You cannot beat the location of this property, it is smack bang in the heart of Krakow with easy transport links, although it is just as easy to walk most places from where the apartments are situated. The staff are really friendly and we're very accommodating and approachable. The location is great and so are the people, but a little bit of maintenance and upgrading of equipment and this place would be amazing.

I was a bit disappointed as the photos for the apartment are a true representation, but they are a bit old, and some of the apartments are a bit dated, and lack a couple of helpful bits, like a chopping board or a tea towel. We had a loft bed, and it was basically just a mattress on the loft floor. We did have a sofa bed, but that wasn't particularly great either. We combined them and muddled through, but the sleeping situation really let it down for us.

The location of the apartments was great, not too far from the old town and the main attractions. The tram network was just outside of the building and the nearest train station was a 3 mins walk away so everything was in close proximity. There were many food outlets nearby and shops to buy drinks/food. The room itself was perfect and had everything needed for a solo traveller.

The only thing I would say was a downside was the bed, in particular the cushions. The cushions were very uncomfortable and definitely need replacing as we're quite lumpy and thin but other than that, everything was fine!

The location is honestly ideal! Literally a 10 minute walk to the main square. There’s shops close by if you want to grab some food and plenty of restaurants. We parked our rental car in the private car park just around the corner and it was only a few minutes walk to the car. The staff were so friendly, could assist you with anything you needed. Very good value for money!

The apartment was a little outdated and needed some attention on small things such as a leaky shower, loose stairs and thin doors. We were on the 1st level close to the main door so we could hear people coming and going but honestly it didn’t matter too much, we still loved the apartment and would 100% go back!

It’s close to main square about 10 minute walk, very easy to get to. The apartment looked lovely, had all that you needed and was very warm inside considering it was really cold outside, the matress was very comfortable and the pillows were really soft, we got 2 duvets and 2 blankets one upstairs and one downstairs in case you got chilly which was nice to have that option.

The bathroom smelled of sewage for well over 24 hours so the door had to stay shut after that it was on and off, there were a few of little flies in the apartment and the towels could of been a little bit bigger

The location was great and the room was lovely. I was dreading the stay having read all the bad reviews but was pleasantly surprised when we arrived. The room was like the pictures and it was clean - sure the walls had seen some wear and tear but the bed, towels, floors etc were all clean. Plenty of tea, coffee and sugar too. Everything was fully functional including air con and fan. It is absolutely worth it for the price.

The blinds on the ceiling were quite light so the room was bright quite early. The lack of lift was also painful (we were on the top floor) but it wasn't awful

The apartment is generally nice and spacious, featuring a kitchen and a bathroom. It is clean and well-maintained. Possibly one of the cleanest apartments that I had.

I selected the breakfast option when booking the apartment, expecting a lunch box filled with quality products, as I had experienced during previous stays at different apartments. However, I received a styrofoam box, similar to a kebab container, with randomly placed ingredients like tomatoes, cucumbers, and ham cheese. This wasn't what I expected. In my opinion, the breakfast was a total waste of money. While it may look good in the photos, the reality is far from that. Overall, it was a good place to stay—clean and nice. I would definitely book again, but I won't choose the breakfast option next time.

Amazing - when we arrived we were able to check in early which was fantastic - the staff (I can’t remember the lady’s name ) she was amazing and so helpful ! Helped us book trips and taxi back to airport - we was close to everything and there’s a shop across the road ! Amazing location we loved everything about it

The stairs - there a little bit of a killer - I made my kids sleep upstairs as I need the loo a few times in the night and the stairs did scare me a little bit The balcony - I sat outside every morning to catch the sun - a table and chairs would of been lovely to sit at but I just took a chair from the dining table outside

Location was perfect; we walked mostly as we were so close to the Main Square and other main attractions but did use the trams and trains on rare occasions to go further afield, facilities were exactly what was needed and generally, everything was comfortable. Also, the decorations for my partners birthday were beyond expectations and had a lovely impact!

The building had a slight overall smell of sewage(?)… almost like standing close to the river Sain in Paris. It wasn’t overbearing or did not ruin the trip by any means but it was noticeable.

I like how everything is in walking distance the staff was very friendly and very helpful. I had a maisonette and my apartment was very clean and comfort. Also the hotel transport from airport the man who picked me up and also take me back was such a friendly helpful nice person and polite. I would recommend using the hotel transport to anyone

The stairs leading to apartments really need painting cleaning and good refresh

The location is perfect to see historic Krakow. It's right in the middle between old town Krakow and the Jewish Quarter. My friend and I were able to walk 10 minutes in either direction to find amazing food, markets and things to see. Also, if you decide to take the tour to see Aushwitz-BIrkenau and/or the Salt Caves (both I highly recommend) the pick up and drop off is right by the accommodation as well.

I would have totally given a higher rating for location alone; but, the beds were really hard. We had a mattress on the floor and a fake leather pull out couch that was not soft at all. Also, super thin pillows as well. Such a bummer with how everything else was! Side Note: If you've got a picky eater, just as a heads up; the breakfast is a prepackaged meal. I thought it was fine; but, I could see it being not for everyone.