Nice location Nice food around the hotel Big balcony

MOST HORRIBLE EXTREMELY BAD ATTITUDE LADY RECEPTIONIST BY THE NAME OF SHAN. One of the worst receptionist we had encountered in a Singapore hotel. Come and experience it yourself if you like someone who serves you with a long face and rise her voice when she's asking you to sign on the check-in form while furnishing her your personal details. Yucky service!

Surpassed my expectations for a 3 star Hotel, from the easy and fast check in with really friendly good humored staff to the cold aircon in the rooms. Rooms are small but perfect if you are not hanging around in your room all day, room cleanliness was spot on, great shower with good L'occitene products, ours did not have a window which gives you a nice dark room for a good sleep, the kids room had a window but not much of a view and just for checking the weather outside. Beds very comfy with good pillows. Location is very close to Bendemeer MRT station which is covered all the way if it is raining apart from crossing the road. Food places close and also just down the road in a mall with 2x 7eleven's close by.

Not a gripe but there was water drainage noise, flushing, showering etc from the upper levels that must have the pipes next to our room but it did not affect our sleep.

Staff were very friendly, and room service was really good also. Location was excellent, plenty of close options for food and transport. The three closest stations of Bendemeer, Lavender, and Farrer park can basically take you anywhere in Singapore that you need to go.

I wasn't aware when we first stayed there that the switch for hot water needs to be on to have hot water. This would have been good to know. The room was a little smaller than expected, but otherwise very nice and clean :)

Quiet. Peaceful. Value for money. Walkable to MRT station

Room space, a little small, probably in Singapore that's already a generous space. Hope to be spotlessly.

Rooms are fairly small but thanks to the ceiling height being very high it doesn't feel like a box. The rooms and bathrooms were clean but there was still room for improvement. The location is perfect as it is located 3 minute walking distace away from the subway station and in a very quiet neighborhood.

The cleaning might be a little bit better. However, compared to other hotels in the area at this price point, this hotel is the best and the cleanest.

Stayed at Arcadia Hotel and I love almost everything from this lovely hotel. Thank you both front desk and housekeeping staff who were on their shift from 20 to 23 August as they fulfilled my request with hospitality and dedication and made me feel heard. Location: MRT, bus accessible. Surrounded by good eateries and grocery stores which let me ease of mind. Facilities: They provided L'Occitane toiletries and common amenities. Electricity sockets were everywhere. Nothing went malfunctioned.

Shower water is sufficiently hot. Fortunately, my room had windows and had day light (though they did not open). Room was clean. Around the area, there are restaurants, food stalls, supermarket, and place to roaming around. Location was wonderful. If you can use bus for your transportation, you can easily access to anywhere. Considering the price, it worth to stay.

Fridge was a bit small.

Proximity to MRT stations. Only 3 stops to Raffles Place. Direct connection to Changi Airport Plenty of decent bakeries, cafes and Halal food options. (T-Bob Steak highly recommended, about 100m down the road) Hotel was clean and comfortable. L'Occitane bath products was a nice touch. Decent wifi

Room did not have window TV only showed 2 channels. Could at least get the Mediacorp and CNA channels.

The location is very close to the city yet the environment out side the hotel is quiet and calm. After a full day of exploring and walking, you come back and can unwind and have a good night sleep.

The shower curtain is very short so when you take a shower, it floods the rest of the bathroom. It is not comfortable to have a wet floor,

Very helpful & friendly staff. Very smooth check-in & was able to do extension without any issue at all. Also able to request for staff to provide services (replace tissue box & toilet roll) but not to enter room, so ensure privacy & safety precaution during covid season. Clean & comfortable room. Electric kettle & free coffee, tea & drinking water. TV comes with cable channels. Able to watch 'live' football matches. NHK World Japan has some really interesting programs. Bus stop at Lavender Road just a few minutes' walk away. Many coffee shops & eating places nearby, all within walking distance. 7-Eleven 24-hr convenience store at Tyrwhitt Road within 5 minutes' walk away. Value for money.

Loud noise from probably the adjacent room from 2:00am to 3:30am on Sat; woman was laughing very loud continuously without stop. One can really visualize what she's actually doing in her room! Mini bar fridge was not cold (my room 208).