The hotel is beautiful and elegant, located 5 minutes from the main square. The room was very clean, modern and quiet. There was a handwritten note in the room, welcoming me. Staff could not be more helpful, they recommended me where to eat the best pierogi, helped me book day trips. Breakfast was excellent and had a good choice of food. I recommend staying at Senacki Hotel****

There isnt one thing I did not like.

Our room was spacious, comfortable, and spotlessly clean The hotel is in an excellent, central location, just off the main square with excellent bars and restaurants close by The staff are very helpful

The breakfast was hugely disappointing, to be honest. The only hot option available was scrambled egg. I also noted that if you go down for breakfast after 9 am, then a lot of the items from the self-serve continental breakfast were not replenished.

The location was perfect - very central. The staff are friendly and helpful. When I had an issue with my room it was quickly and efficiently dealt with. The breakfast was lovely, with a good, varied selection. The room was clean and comfortable with everything I needed, including a fridge and free safe. If I visit Krakow again I will definitely choose the Senacki.

The room I was initially allocated had water dripping ftom the roof on to a glass panel outside the window. The noise made it very difficult to sleep. But the staff quickly found me a temporary room for the rest of the night, and then moved me to a different room the next day.

A boutique hotel experience with 20 rooms. We had 2 rooms, 401 and 404. The first had numerous spiders and faced the Main Street. The later was on the backside and had no issues. The breakfast buffet was fabulous, and the staff was excellent! Elevator was a little jerky when it started. Location was excellent!

Spiders in room 401. Parked our car at Radisson Blue, 120 Zoltys for 24 hours. Nothing right nearby for parking, but a common problem around Old Town.

The location was excellent in the middle of the old town, 1st thing to greet me was a beautifully hand written welcome letter & a small box of chocolates which i found really touching! Suite room number 1 was exceptional and immaculately clean, good selection mini bar topped up daily, huge bathroom, super size bed with crisp white bedding huge pillows and I slept like a log every night. Its a continental breakfast in cellar room which was exceptional with beautifully prepared fruit and good choices of meats, cheese, breads and pastries. But the kingpin holding the hotel together is the reception staff as the central point, especially Norbert who went above and beyond to make our stay comfortable. 1st night I realised I had no 2 pin adaptors for any of my appliances!!! He went and found 3 for me and even delivered them to my room the same night! Excellent spoken English, organised our trips and nothing was too much trouble for any of them.! I hope the managers are all proud of the excellent customer service their staff provide. Very highly recommended.👏👏👏

Breakfast staff efficient and polite but lack of communication meant the only English they knew was scrambled eggs??! Which we had 5 days in a row...but they were tasty and they kept the breakfast food and ingredients topped up each time. Couldve done with some grilled tomatoes to go with the lovelysausages and scrambled eggs ! 😊

Location, decor, smart without that ‘chain’ feeling, felt we were a guest not a reservation number, staff were so friendly.

Some issues with temperature - resolved but first night was a bit interesting as had windows open! Resolved quickly once raised. Wasn’t sure about re linked Prosecco oyster bar but there were many options for a quick emergency food stop due to location.

The location was excellent on Grodzka Street, a short walk to Wawel Castle in one direction and the main square in the other direction. There was some passing noise on Friday and Saturday nights so I'd recommend asking for a quiet room if you want complete peace and quiet. Our room on the 4th floor was spacious and comfortable, with a nice bathroom and good shower. Breakfast in the basement was excellent with a great selection. The interior decor of the hotel is really tasteful.

I stayed at this hotel from 23/03/2023-28/03/2023. I feel delighted to have found Hotel Senacki, having originally booked alternative accommodation for my visit to Kraków. The room was well-furnished and an ideal size for a solo traveller, with facilities and amenities included such as free coffee, ironing board, hair dryer, and toiletries provided. The breakfast was a continental buffet and tasted delicious, and there are water-coolers on each floor to refill water bottles, which I found useful. Also, the staff would prepare a packed lunch for days were I would miss the continental breakfast due to either attending excursions early in the morning or leaving early to go to the airport for my flight home. The staff at the reception desk were very knowledgeable and answered any questions which I had. I would highly recommend Hotel Senacki to anyone wanting to stay in a quiet hotel, a safe distance away from the noise of the Old Town Square/Rynek Glowny, which is still in a convenient location between that location and Wawel Hill.

My only criticism would be that there was a noticeable gap for the hallway light to shine through the door frame of a nighttime whilst I was trying to fall asleep, and some guests didn't observe the nighttime silence.

Beautiful Hotel and lovely friendly staff. Lovely breakfast to set you up for the day The hotel is in a great location in the old town and our room was at the front of the hotel overlooking the street and the church. It was surprisingly quiet considering all the activity outside. We had waited nearly 3 years due to covid and numerous flight cancellations and I must say it was worth the wait and we will definitely return. Thank you all at the Senacki.

Nothing we didn't like we enjoyed every minute of our stay.

Lovely hotel with helpful and friendly staff. Everywhere was exceptionally clean. Breakfast was good with a reasonable selection. Room was a good size. We were right at the top of the hotel so the windows were very small but that wasn't a problem. As with most city hotels outside noise was loud all night which meant we couldn't have the windows open and it was a little bit hot in the room but this wasn't too much of a problem. Had a few drinks in the prosecco and oyster bar which was very good value for money, £3 for a glass. The location couldn't have been better and would thoroughly recommend this hotel if you are staying in Krakow.

The only gripe we had was that we booked tickets to Schindler's factory through the hotel. We checked that we would be getting a guided tour but when we arrived there, it turned out that they were just tickets to enter the museum. It would have cost a lot less if we had just turned up and paid at the time. We did ask at reception but they couldn't really help us.