We booked in for 6 nights. Took a cab from the airport which dropped us right outside the hotel. Beautiful, clean aparthotel on a quiet street, in a fab location, approx 5-10 mins stroll from main square and park. Lovely large room with kitchenette (kettle, coffe machine, mini fridge, etc) and spacious bathroom with a large walk in shower. Huge floor to ceiling windows overlooking a courtyard with seating - good for smokers. Breakfast was excellent - cost PLN 40 (approx GBP 7.50 pp) - available 7-11am. Buffet style served in a spacious, airy room on the lower floor. Plentiful and a good variety of fresh and cooked items. Fabulous coffee! Lovely spa room available ( for 2) sauna, whirlpool bath, bluetooth speaker, candles etc, very relaxing after sightseeing around the city. Shout out to the ladies on reception were very welcoming and attentive. Great deli/supermarket just over the road for snacks, beers, etc. Fantastic bars and restaurants within a 5 minute walk. Takes guests with dogs too.

A couple of days we were woken around 6am by the really loud noise of a guy (maintenance/delivery????) dragging a trolley over the cobbles in the courtyard. Beds are a little on the hard side.

Very clean and comfortable, reception staff were excellent too.

Kitchen staff rude and ignorant, breakfast wasn’t the best.

clean room and facilities

bath water was yellow no business center (pc to use) interesting to call the an orangery fridge stuffed with things to buy, no place for private food

The location of this hotel is a real winner, it’s around a 10 minute walk to the Old Town and, as a solo female traveller, the area felt safe. There is a small shop directly across the road which is handy for drinks and snacks to take to your room. The staff are all friendly and efficient - they were kind enough to keep my suitcase when I arrived from my flight around 11am, as check-in wasn’t until 2pm, and it meant I could go out for lunch and wander around without having to take a case with me. They also helped me get a taxi from to the train station when I was leaving. The room itself was nice, clean, and fairly spacious. I didn’t make use of the kitchen amenities but it looked well stocked, and there were fresh bottles of water left each day after housekeeping. The restaurant for breakfast is lovely - bright and airy with comfortable chairs. The continental selection is good. My only comment is that it’s laid out in an odd fashion so you may not realise there are more options left and right of the bar as well as at the main area.

The air con takes a little while to kick in, but when it does it’s fine. I just found this difficult as it was very hot when I was in Krakow so would’ve been good to cool the room down more easily but just a minor point. The bathroom on the whole was clean but there were some areas that looked like they needed a good scrub; the drain and some of the grouting for example in the shower don’t look as fresh and clean as they could be, but generally cleanliness wasn’t an issue. The one major negative from my stay is how uncomfortable the mattresses are - they are extremely firm and I woke up each morning with a sore back. I was lucky that being on my own I could use the additional duvet to sleep on top of for a some comfort but it only helped a little.

We had an apartment and it was fabulous! With the very high ceiling, fine and retro decor, spacious room, and very very comfortable bed, I can only say that it's definitely worth the money. The small kitchen corner has everything we need to feed our little girl. The location is perfect, a bit away from the old town but has its own peace.

1.I would expect a bit better breakfast considering the level of the hotel. 2. This might not be related to the hotel but I think worth mentioning here: the reception helped us to book a airport pickup with a safety seat for small kids. The driver arrived without any information about the safety seat, in the end he "got " a safety seat, but a really basic one even without a belt, and it took another half an hour to finally get somehow attached to the car.. Definitely not a nice start. So don't really trust what they promised, be ready to travel with train to the city if you have a small kid.

Good location, within good walking distance of main square. We asked to change rooms as preferred a walk in shower, this was arranged quickly for us by Katerina who was very helpful. Staff very friendly and nothing was too much trouble. A thoroughly enjoyable stay.

Only one minor thing was that the bar was closed, as there were a few of our friends staying in the same hotel, it would have been ideal to enjoy a few refreshments before going for dinner or having a nightcap in the lovely courtyard before retiring to bed.

The location is excellent - about a 5 minute walk to the main square and a 10 minute walk to the central train station. There is a tram stop about 2 minutes away. The staff was exceptional and everything was sparkling clean. The wifi was strong throughout the property. The room was quiet, the bed was firm and comfortable, and each of us had a choice of firm or fluffy pillow. The shower had strong water pressure. Breakfast is served until 11AM, with plenty of hot and cold offerings as well as a cappuccino machine and a blender to make fresh smoothies. Bikes are available to borrow, which is a great way to explore the city!

Everything was wonderful. Our room had a problem with the AC, but the front desk staff promptly assigned us a new room - an upgrade at no additional charge - and offered a voucher for 10% off our next stay to make up for the inconvenience. (The AC in the new room worked perfectly.)

Lovely entrance on arrival. The property was clean.Location was good. Receptionist’s very pleasant. Chocolates at the counter.The little fighter fish in his tank. Water jug with glasses were a nice touch on the coffee table in reception area. There were also umbrellas available to borrow from the umbrella stand in the reception area.Lift was available and working. Room had all facilities. Even enjoyed a private room with spa facilities. Good choices for breakfast. The hotel is situated in a good location. Plenty of shops, bars and restaurants. Close to the tourist attractions.

On refuse collection day we were disturbed from our sleep around 05.45. The refuse guys had to take the bins. across the cobbled courtyard. However, they didn’t have much choice to do otherwise.This was quite understandable and not really a problem. At breakfast the milk in the fridge had run out. I asked a young male member of staff for assistance. He asked me to wait a moment. However, I was not too happy that he finished cleaning and laying the breakfast table whilst I was was still made to wait . I would of preferred him to of stopped and helped and then to of gone back to the table and his work.

I am regularly in Krakow for business meetings and this is always my preferred 'home' away from home. The location between the 2 most interesting parts of the city, the old town (5 mins leisurely stroll away) and Kazimierz (10 mins leisurely stroll) could not be better, with public transport on 2 main streets just around the corner. Lovely appointed clean rooms with comfortable beds and large flatscreen tv. Superb bathroom and small kitchenette (plates, glasses, cutlery, some basic cooking utensils present). Friendly, professional staff.

No negative comments whatsoever.

Beautiful spacious apartment, location perfect , not too far for all the main attractions, restaurants, shops and parks , but lovely and quiet.

The only minor disappointment was the massage we booked , the spa area is lovely but a bit of a squeeze for a couples massage , also the ambiance of the room wasn't that great for a relaxing massage , the lighting was too bright and yet the lighting was perfectly dim when using the room for the spa , the music during the massage was too upbeat , like something you'd hear in a supermarket , I can only conclude that the massagists brought in for the treatment were inexperienced in how to set the ambiance of a room, and probably has no reflection on Ventus Rosa Aparthotel having the ability to provide a good service .