The room was as advertised, large and clean. All staff members in the hotel were friendly, courteous and generally just nice folks and this was a busy weekend.

This is more about facilities, there was not a breakfast restaurant option on the Harveys side. Also although all staff were great at least one restaurant cited under-staffing for slow turn around times on table seating and truly there were not many staff available. This included in the house bar areas as well, one bar tender for a full bar with casino card games and drink orders on a Holiday weekend, so there was a line of guests waiting for drinks, consistently.

Nice property and best location for a 1 night stay and play. The room was nice.

Felt like we got the "bait and switch". When checking in, they said our room wasn't ready and offered an upgrade, for a fee! But it was on a top floor with a great view. Be aware of double dipping on the resort fees when booking on .com and then making any change to your room on site. I brought that up to them at checkout and they refunded the additional resort fee. The hotel and the room were both quite nice, but our room stayed quite warm overnight despite adjusting the thermostat. Good stay and would stay again.

Luxury queen room very clean and spacious. Very affordable compared to other housing options especially for weekdays. Fun casino, walkway to Harrahs in 5 mins underground. If you sign up for Caesar rewards you’re automatically a gold member and get parking for $17 instead of $20. Hot tubs in both facilities not working but there is steam room and sauna for free access in gym! I actually really enjoyed my stay.

Nothing really.

room was awesome and the bar and bartender by the self parking door was FANTASTIC

casino is old and confusing. too many mirrors and separated areas. slots were sucking us dry and not even a touch of winning. We ended up going to Harrahs our second day. there was no type of cafe. only a sports bar and grill and very expensive restaurants

The room was nice and big great view of the lake.

I would’ve given this an excellent and a five stars except there was no room service and there was no coffee shop open at night. We were there Monday, Tuesday and Wednesday and the steakhouse was closed Tuesday and Wednesday. I still enjoyed our stay very much. We went to the steakhouse over at Harrah’s.

Hotel is in a fantastic location right in the centre of the town. The casino underneath is such an added bonus and there is an underground tunnel that connects you to the casino next door! Bathroom was very spacious and the outdoor pool was fantastic.

The room was quite small considering it was for four people, there was two plugs available which is not enough for that many people. The hot tub was broken when we were there.

We upgraded to a view room on the 18th floor. Spectacular! Had a view of the lake, mountains, and the strip. Saw weather passing through, and things all lit up at night. There is a table and chairs to sit in the window area and soak it all in. Loved it! The room was huge with comfy beds and pillows. Really nice shower and spacious bathroom. Great stay.

Only Starbucks was available for breakfast in the casino.

Room was with a view as advertised, very clean and quiet. The bathroom was very nice and modern and as mentioned it was very clean.

There was an additional tax charge that was not covered in the original reservation and should be either included in the total price advertised or listed as a pending charge for your arrival.

Affordable mid-week Great magic show Together with Harrah’s, good range of facilities (gym, massage, pool, jacuzzi) Immediate access to casino (obv) Walking distance to Heavenly Gondola A+ service in bar & grill

Rooms and esp hallways somewhat beat up Combative attitude of front desk staff (at least the morning manager) Aging facilities, eg had a hot water outage

The room was beautiful, and had an amazing view of the lake. Service around the hotel was also awesome.

The property doesn't have microwaves, what are we supposed to do with things we put in the refrigerator? Also, as vegans there were no options in the room service, or really at any of the restaurants nearby.