What went well? Everything. The hotel hosted my daughters wedding party. We stayed a few days before and after. There is absolutely nothing they could have done better. Food-Excellent. Breakfast-Excellent. Staff-Excellent and so accommodating. The catering staff knocked it out of the park. Facilities-Excellent. Spa-Excellent. I am difficult to please and this property has made me a life-long customer. Thank you! If I have to find one thing to improve on... Maybe a couple more flavors of lody :)

Leaving

We liked the riverside location with a lovely view from our room. The restaurant is excellent and our waiter Michael was a delight. The outdoor terrace was lush with nice view and great ambiance. I had Caesar Salad which was the best I’ve ever seen. Fresh with warm chicken. …and all of this at 9:30 at night. The rooms were cozy and quiet. Great shower. Now I feel like I’m OTT but we’ll be back!!!

I didn’t like leaving after only one night. We’ll be back..!!!

First we got a room facing the street but it was too loud, especially when a tram passes. Fortunately, the receptionist offered us a quieter room on the other side of the building. The wellness area is very good with heated seats and dry sauna.

There wasn't too much choice for breakfast. Always the same set of warm dishes. I'd expect more of a 5-star hotel. The room we got was quiet (facing the river, but no view) and comfortable, but the shower was a bit small and old.

This place was literally perfect. Everything from the colours and design, to the staff, to the breakfast, their humble patience and the love we felt. The food was great too and the location was wonderful. Breakfast on the balcony facing the river was a beautiful bonus and I look forward very much to visit again.

It was perfect, there is not much that they can improve on other than to do more of what they are already doing! Thank you

This hotel was set overlooking the river with a lovely view, the room was spacious, modern and comfortable especially the bed. Staff could not do enough for us and were so pleasant and helpful. The food was absolutely amazing and could not fault it. Would highly recommend and would definitely go back again.

Stayed 3 nights had 2 rooms. Hotel proved to be above expectations. Breakfast was of course influenced by covid era parameters as there were very few guests but it was still really very nice. Staff was friendly and helpful. Room was spacious and river view is amasing. Easy low cost transport to old town by tram.

Shower facility could be better at least to one of our rooms as there was no shower cabin to confine water spray.

Nice location, take a room with river view and balcony, big, comfortable rooms. Walking to the city center takes about 20 - 30 minutes along the river, very quiet location for rooms facing the river.

breakfast was a bit limited for this type of hotel.

Lovely boutique style hotel. right on the river front with a short walk to the city centre. Food was lovely and spa on site. Overall a lovely stay. nice balcony in the restaurant overlooking the river.

Not a lot really. rooms could probably do with a refresh but were clean and comfortable.

Superb breakfast. Stunning view of the river. Super quiet location not too far from the city. Nice to go for morning walks along the river.

Small thing, but the music at breakfast could be some soft instrumental music. It shifted from Abba, to New Pop, to Some french songs and was in general all over the place. Plus loud and interfering

Everything was great. Nice views of the river. Good SPA.

In a 5 star hotel you shouldnt be denied to have a drink even if its 1 in the morning. The main bar was closed and the night receptionist was really rude ! I even talked to other guests and they found her rude as well :(