details
Show 6 photos
Premium, Twin
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Show 3 photos
Premium, 1 Twin Bed
Balcony
Free wifi
Flat-screen TV
Refrigerator
+
More details
Superior, Twin
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Beach Villa, Multiple Beds, 2 Bedroom
x10
+
x6
More details
Room Economy
Run of House
x10
+
x6
More details
Room Run Of House
8.6
2,351 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Cristobal
9.1
November 2024
It is my third time at this hotel. The location is great and the breakfast. Also the staff are very professional and they have parking but you have to pay it separately.
The room that I stayed in this time was close to the street. I woke up two days at 6 a.m. because of the noise of the tram. And the two beds were two small and separate from each other. It would be nice to have a Queen size rather than single and with sheets and cover like in the U.S.
Iant50
9.1
July 2025
Good location within a short walk of the main square and many restaurants. The staff were always friendly and helpful. We had a top floor room looking over part of the park that runs round the old city. The room was spacious, spotlessly clean, and appeared to be recently decorated. It had all the facilities we needed for a short stay. The bed was comfortable and we slept well. There was a good choice of food at the buffet breakfast and we never had to queue. We ate a lunch and dinner at the hotel restaurant and both were good with friendly and efficient service. There were no rowdy or disruptive guests during our stay.
There was some noise from the street below, mainly from the trams, but not enough to be disruptive. We prefer to open windows for fresh air, but closed them and relied on air conditioning during the night. That worked well and we were never woken by noise. There is a small bar, but with tall, and not very comfortable cafe style chairs. It would be nice to have a more comfortable area to relax with a drink after a long day of sightseeing, and maybe chat with other guests.
Sascha
9.1
November 2024
This was my first ever trip to Krakow, so not knowing much I selected the hotel based on the position on the map. This Best Western proved to be the perfect choice for my short getaway as the location is within walking distance to the Old Town, the Castle & Cathedral and the Jewish Quarter. The included breakfast was fabulous, with a wide variety of choices, which did slightly change between days. The Hotel was spotlessly clean and well kept. The room, albeit a bit on the smaller side, was well appointed with everything one needs. The bed/mattress was very comfy and made for a good sleep. Heating also worked well. The staff were friendly and helpful for the few things I needed. On my departure day, as my flight was in the afternoon, I went on a city tour and it was possible to store my luggage at the hotel, this was much appreciated. This also turned out to be my first stay in a Best Western property, as usually I had found other properties more convenient for one reason or another during previous trips elsewhere. I had a great experience here and the location was ideal for what I wanted to do/see in the short time I had. I would gladly choose this hotel again for a future visit to Krakow, and can fully recommend it for a stay in this fantastic city.
The room was a bit on the smaller side, and the bed at first seemed narrower than I had expected from a double. But, after checking again the information on Booking, I noticed that all was as advertised and I can't really complain for not reading beforehand. The elevator stops on mezzanine levels, in-between the actual floors, while this was no issue for me, one should be aware of this in case they have a lot of heavy luggage or mobility issues, as one will have to either go up or down a short flight of stairs.
Margaret
9.1
March 2025
The hotel staff were so friendly and went out of their way to be helpful. The breakfast was good, some unusual things as well as the main breakfast food, lots of choice. It was ideally situated between the main square and the Jewish Quarter and near the castle and river. We had a room at the back, which we requested, and it was quiet. We were able to leave our suitcases there until our later flight time. There is a water bottle filler on the ground floor which is handy.
We only had one pillow each at first and a small cushion, but got extra pillows easily, when we asked.
M
8.2
April 2025
Great location for old town and Jewish Quarter. Friendly staff. Overall good stay. Clean hotel and lovely choice of breakfast.
Tram noise can be heard in rooms even those in the back of the building. Krakow is a sightseeing city where we walked approximately 8 miles a day. At the end of the day a comfy seat would be really welcome, however the lobby seats were very low, small and mainly plastic. In the bar plastic hard bar stools at tables. It is suggested chairs are changed to better comfier versions would be a great improvement.
Andy
8.2
May 2025
Excellent location adjacent to old town with plenty of transit options. Outstanding breakfast with a wide variety of hot and cold foods, fruit, pastries and sweets. The staff provides excellent customer service, going above and beyond when a mix up with our trains ended up with us in another city - they held our room, arranged a car from the train station, had the driver call them when we were en route and met us in the parking lot to carry our things inside. At 5:30 am after traveling through the night this was so welcome.
Rafael
9.1
January 2025
I will score 9, obviously it is not a 5 star hotel, but I am scoring based on the price paid and what the hotel offers. Let’s be honest, that for the price made me surprised for the so nice night I have had. Location is the plus here, staffs amazing and polite. The hotel is extremely clean and I love it! Thanks Best Western team, you are amazing!
Nothing to complain, once a night is less than 70€, cannot find something better in the city centre. But the points I did not like in this stay: - The room is tiny, and we can hear the metro in front.
Beata
8.2
August 2024
The location is wonderful; close to the Old Town, as well as to Wawel, Wisła and even the PKP Train Station one can be considered as walking distance or only under 20 by TAXI.
The staff was wonderful during our stay except for one young lady who looked absolutely offended when we greeted her with “Dobry wieczór” when we came in from our late stroll. She really left a bit of “after taste” especially that the rest of the staff exhibited great degree of Polish Hospitality.
Stanley
9.1
May 2025
Location and breakfast. Friendly staff and clean room. This hotel is offering the best breakfast in Kraków. Simply great 👍👍
One thing however needs to be improving. Location of the safebox. Definitely is too low. For the older individual is difficult to operate. It's great to have in the room but location isn't convenient. This should be a priority in my opinion.
Rosalind
8.2
June 2025
Location! Not far from old town. Around corner from pick up point for Salt mine and Auschwitz tours. It’s was very clean, staff were friendly EG arranging a lunch pack for our Auschwitz trip as we left too early for breakfast. Breakfast was included and good variety.
The only thing was the room was really small, could just manage to walk around the bed.
Attractions
Maly Rynek (Small Market Square)
0.2miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
0.3miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
0.3miWawel Hill
0.4miTempel Synagogue (Synagoga Tempel)
0.4miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
0.4miPlac Nowy
0.5miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
0.6miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
1.1miDivine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
2.1miGOjump Krakow
3.3miNowa Huta
5.8miPieskowa Skala Castle (Zamek Pieskowa Skala)
10.4miFamily Home of John Paul II
23.3miWadowice
23.3miAttractions
Maly Rynek (Small Market Square)
0.2miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
0.3miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
0.3miWawel Hill
0.4miTempel Synagogue (Synagoga Tempel)
0.4miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
0.4miPlac Nowy
0.5miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
0.6miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
1.1miDivine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
2.1miGOjump Krakow
3.3miNowa Huta
5.8miPieskowa Skala Castle (Zamek Pieskowa Skala)
10.4miFamily Home of John Paul II
23.3miWadowice
23.3miAirports
John Paul II International Airport Kraków–Balice
6.7miKatowice International Airport
47.7miMidTown
Cuisines
Ambiances
Restaurant
Business center
Free wifi
Room service
Meeting/Banquet facilities
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Babysitting/Child services
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Kids' meals
Bathroom
Private Bathroom
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Outdoors
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Transportation
Airport shuttle
Car rental
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is needed) and costs PLN 65 per day.
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
5+ years
The price in PLN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Visa,
Diners Club,
JCB,
Mastercard,
American Express
This property does not accept cash.
What are the check-in and check-out times at Best Western Plus Krakow Old Town?
For Best Western Plus Krakow Old Town, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Can guests park for free at Best Western Plus Krakow Old Town?
Yes, there is parking available at the Best Western Plus Krakow Old Town hotel. The parking is private, on site, and requires a reservation. The cost of parking is 65 zł per day.
How much does a stay at Best Western Plus Krakow Old Town cost?
Starting prices for Best Western Plus Krakow Old Town are around $79. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
Which room categories can I book at Best Western Plus Krakow Old Town?
The hotel offers a Premium Double Room with a double bed for 2 adults and 1 child, a Premium Twin Room with two twin beds for 2 adults and 1 child, a Superior Twin Room with two twin beds for 2 adults and 2 children, and a Premium Single Room with a twin bed for 1 adult. Smoking is not allowed in any of these rooms.
What activities does Best Western Plus Krakow Old Town offer?
To spend their time at Best Western Plus Krakow Old Town, guests can engage in various leisure activities. They can start by enjoying a drink at the hotel bar, which is available on-site. Additionally, for business travelers, there is a business center to cater to their needs.
When it comes to dining, guests can opt for the MidTown restaurant, located within the hotel. With its modern ambiance, it provides an ideal setting for enjoying delicious meals. The restaurant specializes in European cuisine, offering guests a taste of the local flavors.
Overall, guests can make the most of their time at the hotel by indulging in leisure amenities such as the bar and dining at the MidTown restaurant. And for those with business needs, the hotel provides a convenient business center.
Is there an in-house restaurant at Best Western Plus Krakow Old Town?
Yes, the hotel has a restaurant called MidTown on site. The restaurant has a modern ambiance and serves European cuisine.
Does Best Western Plus Krakow Old Town accept credit cards and cash payments?
Best Western Plus Krakow Old Town accepts payments through Visa, American Express, Mastercard, JCB, and Diners Club credit cards. It does not accept cash payments.
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