The young man at the front desk, Diogo, was the highlight of this hostel for me. He was very kind, very thoughtful. Brought me a fan and was willing to help with anything I needed. The other staff were nice enough, but they were all very busy as this is a bustling café open to the public, and they had a lot of work to do just keeping the food going out to customers. I was surprised that my room was on the fifth floor (I think?) with a LOT of steps. I'm a 66 year old, solo, female traveler with 'iffy' knees. I was also surprised that my room (private room) was kind of attic-like in that the walls sloped down, felt a little tight, and there was no air con. None of these things were huge issues, the bed was awesome, the room and all the facilities were spotless, I was very comfortable, just a few small surprises when I first arrived. The garden was lovely, the restaurant was comfy, food was great. Fabulous location!

I liked everything, other than a few surprises (ie: no aircon in my room) this hostel was fabulous!

- every single staff member just so kind and welcoming without being at all intrusive - gorgeous airy dorms - there was a street-facing balcony and private bathroom in mine - big shady garden cafe with a lovely menu including great vegan and vegetarian options and AMAZING in-house lemonade - best music choices I've heard in a long time - The Cure, Beatles, Patti Smith etc - playing softly all day - *really* good free wifi - Metro stop and launderette at the doorstep I'm autistic and never felt the need to say that because the atmosphere was always so inclusive and gentle. My short stay felt like a retreat 😊

Nothing.

Pod dorm room is perfect. Excellent facilities. Cleaned every day, THANK YOU Tanya and Angelica, the very nice and friendly cleaners. Sorry can't remember my other Argentinian cleaner's name. Great central location, close to Metro and town centre. etc. Supernova is just amazing, a little gem in the heart of Porto. Such cool staff and people staying there. Big thanks to Manuel, Sam, Issam and Mario for welcoming me once again to their great hostel. Thanks to other staff who's names I don't know :-) Always willing to help, staff always kind, professional, friendly. Supernova family !!

Cannot fault anything. Didn't like having to leave ;-)

Excellent location. You will be 10 minutes walk to Aliados, 5 minutes from a metro station, buses are literally 2 minutes away. Staff is extremely polite, everyone was friendly and professional. They have a nice cafe downstairs and the rooms are upstairs. Room was spacious, mattress was comfortable. Everything was very clean, the room and the common areas. The cafe has nice products, the croissants and the brownie were very good. The whole hostel/cafe is very well decorated and family oriented. While booking I made a request for having a bed in the lower part and they were kind to provide it. Wifi was very good. It's definitely a great place to stay while visiting Porto. I am definitely going to stay with them again in my next visit.

The pillow could be better. The cafe is very nice as mentioned before but products are overpriced compared with a regular cafe in the streets. If you are a family or traveling on a budget have your snacks somewhere else. I missed some individual light in my bed. Overall these are nice to have improvements, nothing that would impact your stay.

It was my first time traveling out of my country & first timer staying at this hostel. I enjoyed the staff! They were warm, friendly, professional & if I needed help they made a way to support me. I was so grateful of the staff, as they made me feel comfortable & at home! The location was perfect as you can walk in any direction into town. Also, the pastries & espresso were delicious! Mahalo Nui Loa-Thank you very much! Hawaii!

very cool space theme, from the cafe til the room. the cafe has beautiful design, and decent food. the staffs are very nice.

since its on the upper part of a cafe, the front door will be locked at night, so less freedom for guests to go in and out late night, but you can still knock and a staff will open it for you. it also has no elevator, so you have to carry your luggage to your room on the stairs. the bathroom is not big, as it only fits 1 person at a time.

The rooms are spacious. Very clean. White bed linen, towels. The pillows and mattresses are very comfortable. Check-in/check-out is fast. Our rooms were on the top floors and were very quiet. We slept well. The cafe on the ground floor is very convenient, and also very tasty) Very polite and friendly staff. They helped us the entire time. We have never met more sincere and kind people! Very high recommendations. We will definitely be back!

Great location, beds fitted with curtains for privacy and sockets for charging electronic equipments. 24h reception facility that's a great plus for travellers. My room had a balcony and a toilet. Everything was very clean. The hangout area is also very pretty.

My stay at supernova was great value and very comfortable. It had been a few years since I'd stayed alone in a hostel and it has reminded me why I enjoy this type of travel! The cafe area is great for socialising or having a drink outside of your room but there is also good privacy with the curtains over the ends of the bed. Staff super welcoming and helpful. My room had a little balcony and the shower and toilet were very spacious. The room was very clean and the location is great with a metro stop around the corner but easy to walk to all the sights as well as cool shops and restaurants close by.

Slight smell of fried oil in my room/bed. This might have been because of previous guests eating in the room, or maybe smells coming upwards from the cafe. A minor issue.

Super cool, well located and highly functional. I stayed in a cube which was nice and cosy (a bit loud but to be expected in any dorm). The configuration is so that you still have a lot of privacy and your own cocoon. The staff was so helpful. They have 24h reception and they store your luggage for you in a locked room while you sightsee. So convenient!

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