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8.6

6,961 reviews

JEN Singapore Orchardgateway by Shangri-La

JEN Singapore Orchardgateway by Shangri-La

277 Orchard Road #10-01, Singapore, 238858, Republic of Singapore

Reservations:

+1 (888) 385-6828
, 

Choose dates to view prices

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

JEN Singapore Orchardgateway by Shangri-La

Welcome to JEN Singapore Orchardgateway by Shangri-La, a chic 4-star oasis located right in the heart of bustling Singapore! Nestled at 277 Orchard Road #10-01, we're just 1.7 kilometers from the vibrant city center, making it the perfect launchpad for your urban adventures. With prices starting from an unbeatable $201, you'll find that luxury doesn't have to break the bank!

Dive into comfort with our fabulous amenities, kick-start your day with a delicious breakfast, and enjoy the views from our sun deck. Feel like a splash? Our outdoor swimming pool awaits you for a refreshing dip under the Singapore sun. For those balancing work and play, our free Wi-Fi and meeting facilities will keep you connected. Plus, enjoy free parking and room service—because who doesn't love a little pampering during their travels?

Rated by 4,489 happy guests, this gem delivers on comfort and service. Revel in the luxury of our fitness center, relax at our bar after an exhilarating day of sightseeing, or treat the family to our babysitting services if you're looking for a little alone time. Whether you’re here for business or pleasure, JEN Singapore Orchardgateway combines style, comfort, and the utmost convenience for an unforgettable stay!

At JEN Singapore Orchardgateway, dining is not just a meal; it’s an experience! Treat your taste buds to a culinary journey at our modern restaurant, Makan@Jen, where international cuisine takes center stage. Whether you're in the mood for a hearty breakfast to fuel your day of exploration or a delectable dinner after an action-packed schedule, our menu has something for every palate. Don’t forget to indulge in a refreshing beverage from our bar to top off your day of adventure!

When it’s time to unwind, our outdoor swimming pool is the perfect escape. Imagine soaking up those tropical rays while enjoying a picturesque view of the city—what’s not to love? Whether you prefer swimming a few laps or lounging poolside with a good book, the space beckons relaxation in a vibrant setting. And after a sun-soaked afternoon, there's nothing better than retreating to your stylish room with a cozy ambiance, where you can recharge for the next day’s adventures.

And speaking of rooms, we've got a variety of configurations to suit every traveler's needs! From the cozy Superior Twin Room perfect for friends traveling together to the deluxe options boasting stunning city views, there's something to make every stay meaningful. If you’re traveling with family, our Deluxe Family Room has extra space for everyone to kick back and enjoy. With top-notch service and comfortable accommodations, you’ll feel right at home while being just steps away from Singapore's best attractions!

Need Multiple Rooms?

Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.

Closest airports

Singapore Changi Airport

11.1mi

Hang Nadim Airport

22.8mi

Senai International Airport

26.3mi

Raja Haji Fisabilillah International Airport

54.6mi

Most popular amenities

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

View

Upper floors accessible by elevator

Free toiletries

Rooms

Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club Deluxe Double Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La

Show 6 photos

Club Deluxe

1 King Size Bed

345 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

+

More details

Indulge in the spacious 344 sqft Club Deluxe Double Room featuring a king size bed, accommodating 3 adults and 2 children. Enjoy a private bathroom, air conditioning, and elevator access to upper floors.

Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Panorama Club Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Club, King Size, Panoramic View

1 King Size Bed

590 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Enjoy breathtaking views in our spacious Panorama Club Room, perfect for 3 adults and 2 children. Unwind in the comfort of a king size bed and take advantage of air conditioning and free toiletries in your private bathroom.

Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe King Room in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Deluxe, King Size

1 King Size Bed

30 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

x3

+

More details

Indulge in the spacious 344 sqft Deluxe King Room, perfect for 3 adults and 2 children, with a luxurious King size bed, air conditioning, and free toiletries in a private bathroom.

Superior, King Size, Partial View

1 King Size Bed

25 sqft

Wifi

+

More details

Experience luxury in our Superior King Room, boasting a spacious 291 sqft with a stunning view. With a comfortable King size bed, air conditioning, and free toiletries, you'll truly feel at ease.

Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La
Club King Room - single occupancy in JEN Singapore Orchardgateway by Shangri-La

Show 5 photos

Club, King Size

1 King Size Bed

25 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

x3

+

More details

Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Superior, 2 Twin Beds

2 Twin Beds

25 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La
Deluxe Family Room in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Deluxe Family

1 Sofa Bed

1 Queen Size Bed

505 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

x4

+

More details

Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior Twin Room with City View in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Superior, 2 Twin Beds, City View

2 Twin Beds

25 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

+

More details

Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La
Superior King Room in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Superior

1 King Size Bed

290 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

x4

+

x3

More details

Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La
Superior King Room with City View in JEN Singapore Orchardgateway by Shangri-La

Show 4 photos

Superior, King Size, City View

1 King Size Bed

25 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

+

More details

Club, Twin, Panoramic View

1 Twin Bed

300 sqft

x4

+

x3

More details

Panorama Club Twin is 301 square feet and includes 2 single beds 80-130 width plus extra beds on demand.

Show 3 photos

Club, 2 Twin Beds

2 Twin Beds

25 sqft

Wifi

Room service

+

More details

Guest reviews

8.6

6,961 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Nicole

10

July 2024

Location is amazing, right in the centre of the shopping precinct. Beds were super comfortable, rooms a reasonable size for Singapore, pool area on the rooftop is great. And breakfast is sensational. We had our 7yo sleep between us (which is expected in these rooms) and the king bed size was sufficient to fit the three of us. Shampoo and body wash in the room was so good. A bit pricey but you get great quality.

It was expensive, and check in check out was confusing with slight language barrier, one of our rooms was not ready when we arrived and I had to follow this up hours later, it appeared to be forgotten.

🇬🇧

Christopher

10

April 2025

Polite, professional staff Excellent location with access to all amenities & transport networks Excellent rooftop bar & great spot to watch the sunset

🇦🇺

Shontelle

8.2

April 2024

The location of the hotel was excellent - it is above the Orchardgateway shopping centre and there is an MRT station onsite. The room service was good and well priced and the lady who delivered it was lovely and very friendly. Check in was relatively easy and they were able to partially accommodate our early check in request. The pool was great - right on the roof top overlooking the city.

The lift situation at this hotel is appalling. At a minimum, you have to catch two lifts - one to get to reception of the hotel, then you need to change and catch another one. If you are coming up from the metro or the shopping centre, you need to catch 3. There were long wait times for the lifts and when coming in from the shopping centre, getting on the correct lift was confusing. This alone would stop me from staying at this hotel again.

🇭🇰

Ronald

9.1

May 2025

The overall impression on the stay is quite positive. I have taken a video of the room tour as well as the breakfast. The room is so clean and comfortable, though a bit smaller. I am perfectly happy with room. Pls take a look at the YT clips below and you can have a look at the cleanliness of the room. https://www.youtube.com/watch?v=v6dcjU8Wwfo For the breakfast Buffet, the variety of foods is good and I like the buffet very much. The video below will let you know more about the buffet. https://www.youtube.com/watch?v=v6dcjU8Wwfo

everything is good

🇦🇺

Denise

9.1

January 2025

The staff were exceptional . We had the pleasure of meeting Wilfred in the Club Lounge whom made our stay memorable. All the staff were welcoming and when we needed information on the area they would help.

Wasn’t too keen about the club lounge accepting children as it was hard to find seating in an evening between 5 pm and 7.30pm because it was full of families . Children were also allowed to go get there own food and often saw them touching food and putting it back which is very unhygienic they also seemed to waste a lot. Although I understand it is a family hotel it would be nice having an adults only area. For the extra money we paid thinking this was a quiet area for adults I wouldn’t pay the extra amount again.

🇨🇦

Randolph

10

October 2024

Breakfast food quality, pool, gym, bamboo garden, location, technology, amenities, room, price

The pillows were all just way too soft. Woke up each morning with a sore neck.

🇦🇺

Shelley

8.2

July 2024

Best location, situated right above an MRT (train station) and in the middle of the Orchard Road shopping district. Roof top pool was a hit, we watched Saturday night fireworks from the roof. Full panorama of the city.

Couldn’t get a family room, for family of 4, we had to book two rooms.

🇬🇧

Pavel

10

May 2025

A very nice hotel, will definitely come back again. The receptionist was kind enough to let us check in a lot earlier, which was amazing after a long flight. The room is large and has a lot of storage place. Loved the rooftop swimming pool with a beautiful city view. Breakfast was excellent, with a huge variety of food. Definitely 10 out of 10.

🇬🇧

James

9.1

July 2024

Just one night at Jen Orchard Gateway as a stopover on the way back to the UK. We had a v late flight back and the hotel allowed us to check out at 2pm. Its very well set up for guests to stay around, as it has huge lockers, showers and a fantastic rooftop pool & bar. We were up there from 2-7pm, with lovely food, comfortable beds, a nice pool and great views. Also, whilst the room was a little small, the bed was the most comfortable we had on a 3 week trip. Great shower too

The connection from the street to reception and them up to the room is a little awkward. Also, when we checked in systems were down and we had a 20 minute wait for room allocation - then out key didn’t work.

🇮🇪

Fitzpatrick

10

March 2025

The pool and the pool area was fabulous. The breakfast was top class with lots of choice. The bed was very comfortable and the staff were nice. Metro right next door to hotel

We stayed for 2 nights and the room was not cleaned at all. Not sure why but I called the reception to ask them to do it and they said they would and were apologetic but still never came!

Points of Interest Around JEN Singapore Orchardgateway by Shangri-La

Attractions

Robertson Quay

0.7mi

Tekka Center

0.9mi

Cavenagh Bridge

1.1mi

Boat Quay

1.2mi

Esplanade Park

1.2mi

Raffles' Landing Site

1.4mi

Malay Heritage Centre

1.4mi

Tiong Bahru

1.8mi

Sentosa Merlion

3.5mi

Siloso Beach

3.7mi

Tanjong Beach

4mi

Katong

4.5mi

Ang Mo Kio (AMK)

4.8mi

Ubin Island (Pulau Ubin)

10.8mi

Changi Beach Park

11.3mi

Restaurants

Makan@Jen

Cuisines

  • International

Ambiances

  • Modern

Pools

Location

  • Outdoor

Features

  • With view

Availability

  • All season

Amenities of JEN Singapore Orchardgateway by Shangri-La

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

View

Upper floors accessible by elevator

Free toiletries

Stay rules - JEN Singapore Orchardgateway by Shangri-La

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - JEN Singapore Orchardgateway by Shangri-La

What are the check-in and check-out times at JEN Singapore Orchardgateway by Shangri-La?

If you're staying at JEN Singapore Orchardgateway by Shangri-La, the entry is set at 03:00 PM and exit is by 12:00 PM.

Is vehicle parking offered by JEN Singapore Orchardgateway by Shangri-La?

Yes, there is parking available at the hotel and it's free. The public parking is located on site, and no reservation is required.

What are the rates at JEN Singapore Orchardgateway by Shangri-La?

The entry-level price at JEN Singapore Orchardgateway by Shangri-La is $201. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What types of rooms does JEN Singapore Orchardgateway by Shangri-La offer?

The hotel offers a variety of room types including Twin, Double, and Family rooms with sizes ranging from 291 to 592 sqft. Smoking is not allowed in any of the rooms. Accommodations include Twin or King size beds, and most rooms accommodate 2 adults and 1-2 children, with the largest room accommodating 3 adults and 2 children.

What are the main attractions at JEN Singapore Orchardgateway by Shangri-La?

Guests can enjoy a range of leisure amenities at the hotel, such as spending time at the outdoor swimming pool with a view. The hotel's modern restaurant, Makan@Jen, offers diverse international cuisine for dining. For relaxation, the sun deck and terrace provide a serene environment. Those looking to stay active can utilize the fitness center. Room service is also available for added convenience. Furthermore, the hotel offers babysitting/child services, making it family-friendly. With a 24-hour front desk and air conditioning, guests' comfort and needs are well taken care of. The hotel also provides non-smoking rooms and free toiletries for a pleasant stay.

Does JEN Singapore Orchardgateway by Shangri-La have a pool for guests?

The hotel has an outdoor pool called "Pool 1" that is available all season and offers a view.

Does JEN Singapore Orchardgateway by Shangri-La feature its own restaurants?

Yes, the hotel has an on-site restaurant called Makan@Jen, offering a modern ambiance and serving international cuisine.

What methods of payment does JEN Singapore Orchardgateway by Shangri-La accept?

JEN Singapore Orchardgateway by Shangri-La accepts various payment methods including Diners Club, Visa, JCB, American Express, Mastercard, UnionPay. The hotel also accepts cash as a form of payment.

From

$201

Call for great rates

+1 (888) 385-6828
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