The room was a nice size for 2 people, very clean and comfortable. It was always warm and cosy even with snow fall outside. We were allowed to check in early which was great as we arrived at 9.30am and spent a few hours walking around with our bags.

My only criticism all be it small, there was tea, coffee, and sugar, but the coffee in the cannister was filter coffee, so I couldn't use it with only a kettle. We would have preferred normal size pillows we had one smaller sized pillow and a scatter style cushion, which doubled as a 2nd pillow. Overall, we were still very happy with the stay and would not hesitate to stay again.

Fantastic location, within a 3 minute walk to Kraków Grzegórzki train station and less than 10 minute walk to the Old Town Square. There are several shops nearby (one is 4 or 5 doors up the street). There is also a huge shopping/food complex within a 15 minute walk towards the river Vistula. Fantastic heating (it was in the minus degrees when I visited) and a brilliant shower. The room was huge and had all the facilities you would need. The breakfast was superb.

There can be quite a lot of noise coming from the bar during late hours/cleanup. Also, I did find some rubbish in the room from the previous people. Also, the door card/key was funny and sometimes required 3 or 4 attempts to open the door. But these are not enough to turn me off the place as it was a great stay.

Staff friendly,very good location easy access to tram or train plenty of places to eat nearby and convenience stores a few yards away . Accommodation decor was outdated however it was clean , with free coffee and hairdryer there was even the use of a washing machine .

The only thing l didn't like was the bed, it's not comfortable, especially the single bed. It was hard has a park bench, and not even a child would find that comfortable . The pillows are very flat so if you have neck pain, it's not ideal , tbf the double bed is ok if you had better pillows

Location was convenient, close to Old town and tram stop. Despite overlooking Josefa Dietla Street, it was very quiet. The street noise could not be heard unless it was a siren. Poli Pub, which is where the reception was, was a nice place to relax and get a bite to eat or something to drink.

Sign posted said towels replacement and room cleaning would happen every 4 days. I had to request clean towels on the 5th day, and the room was never cleaned the entire 6 days we were there. Having an elevator was important as we both have mobility issues. We did not know at first that you could go down the stairs and catch the elevator there. Otherwise, you must climb a much larger set of stairs to catch the elevator on the first floor, rather than floor "0." It was very difficult to climb, let alone do so with our suitcases. This info should be made known at check in and when describing the accommodation.

The apartment was very clean and sufficient for my three day stay. My friend and I had separate apartments and we were both happy with the accommodation, my apartment being 103 and my friend was on the fourth floor. I felt secure once in the apartment, which was great. All in all a good stay. Breakfast was good, with a varied buffet, whichvwas laid out in the Poli bar just along from the Happy Tower entrance. The Poli bar was very good for a late evening drink before bed. The staff were friendly, especially Peter who is a very charming young man with a winning smile and a silver tongue. Lol. 😊 An asset to the Poli Bar. Happy Tower is in an excellent location for Kraków's Central Square (approximately a 10 minute walk). We would definitely return.

The entry door was a bit hit and miss to open with the key fob, luckily somebody was exiting when we were having problems and therefore we were able to get in. Maybe display clearer signage on how to activate the door. There was no safe in the apartment so valuables had to be taken with us when we left our apartments.

The location is great. It's a short walk to the Jewish quarter and a 20-minute walk to the old town. It's easy to catch a tram to the Galeria from only about 200 meters from the hotel. The breakfast is very good with a nice variety. Our room was very quiet. We were able to check in early - bonus! The Poli Bar had a nice selection of craft beers.

We were lacking a coffee maker in our room. We had ground coffee, but no coffee maker. Even though this property is advertised as an apartment, it really can't be considered an apartment (in my opinion) because there is no sink other than the bathroom sink in which to wash dishes. We also had no plates. The bed was rather hard. Despite my criticisms, I would stay here again.

The location is really close to the Old Town and all the sights. It was really good value. The breakfast was great! Pretty well equipped, and they even paid attention to details, e.g. we could easily make ourselves coffee with the coffee machine, because they had ground coffee and sugar in boxes. They also had tea and a water boiler. We had a problem: we found that the shower head was broken off, so we told the staff, and next day it was replaced with a new one - big thumbs up! :)

The bed could have been more comfortable, there was a lump in the middle. And a small thing: there was no kitchen towel cloth, only paper, and no selective waste collection, which is not very environmentally friendly.

The breakfast was good with a variety of things someone could try. The flip side was that it was only served from 8.00 am onwards, and therefore, if someone needed to leave quite early, having breakfast was out the window. The staff were very friendly and welcoming. I really appreciated the fact there was coffee available in the room so I could at least make coffee the day I had to leave before 8.00 am and breakfast wasn't an option for me.

The bed wasn't comfortable enough for my liking, and I ended up getting a backache after two nights. Maybe it happened because the mattress was too soft.

The location is perfect. There is an elevator, BUT starting from the second floor. The first floor is a steep staircase until you can use the elevator. Breakfast is monotonous and simple, but tasty and cheap. The room is clean, large refrigerator.I would be happy to return to this hotel again, but under certain circumstances

Certain circumstances include arriving in Krakow in the afternoon, because the reception to get the key is a restaurant on the ground floor that is closed until 13.00 and there is even nowhere to leave luggage and go for a walk or eat

I stayed in these apartments and was generally satisfied. Overall, these are good apartments with excellent service and a convenient location. With a few improvements, they could become even better for guests! 1. Great location — everything you need is nearby, and the place is easy to find. 2. Friendly and helpful staff: they extended my stay for three more nights without any issues and were very polite. 3. Quiet and peaceful, perfect for relaxing. 4. The apartment had all the essentials: a kettle, tea, sugar, and a fridge. 5. 24/7 secure parking for cars is available. 6. Convenient self-checkout with no delays.

1. There’s a staircase at the entrance, so if you have heavy luggage, you’ll have to carry it yourself. 2. While the apartment was generally clean, especially the shower, there were stains on the sofas that could use a deep cleaning. 3. The room could use some light renovations, like repainting the walls to refresh the space. 4. The shower door wasn’t sealed properly, causing water to spread across the bathroom floor. 5. The heating system was a bit odd, making it hard to adjust to a comfortable temperature.