Fantastic place to stay right in the heart of the main square. We only had a smaller room but it was absolutely fantastic for two people. We also arrived during a massive snowstorm- apparently the worse in the area for several years. The staff at the hotel were constantly in touch via messaging to make sure we were ok and were waiting for us, when we arrived in the early hours and around 5 hours late. They had also ramped up the heating in the room to make sure it was welcoming for us! When I return to Krakow, this hotel will Be my number one choice. Highly recommended.

Convenience, cleanliness.

N/A

This is the best apartment I have ever stayed in. I booked 2 months in advance and was able to message the staff and get a speedy response with any questions I had prior to checking in. On arrival our room was upgraded. The apartment was huge and had a beautiful view of the main square. The staff were always so happy to help. They helped us with anything we asked and they even let us borrow European plug adaptors because we forgot to bring some with us. Genuinely one of the best stays away I have ever had. Thank you!

I absolutely loved everything about this accommodation. The 24-hour receptionist service was fantastic, and Miss Magda was incredibly friendly, helpful, and kind. She went above and beyond to fulfill our special requests with great accuracy. The lift provided was perfect for accommodating elderly guests. Our rooms/units was clean, spacious (other family members) and had a beautiful view (mine). The location was also ideal. Miss Magda truly represents the best qualities of this place and is a great role model for the service. I felt right at home here. I will definitely return (with God willing)!

Nope! NIL!

Everything was excellent about this place staff where first class the cleanliness was first class the room first class apart from some noise of doors slamming but tht wasn't very often so not complaining 😀 bed could have been more comfortable but we all love our own bed so again no complaints 😀 only little complaint was the TV had very little or at all English channels even though they said there was a few but I couldn't find them 🤦‍♂️ Ibut fir all the time spent in the room it wasn't an issue. Honestly if your booking a trip away this is the place u want I got it in the winter season but I'd say peek season it would b like gold dust so if you have the chance snap it up. Next time I'm away this will be my number 1 go to everything is right there its in the main square scenery and restaurants at your finger tips 11☆ out if 10 from me

I explained all in the above saves me writing it twice but very little or at all complaints highly recommended.

Such a lovely comfortable bed with the biggest pillows. Spotlessly clean The receptionists were very welcoming and friendly. Nice size room, kitchen area and nice shower. Nice to have tea and coffee in the room and the free water in the fridge was a nice touch. Location is right in the main square and it is only a 20 minute walk from the station Perfect stay. I would stay here again. Only one downside, my room was opposite the elevator and it was active from 04:30 one morning. Not the hotels fault but I wouldnt want to stay in a room so close to the elevator again.

Quite spacious apartment, very clean, properly equipped. Location couldn't be better, right over the main square, but at the same time totally quiet as windows look out at an enclosed yard. AC in both bedrooms and in the living room. There are windows in the ceiling that have electronic roller blinds to provide shade if needed.

The AC system consists of 3 separate machines, each in every bedroom and one in the living room, but for whatever reason they only provide one remote. So if anybody wants to adjust their temperature you have to run up and down the stairs, as one of the bedroom is on the upper floor. I don't understand how would that be a problem to provide 2 more remote controls... Also, the beds were quite comfortable, although one side of the mattress in the upper bedroom was too soft and sunken, obviously people must be using that side more often. In my opinion it is time to replace that mattress.

Location and vibe

This small apartments are located in the heart of Kraków’s old town, everything you need is a few steps away, restaurants, a lively karaoke bar, grocery store, museums and super convenient for tour pickup locations. The 24 hr front desk staff were super helpful, we had issues with a salt mine tour company and the front desk staff help us to clarify everything in Polish and worked out the issues for us. Totally recommended and will definitely book it again.

Location right on the Old Town Square. Room was perfect. Staff was awesome. Room was also quiet despite the location in Rynek Glowney.

The only potential drawback is that cars are not allowed to go there. Someone with serious mobility issues would have to get there from a side street -- wherever a driver could drop them off. It might be a problem in that scenario. It was not for me.