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9.5

1,912 reviews

Hotel H15 Luxury Palace

Hotel H15 Luxury Palace

ul. Św. Jana 15, Kraków, 31-017, Poland

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Streaming service (like Netflix)

Steam room

Hotel H15 Luxury Palace

Welcome to Hotel H15 Luxury Palace, where luxury meets elegance in the heart of Kraków, Poland. This 5-star hotel is located just 0.3mi from the city center, making it the perfect base for exploring all that this historic city has to offer. With 1912 glowing reviews, you can trust that your stay at Hotel H15 will be nothing short of exceptional.

Starting from just $326, this hotel offers a range of amenities to ensure a comfortable and enjoyable stay. Take a dip in the indoor swimming pool or relax in the hot tub and sauna. Stay connected with free Wifi throughout the hotel, and indulge in a spa treatment or wellness package for the ultimate relaxation.

The hotel also offers a range of services including a 24-hour front desk, room service, and a restaurant serving delicious meals. The soundproof rooms are elegantly furnished and feature modern amenities such as a flat-screen TV, minibar, and private bathroom. Enjoy stunning views of the city or garden from your balcony, and rest easy knowing that the hotel is fully accessible for wheelchair users.

With its prime location, luxurious amenities, and rave reviews, Hotel H15 Luxury Palace is the perfect choice for a traveler seeking a memorable and indulgent stay in Kraków. Book your stay today and experience the pinnacle of luxury hospitality.

When it comes to dining options, Hotel H15 Luxury Palace has something for everyone. Bistro The Hours, a modern ambiance restaurant, offers a wide variety of international dishes that are sure to tantalize your taste buds. For those craving European cuisine, Restauracja Artesse is the ideal spot to indulge in delicious meals prepared with the finest ingredients. Whether you're looking for a casual meal or a fine dining experience, Hotel H15 has you covered.

In terms of payment options, please note that cash is not accepted at Hotel H15. However, you can conveniently settle your bill using Mastercard, Visa, or American Express. This ensures a hassle-free payment process, so you can focus on enjoying your stay without any worries.

Now, let's dive into the incredible room selection at Hotel H15 Luxury Palace. Whether you're traveling solo or with a companion, there's a perfect room for you. The Superior double room offers a spacious and elegant setting with a comfortable queen-size bed. If you're looking for something even more luxurious, the Luxury Suite is the ideal choice, featuring a generous 807 square feet of space, a queen-size bed, and a sofa bed to accommodate up to three adults and one child.

For those seeking a bit more space and sophistication, the Suite offers a tastefully decorated suite with a queen-size bed and a sofa bed, perfect for three adults and one child. The hotel also offers the cozy Double Room, Super Deluxe, Deluxe, Royal Apartment, and Presidential Apartment options, all tailored to provide you with utmost comfort and relaxation during your stay.

With its wide array of amenities, excellent dining options, and luxurious room choices, Hotel H15 Luxury Palace is the perfect destination for an unforgettable and indulgent stay in Kraków. Don't miss out on this extraordinary hotel experience - book your stay now and get ready to be pampered in the lap of luxury.

Closest airports

John Paul II International Airport Kraków–Balice

6.6mi

Katowice International Airport

47.4mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Streaming service (like Netflix)

Steam room

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Rooms

Super Deluxe in Hotel H15 Luxury Palace

Show 9 photos

Super Deluxe

1 Queen Size Bed

485 sqft

Garden view

City view

Private Bathroom

Bathtub

More details

Experience ultimate luxury and comfort in our Super Deluxe Double room. With 484 sqft of space, a queen size bed, and stunning garden and city views, this room offers a private bathroom with a bathtub, a minibar, a coffee machine, a flat-screen TV, and all the modern amenities you need for a memorable stay.

Royal Apartment in Hotel H15 Luxury Palace

Show 7 photos

Royal Apartment

1 Queen Size Bed

720 sqft

City view

Private Bathroom

Bathtub

Minibar

More details

Enjoy the luxurious Royal Apartment, a spacious 721 sqft apartment with a stunning city view. Indulge in the private bathroom with a bathtub, relax in the comfortable queen size bed, and take advantage of the featured amenities such as a minibar, coffee machine, and flat-screen TV. With air conditioning, hardwood floors, and free toiletries, this elegant apartment offers everything you need for a memorable stay.

Presidential Apartment in Hotel H15 Luxury Palace

Show 5 photos

Presidential Apartment

1 Queen Size Bed

775 sqft

Garden view

Private Bathroom

Balcony

Bathtub

More details

Experience luxury and comfort in our spacious Presidential Apartment, boasting a generous 775 sqft of elegant living space. Relax in our garden view balcony, indulge in the private bathroom's luxurious bathtub, and enjoy top-notch amenities like a minibar, coffee machine, and flat-screen TV.

Deluxe  in Hotel H15 Luxury Palace

Show 5 photos

Deluxe

1 Queen Size Bed

430 sqft

Garden view

City view

Private Bathroom

Minibar

+

More details

Indulge in a spacious and luxurious Deluxe Double room, boasting 431 sqft of elegance. Enjoy stunning views of the garden and city, along with modern amenities such as a private bathroom, minibar, and flat-screen TV.

Suite in Hotel H15 Luxury Palace

Show 4 photos

Suite

1 Queen Size Bed

1 Sofa Bed

515 sqft

Garden view

City view

Private Bathroom

Minibar

x8

+

x5

More details

Experience true luxury in our spacious Suite, boasting a stunning garden and city view. With its private bathroom, comfortable Queen size bed, and additional sofa bed, this suite can accommodate up to 3 adults and 1 child. Enjoy the convenience of a minibar, coffee machine, and flat-screen TV, as well as other amenities such as air conditioning, free toiletries, and a hairdryer. Your comfort and relaxation are our top priority in this elegantly designed suite.

Luxury Suite in Hotel H15 Luxury Palace

Show 10 photos

Luxury Suite

1 Sofa Bed

1 Queen Size Bed

805 sqft

Garden view

City view

Private Bathroom

Bathtub

x4

+

x3

More details

Superior in Hotel H15 Luxury Palace

Show 5 photos

Superior

1 Queen Size Bed

355 sqft

Garden view

City view

Private Bathroom

Minibar

+

More details

Double Room in Hotel H15 Luxury Palace

Show 4 photos

Standard Room

1 Queen Size Bed

280 sqft

Garden view

City view

Private Bathroom

Minibar

+

More details

Room

Show 4 photos

Superior, Single Use

More details

Room

Show 4 photos

Standard, Single Use

More details

Room

Show 4 photos

Deluxe, Single Use

More details

Room

Show 4 photos

Premium

+

More details

Guest reviews

9.5

1,912 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

James

10

May 2023

This was my second year to stay in these accommodations. From the moment I walked into the hotel, I was welcomed by Yana and David. The friendliness of the staff continued through my three days here. I needed a doctor - Yana arranged a doctor. I wanted to go to the theater - Aga worked to get me tickets. David, a porter who is an excellent tour guide, gave me a tour of the original items left from when the hotel was a palace. He really enjoys his job and coworkers. The WiFi was stable the entire stay. The spa amenities are clean and beautiful. The food in the bistro is original and creative.

I’m afraid the hotel is going to get so well known that I will have to book months in advance instead of days in advance.

🇬🇧

Steph

9.1

September 2023

The hotel itself is absolutely stunning and the staff are super friendly and helpful. We came for our first wedding anniversary and the hotel made our stay so special. Our room was absolutely stunning - we were in a room facing the road and it was so peaceful. The spa facilities are also fantastic and being able to enjoy them until 10pm is incredible as it meant we could maximise our stay in Krakow with sight seeing by day and then making the most of the spa in the evening and great way to unwind after walking all day. I also treated myself to a massage which was lovely.

Nothing!

🇬🇧

Antonina

10

June 2023

Absolutely amazing stay at the H15 Hotel! So luxurious yet modern and comfortable and has everything and more. Best hotel me and my husband stayed so far and we love to stay in a lovely place and this one exceeded all our expectations. The location is amazing, right in the old town and it’s so nice to just walk into a beautiful surrounding of Krakow. We well enjoyed amazing Spa facilities that included swimming pool, jacuzzi and 2 different steam rooms and it was so relaxing. Highly recommend H15 for anyone who loves to treat themselves to something amazing!

🇸🇪

Sofia

10

November 2021

The staff were very friendly, helpful, super efficient, and followed all COVID-related regulations. The rooms were very spacious, extremely clean and nicely decorated. Location was perfect, in the vicinity of Rynek Główny, with restaurants, cafes, bars and shops within short walking distance. The breakfast was exceptional. Will be returning in the future for sure.

🇬🇧

Johanna

8.2

June 2023

Our bedroom was large with an enormous marble-tiled bathroom including a free-standing bath and excellent walk-in shower. The staff were very attentive and helpful. The bed, duvet and pillows were incredibly comfortable. Top marks!! The location was amazing, with only a 5 minute stroll to the main square and a 2 minute walk to the best small museum ever, the Czartoryski Museum, housing 'Lady with an Ermine' by Leonardo da Vinci. The Spa has recently been upgraded and is absolutely top-notch with all the facilities one would expect at a superior hotel.

Although large, the room was darkly decorated and furnished which may suit some. The breakfast was beautifully laid out and there was a huge choice but a bit too fussy for my taste.

🇬🇧

Greg

9.1

January 2023

A stylish and very well designed hotel in a perfect location. We all loved it. Our rooms were great - spacious, comfortable and with ample supplies of everything you could possibly need. We were a group of four friends, so The Hours bistro and bar was perfect to meet up every night before venturing out into the Old Town. We also ate there on three nights - some very good food from an imaginative menu. And thanks especially to Irena and Agatha who looked after us so well. New Years Eve in the hotel’s own Artesse restaurant was excellent - again, a great menu from a very good chef and top class service, together with live music well chosen to match the elegance of the night. Breakfasts were very good as well - every morning was an unhurried pleasure. We didn’t use the pool or spa facilities, but our friends did and they had nothing but good things to say about them. Also, communications with the hotel were prompt and straightforward and the airport pick up they arranged was seamless. All of us said that we have to come back, which says it all really.

Nothing

🇪🇸

Joanna

10

March 2023

Staying at this hotel was indeed a pleasurable experience. The staff was friendly, attentive, and always eager to help. Their service orientation was exemplary, making our stay very comfortable and enjoyable. The breakfast served at the hotel was delicious and of excellent quality, and the staff was always on hand to attend to any requests. Our hotel room was on the ground floor with a beautiful view overlooking the inner patio. The decor was tasteful and elegant, adding to the luxurious experience. The room was also equipped with all the amenities one could ask for, making our stay even more comfortable. One of the best things about this hotel was its location. It was just a few minutes walk from the main square in the old town, which made exploring more convenient. The hotel was surrounded by a plethora of shops, restaurants, and cafes, giving us plenty of options to choose from. Overall, our stay at this 5-star hotel in Krakow was outstanding. The staff was friendly and attentive, the breakfast was delicious, the room was lovely, and the location was excellent. The tasteful European decor added to the luxurious experience. We recommend this hotel to anyone visiting Krakow.

🇬🇧

Alastair

10

February 2023

WOW! this hotel was perfect, the location was just a couple minutes walk from the main square, it was close to everything. If you wanted to visit something further away the staff were more than happy to book a taxi which was always very low cost and prompt. we booked breakfast at the hotel for the 3 nights we stayed and this was amazing, there was a chef ready to cook you whatever you chose from the menu provided (egg based invariably) - omelettes, scrambled, poached etc etc, apart from this there was a whole host of things to choose from, fresh salads and meats, biscuits, sweet dishes, cheeses, hams, just too much to mention - you won't go hungry as its food for all tastes and cultures. The room was spotless, the beds so comfortable and room although overlooking the street was quiet - the best nights sleeps we had in ages! Very warm rooms, underfloor heating in the larger than average bathroom meant we kept cosy all the time we were in the room. A couple of points, we could only get a couple of British channels on the tv, sky news was one, and the pool was too cold for us to go into - although we loved the sauna, steam room and jacuuzi. Everything really was perfect and we wouldn't stay anywhere else when we definitely return to Krakow. Fabulous experience, hotel and staff - nothing too much trouble, what more can I say!

just the couple of points, swimming pool needs to be warmer and it would be lovely to get some british channels on the tv for when you are unwinding.

🇬🇧

Nicola

10

July 2023

We had the most amazing 3 nights at Hotel H15 Palace, we stayed in the superior delux room, the decor is stunning, we loved all the artwork on the walls. Breakfast was delicious, an extensive range of options,all delicious. The staff were excellent. We ate in the Artesse restaurant and had the most incredible taster menu. Special mention to Dima, his service was the best we have received in any restaurant. The spa is a relaxing bonus at the end of the day. 100% recommend this hotel.

Nothing

🇮🇱

Moshe

10

September 2021

Very luxury well designed hotel. The rooms were very spacious, breakfast was excellent. Nice swimming pool and spa center, staff was very friendly and helpful (Especially matheus). Located In the middle of the old town. We really enjoyed our stay at the hotel.

Points of Interest Around Hotel H15 Luxury Palace

Attractions

Interactive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)

0.2mi

Juliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)

0.2mi

Adam Mickiewicz Monument (Pomnik Adama Mickiewicza)

0.2mi

Maly Rynek (Small Market Square)

0.2mi

Krakow Town Hall Tower (Wieza Ratuszowa w Krakowie)

0.3mi

Historical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)

0.8mi

Wawel Hill

0.8mi

Tempel Synagogue (Synagoga Tempel)

0.8mi

Plac Nowy

0.9mi

Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)

2.5mi

GOjump Krakow

3.3mi

Nowa Huta

5.7mi

Pieskowa Skala Castle (Zamek Pieskowa Skala)

10mi

Family Home of John Paul II

23.5mi

Wadowice

23.5mi

Restaurants

Bistro The Hours

Cuisines

  • International

Ambiances

  • Modern

Restauracja Artesse

Cuisines

  • European

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hotel H15 Luxury Palace

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Streaming service (like Netflix)

Steam room

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Stay rules - Hotel H15 Luxury Palace

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel H15 Luxury Palace

Is it possible to stay with my pet at Hotel H15 Luxury Palace?

Yes, you can stay with your pet at the Hotel H15 Luxury Palace. However, please note that there may be additional charges for bringing your pet along.

What are the check-in and check-out times at Hotel H15 Luxury Palace?

Rooms at Hotel H15 Luxury Palace become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.

Is there parking available at Hotel H15 Luxury Palace?

Yes, the Hotel H15 Luxury Palace does offer parking facilities at a nearby public location. The cost for parking is 120 zł per day and no reservation is required.

What's the nightly rate at Hotel H15 Luxury Palace?

Accommodation at Hotel H15 Luxury Palace starts as low as $326. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

Which room categories can I book at Hotel H15 Luxury Palace?

The Hotel H15 Luxury Palace offers a variety of room types including Superior, Luxury Suite, Suite, Double Room, Super Deluxe, Deluxe, Royal Apartment, and Presidential Apartment. These rooms range in size from 280 sqft to 807 sqft and accommodate 2 or 3 adults with 0 or 1 child. Smoking is not allowed in any of the rooms, and all rooms have a Queen size bed except for the Luxury Suite which also has a Sofa Bed.

What activities does Hotel H15 Luxury Palace offer?

Guests at Hotel H15 Luxury Palace can spend their time enjoying the leisure amenities provided. They can relax and rejuvenate with spa and wellness packages, which include full-body, hand, head, couples', foot, neck, and back massages. The spa facilities offer a steam room, hot tub/jacuzzi, sauna, and a spa lounge/relaxation area.

For those who prefer to stay active, the hotel offers a fitness center where guests can exercise. They can also explore the surroundings with bicycle rentals and enjoy bike tours, walking tours, and hiking.

When it comes to dining options, guests can enjoy a meal at Bistro The Hours, which offers a modern ambiance and international cuisine. Another option is Restauracja Artesse, which serves European cuisine.

Guests can also relax by the indoor swimming pool, which is available all year round and is exclusively for adults.

Is there a swimming pool at Hotel H15 Luxury Palace?

The hotel has one pool available. The pool is located indoors and is available throughout the year. It is restricted for adults only.

Is there an in-house restaurant at Hotel H15 Luxury Palace?

Yes, the Hotel H15 Luxury Palace has two on-site restaurants. The first is Bistro The Hours, which offers a modern ambiance and serves international cuisine. The second is Restauracja Artesse, which specializes in European cuisine.

Can I use my credit card at Hotel H15 Luxury Palace?

Yes, you can use your credit card at Hotel H15 Luxury Palace. Cash is not accepted, but they do accept Mastercard, Visa, and American Express as valid forms of payment.