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+1-833-728-20411,912 reviews
From
$326ul. Św. Jana 15, Kraków, 31-017, Poland
Reservations:
+1-833-728-20411,912 reviews
1/56
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Steam room
Welcome to Hotel H15 Luxury Palace, where luxury meets elegance in the heart of Kraków, Poland. This 5-star hotel is located just 0.3mi from the city center, making it the perfect base for exploring all that this historic city has to offer. With 1912 glowing reviews, you can trust that your stay at Hotel H15 will be nothing short of exceptional.
Starting from just $326, this hotel offers a range of amenities to ensure a comfortable and enjoyable stay. Take a dip in the indoor swimming pool or relax in the hot tub and sauna. Stay connected with free Wifi throughout the hotel, and indulge in a spa treatment or wellness package for the ultimate relaxation.
The hotel also offers a range of services including a 24-hour front desk, room service, and a restaurant serving delicious meals. The soundproof rooms are elegantly furnished and feature modern amenities such as a flat-screen TV, minibar, and private bathroom. Enjoy stunning views of the city or garden from your balcony, and rest easy knowing that the hotel is fully accessible for wheelchair users.
With its prime location, luxurious amenities, and rave reviews, Hotel H15 Luxury Palace is the perfect choice for a traveler seeking a memorable and indulgent stay in Kraków. Book your stay today and experience the pinnacle of luxury hospitality.
When it comes to dining options, Hotel H15 Luxury Palace has something for everyone. Bistro The Hours, a modern ambiance restaurant, offers a wide variety of international dishes that are sure to tantalize your taste buds. For those craving European cuisine, Restauracja Artesse is the ideal spot to indulge in delicious meals prepared with the finest ingredients. Whether you're looking for a casual meal or a fine dining experience, Hotel H15 has you covered.
In terms of payment options, please note that cash is not accepted at Hotel H15. However, you can conveniently settle your bill using Mastercard, Visa, or American Express. This ensures a hassle-free payment process, so you can focus on enjoying your stay without any worries.
Now, let's dive into the incredible room selection at Hotel H15 Luxury Palace. Whether you're traveling solo or with a companion, there's a perfect room for you. The Superior double room offers a spacious and elegant setting with a comfortable queen-size bed. If you're looking for something even more luxurious, the Luxury Suite is the ideal choice, featuring a generous 807 square feet of space, a queen-size bed, and a sofa bed to accommodate up to three adults and one child.
For those seeking a bit more space and sophistication, the Suite offers a tastefully decorated suite with a queen-size bed and a sofa bed, perfect for three adults and one child. The hotel also offers the cozy Double Room, Super Deluxe, Deluxe, Royal Apartment, and Presidential Apartment options, all tailored to provide you with utmost comfort and relaxation during your stay.
With its wide array of amenities, excellent dining options, and luxurious room choices, Hotel H15 Luxury Palace is the perfect destination for an unforgettable and indulgent stay in Kraków. Don't miss out on this extraordinary hotel experience - book your stay now and get ready to be pampered in the lap of luxury.
Closest airports
John Paul II International Airport Kraków–Balice
6.6miKatowice International Airport
47.4miSpa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Steam room
Sauna
Air conditioning
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Show 9 photos
Super Deluxe
1 Queen Size Bed
485 sqft
Garden view
City view
Private Bathroom
Bathtub
More details
Experience ultimate luxury and comfort in our Super Deluxe Double room. With 484 sqft of space, a queen size bed, and stunning garden and city views, this room offers a private bathroom with a bathtub, a minibar, a coffee machine, a flat-screen TV, and all the modern amenities you need for a memorable stay.
Show 7 photos
Royal Apartment
1 Queen Size Bed
720 sqft
City view
Private Bathroom
Bathtub
Minibar
More details
Enjoy the luxurious Royal Apartment, a spacious 721 sqft apartment with a stunning city view. Indulge in the private bathroom with a bathtub, relax in the comfortable queen size bed, and take advantage of the featured amenities such as a minibar, coffee machine, and flat-screen TV. With air conditioning, hardwood floors, and free toiletries, this elegant apartment offers everything you need for a memorable stay.
Show 5 photos
Presidential Apartment
1 Queen Size Bed
775 sqft
Garden view
Private Bathroom
Balcony
Bathtub
More details
Experience luxury and comfort in our spacious Presidential Apartment, boasting a generous 775 sqft of elegant living space. Relax in our garden view balcony, indulge in the private bathroom's luxurious bathtub, and enjoy top-notch amenities like a minibar, coffee machine, and flat-screen TV.
Show 5 photos
Deluxe
1 Queen Size Bed
430 sqft
Garden view
City view
Private Bathroom
Minibar
+
More details
Indulge in a spacious and luxurious Deluxe Double room, boasting 431 sqft of elegance. Enjoy stunning views of the garden and city, along with modern amenities such as a private bathroom, minibar, and flat-screen TV.
Show 4 photos
Suite
1 Queen Size Bed
1 Sofa Bed
515 sqft
Garden view
City view
Private Bathroom
Minibar
x8
+
x5
More details
Experience true luxury in our spacious Suite, boasting a stunning garden and city view. With its private bathroom, comfortable Queen size bed, and additional sofa bed, this suite can accommodate up to 3 adults and 1 child. Enjoy the convenience of a minibar, coffee machine, and flat-screen TV, as well as other amenities such as air conditioning, free toiletries, and a hairdryer. Your comfort and relaxation are our top priority in this elegantly designed suite.
Show 10 photos
Luxury Suite
1 Sofa Bed
1 Queen Size Bed
805 sqft
Garden view
City view
Private Bathroom
Bathtub
x4
+
x3
More details
Show 5 photos
Superior
1 Queen Size Bed
355 sqft
Garden view
City view
Private Bathroom
Minibar
+
More details
Show 4 photos
Standard Room
1 Queen Size Bed
280 sqft
Garden view
City view
Private Bathroom
Minibar
+
More details
Show 4 photos
Superior, Single Use
More details
Show 4 photos
Standard, Single Use
More details
Show 4 photos
Deluxe, Single Use
More details
Show 4 photos
Premium
+
More details
9.5
1,912 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
James
10
May 2023
This was my second year to stay in these accommodations. From the moment I walked into the hotel, I was welcomed by Yana and David. The friendliness of the staff continued through my three days here. I needed a doctor - Yana arranged a doctor. I wanted to go to the theater - Aga worked to get me tickets. David, a porter who is an excellent tour guide, gave me a tour of the original items left from when the hotel was a palace. He really enjoys his job and coworkers. The WiFi was stable the entire stay. The spa amenities are clean and beautiful. The food in the bistro is original and creative.
I’m afraid the hotel is going to get so well known that I will have to book months in advance instead of days in advance.
🇬🇧
Steph
9.1
September 2023
The hotel itself is absolutely stunning and the staff are super friendly and helpful. We came for our first wedding anniversary and the hotel made our stay so special. Our room was absolutely stunning - we were in a room facing the road and it was so peaceful. The spa facilities are also fantastic and being able to enjoy them until 10pm is incredible as it meant we could maximise our stay in Krakow with sight seeing by day and then making the most of the spa in the evening and great way to unwind after walking all day. I also treated myself to a massage which was lovely.
Nothing!
🇬🇧
Antonina
10
June 2023
Absolutely amazing stay at the H15 Hotel! So luxurious yet modern and comfortable and has everything and more. Best hotel me and my husband stayed so far and we love to stay in a lovely place and this one exceeded all our expectations. The location is amazing, right in the old town and it’s so nice to just walk into a beautiful surrounding of Krakow. We well enjoyed amazing Spa facilities that included swimming pool, jacuzzi and 2 different steam rooms and it was so relaxing. Highly recommend H15 for anyone who loves to treat themselves to something amazing!
🇸🇪
Sofia
10
November 2021
The staff were very friendly, helpful, super efficient, and followed all COVID-related regulations. The rooms were very spacious, extremely clean and nicely decorated. Location was perfect, in the vicinity of Rynek Główny, with restaurants, cafes, bars and shops within short walking distance. The breakfast was exceptional. Will be returning in the future for sure.
🇬🇧
Johanna
8.2
June 2023
Our bedroom was large with an enormous marble-tiled bathroom including a free-standing bath and excellent walk-in shower. The staff were very attentive and helpful. The bed, duvet and pillows were incredibly comfortable. Top marks!! The location was amazing, with only a 5 minute stroll to the main square and a 2 minute walk to the best small museum ever, the Czartoryski Museum, housing 'Lady with an Ermine' by Leonardo da Vinci. The Spa has recently been upgraded and is absolutely top-notch with all the facilities one would expect at a superior hotel.
Although large, the room was darkly decorated and furnished which may suit some. The breakfast was beautifully laid out and there was a huge choice but a bit too fussy for my taste.
🇬🇧
Greg
9.1
January 2023
A stylish and very well designed hotel in a perfect location. We all loved it. Our rooms were great - spacious, comfortable and with ample supplies of everything you could possibly need. We were a group of four friends, so The Hours bistro and bar was perfect to meet up every night before venturing out into the Old Town. We also ate there on three nights - some very good food from an imaginative menu. And thanks especially to Irena and Agatha who looked after us so well. New Years Eve in the hotel’s own Artesse restaurant was excellent - again, a great menu from a very good chef and top class service, together with live music well chosen to match the elegance of the night. Breakfasts were very good as well - every morning was an unhurried pleasure. We didn’t use the pool or spa facilities, but our friends did and they had nothing but good things to say about them. Also, communications with the hotel were prompt and straightforward and the airport pick up they arranged was seamless. All of us said that we have to come back, which says it all really.
Nothing
🇪🇸
Joanna
10
March 2023
Staying at this hotel was indeed a pleasurable experience. The staff was friendly, attentive, and always eager to help. Their service orientation was exemplary, making our stay very comfortable and enjoyable. The breakfast served at the hotel was delicious and of excellent quality, and the staff was always on hand to attend to any requests. Our hotel room was on the ground floor with a beautiful view overlooking the inner patio. The decor was tasteful and elegant, adding to the luxurious experience. The room was also equipped with all the amenities one could ask for, making our stay even more comfortable. One of the best things about this hotel was its location. It was just a few minutes walk from the main square in the old town, which made exploring more convenient. The hotel was surrounded by a plethora of shops, restaurants, and cafes, giving us plenty of options to choose from. Overall, our stay at this 5-star hotel in Krakow was outstanding. The staff was friendly and attentive, the breakfast was delicious, the room was lovely, and the location was excellent. The tasteful European decor added to the luxurious experience. We recommend this hotel to anyone visiting Krakow.
🇬🇧
Alastair
10
February 2023
WOW! this hotel was perfect, the location was just a couple minutes walk from the main square, it was close to everything. If you wanted to visit something further away the staff were more than happy to book a taxi which was always very low cost and prompt. we booked breakfast at the hotel for the 3 nights we stayed and this was amazing, there was a chef ready to cook you whatever you chose from the menu provided (egg based invariably) - omelettes, scrambled, poached etc etc, apart from this there was a whole host of things to choose from, fresh salads and meats, biscuits, sweet dishes, cheeses, hams, just too much to mention - you won't go hungry as its food for all tastes and cultures. The room was spotless, the beds so comfortable and room although overlooking the street was quiet - the best nights sleeps we had in ages! Very warm rooms, underfloor heating in the larger than average bathroom meant we kept cosy all the time we were in the room. A couple of points, we could only get a couple of British channels on the tv, sky news was one, and the pool was too cold for us to go into - although we loved the sauna, steam room and jacuuzi. Everything really was perfect and we wouldn't stay anywhere else when we definitely return to Krakow. Fabulous experience, hotel and staff - nothing too much trouble, what more can I say!
just the couple of points, swimming pool needs to be warmer and it would be lovely to get some british channels on the tv for when you are unwinding.
🇬🇧
Nicola
10
July 2023
We had the most amazing 3 nights at Hotel H15 Palace, we stayed in the superior delux room, the decor is stunning, we loved all the artwork on the walls. Breakfast was delicious, an extensive range of options,all delicious. The staff were excellent. We ate in the Artesse restaurant and had the most incredible taster menu. Special mention to Dima, his service was the best we have received in any restaurant. The spa is a relaxing bonus at the end of the day. 100% recommend this hotel.
Nothing
🇮🇱
Moshe
10
September 2021
Very luxury well designed hotel. The rooms were very spacious, breakfast was excellent. Nice swimming pool and spa center, staff was very friendly and helpful (Especially matheus). Located In the middle of the old town. We really enjoyed our stay at the hotel.
Attractions
Interactive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
0.2miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
0.2miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
0.2miMaly Rynek (Small Market Square)
0.2miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
0.3miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
0.8miWawel Hill
0.8miTempel Synagogue (Synagoga Tempel)
0.8miPlac Nowy
0.9miDivine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
2.5miGOjump Krakow
3.3miNowa Huta
5.7miPieskowa Skala Castle (Zamek Pieskowa Skala)
10miFamily Home of John Paul II
23.5miWadowice
23.5miAttractions
Interactive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
0.2miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
0.2miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
0.2miMaly Rynek (Small Market Square)
0.2miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
0.3miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
0.8miWawel Hill
0.8miTempel Synagogue (Synagoga Tempel)
0.8miPlac Nowy
0.9miDivine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
2.5miGOjump Krakow
3.3miNowa Huta
5.7miPieskowa Skala Castle (Zamek Pieskowa Skala)
10miFamily Home of John Paul II
23.5miWadowice
23.5miAirports
John Paul II International Airport Kraków–Balice
6.6miKatowice International Airport
47.4miBistro The Hours
Cuisines
Ambiances
Restauracja Artesse
Cuisines
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Streaming service (like Netflix)
Steam room
Sauna
Air conditioning
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Accessibility
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Bike tours
Hiking
Temporary art galleries
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Living Area
Desk
Dining area
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Massage
Neck massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available at a location nearby (reservation is not needed) and costs PLN 120 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Extra bed upon request
$35 per person per day
The price in PLN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
Is it possible to stay with my pet at Hotel H15 Luxury Palace?
Yes, you can stay with your pet at the Hotel H15 Luxury Palace. However, please note that there may be additional charges for bringing your pet along.
What are the check-in and check-out times at Hotel H15 Luxury Palace?
Rooms at Hotel H15 Luxury Palace become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Is there parking available at Hotel H15 Luxury Palace?
Yes, the Hotel H15 Luxury Palace does offer parking facilities at a nearby public location. The cost for parking is 120 zł per day and no reservation is required.
What's the nightly rate at Hotel H15 Luxury Palace?
Accommodation at Hotel H15 Luxury Palace starts as low as $326. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
Which room categories can I book at Hotel H15 Luxury Palace?
The Hotel H15 Luxury Palace offers a variety of room types including Superior, Luxury Suite, Suite, Double Room, Super Deluxe, Deluxe, Royal Apartment, and Presidential Apartment. These rooms range in size from 280 sqft to 807 sqft and accommodate 2 or 3 adults with 0 or 1 child. Smoking is not allowed in any of the rooms, and all rooms have a Queen size bed except for the Luxury Suite which also has a Sofa Bed.
What activities does Hotel H15 Luxury Palace offer?
Guests at Hotel H15 Luxury Palace can spend their time enjoying the leisure amenities provided. They can relax and rejuvenate with spa and wellness packages, which include full-body, hand, head, couples', foot, neck, and back massages. The spa facilities offer a steam room, hot tub/jacuzzi, sauna, and a spa lounge/relaxation area.
For those who prefer to stay active, the hotel offers a fitness center where guests can exercise. They can also explore the surroundings with bicycle rentals and enjoy bike tours, walking tours, and hiking.
When it comes to dining options, guests can enjoy a meal at Bistro The Hours, which offers a modern ambiance and international cuisine. Another option is Restauracja Artesse, which serves European cuisine.
Guests can also relax by the indoor swimming pool, which is available all year round and is exclusively for adults.
Is there a swimming pool at Hotel H15 Luxury Palace?
The hotel has one pool available. The pool is located indoors and is available throughout the year. It is restricted for adults only.
Is there an in-house restaurant at Hotel H15 Luxury Palace?
Yes, the Hotel H15 Luxury Palace has two on-site restaurants. The first is Bistro The Hours, which offers a modern ambiance and serves international cuisine. The second is Restauracja Artesse, which specializes in European cuisine.
Can I use my credit card at Hotel H15 Luxury Palace?
Yes, you can use your credit card at Hotel H15 Luxury Palace. Cash is not accepted, but they do accept Mastercard, Visa, and American Express as valid forms of payment.
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