It was very clean and the amenities were excellent; the rooms and pool area were beautiful and the water feature was magnificent

I thought 2 coffee machines in the breakfast dining area was far from adequate when you are paying alot of money for a 5 star hotel you shouldn't have to queue for a table or for a coffee

Beautiful hotel now and even more so back in its day! Staff were friendly, helpful and well presented. There is a gift shop selling all types of chocolate treats and savoury breads and danishes. Prices where surprisingly very reasonable. The room was spacious Tower Wing King enough for 2 adults and a child. The bed was very comfortable with the room facing the pool. The hotel also gave us a kids sofabed on request. Amenities were enough for our 4 day stay, complete with a coffee machine and plenty of teas to choose from . We travelled during Easter, my daughter was given a goodie bag at check-in & had an Easter quest to do and given a prize upon completion. There was also a nice chocolate bunny waiting for her in our room. My daughter loved the pool, splash area, the bubs club (looks small from outside but once inside it's huge) and lastly the baking class with the chef cooking some delicious treats for us. Our staycation included breakfast and we found the continental selection was perfectly laid out with lots of hot/cold drinks to choose from. There was also a separate kids area (bakery class room) where children can grab their chosen food and naughty treats. The Spa was very relaxing and professional. The gym (mixed) was great and ample equipment for all to use. We had a good time enjoying the jacuzzi, sauna & steam rooms. This area is separate male and female only areas. We will definitely stay again for our next trip back to Singapore, great location and easy access to local shopping centres, walk or $6 taxi.

The only small things we noticed were that in places it looked a little rundown. The sofabed in our Tower Wing Deluxe looked slightly sun damaged and a bit tatty. The room is in an odd shape and some furniture could be placed differently. The room decoration looks old. Pillows are extra large but really soft, even with two each it only felt like one. The jacuzzi was worn in places with fibreglass coming off. But these are my findings and won't affect your stay one bit.

Got a very good deal for the junior suite which came with lounge access where we enjoyed very nice drinks and canapes in the evening for adults only on weekdays.

We took the junior suite since it has more room for my family of 5. The staff told us that this was a special exception (only max of 4 pax allowed in the room) and if we come back the following year we would need two rooms since we are a family of 5. But it wouldn't make sense to be separated on a family staycation and my children are still very young. We did not even request for any additional beds and were fine to make do with the existing bed arrangement. I think the information could be delivered in a more sensitive way that makes sense for a family with young children.

Lovely, spacious room with a great outlook. The pool is lovely, both to swim in and to sit beside for dinner. We loved the Waterfall Italian restaurant. The staff were knowledgeable and very helpful and the service, meals and wines were all top class. We also enjoyed the on site gardens. The buffet breakfast is fabulous, though pricey.

Nothing - everything was great. Potential guests do need to be aware though that it is a self-contained resort some distance from the main city and there is no public transport handy.

The Valley wing was absolutely exceptional experience. The breakfast was absolutely wonderful- Best chorizo poached eggs I've ever had. They were also very accommodating with a baby. The staff was super nice.

That all the kids zones were charged extra. My baby would have loved to play in the play room for 30min but it didn't seem worth the price just for such a short play. It should be free at least for kids under 4 that you cannot leave unsupervised anyways. I understand paying extra for childcare if you leave them unsupervised but if I am also going to spend my time watching my kid I don't see why it is charged entrance. Also the rest of the hotel (apart from the valley wing) is very outdated. The interior of the breakfast in the normal area looks like a cheap cafeteria. They desperately need some renovation look the same like from 15 years ago when I last visited.

Allowed early check in. The day we left we had a very late flight and asked for a late check out which was granted and the check out time, 2 PM, was very helpful. We also were able to store our luggage while we went out to do some sightseeing since we had such a late flight. This was VERY convenient.

The hotel was recommended by a friend and for some reason we got the impression that breakfast was included in the price (it's not), This may not be a legitimate concern considering how expensive Singapore is but we felt the cost of breakfast was too high ($38). While the choice of food is extensive it was far more than what I felt was necessary. A simple continental style breakfast that was included in the cost of the room would have been sufficient.

Room was excellent to stay in, very comfortable and very kid friendly. Facilities in the hotel was awesome. The kids' indoor playground was superb! My kid totally enjoyed it and it made her very happy. The amenities that was on offer for infants/toddlers in the common room on our family room floor was superb! It had high chairs and toys and so many things that could make your stay with a young kid super easy. Loved it!

Check in time was delayed by quite a bit so it delayed our time we could spend in the room as well as the pool (we preferred to shower in the room after) but they gave us a token to compensate so we enjoyed the breakfast the next day. Overall would have preferred to stay min 2 nights so everything wasn't so rushed. But a bit too expensive for a staycation haha but we enjoyed it anyway!

Stayed here for two nights after a long-haul flight to rest and recooperate. It was like staying in a garden paradise in the middle of Singapore. It's picture perfect from every angle. We didn't want to leave. Everything was easy. Perfectly cleaned rooms, beautiful surroundings, made for families. The kids loved Splash water park, and the terrapin turtles in the hotel fountains. The Line Buffet is busy in the morning (easy to understand why, it's a fantastic spread) so I recommend going early to avoid crowds, especially if you have young children. We loved the lobby restaurant menu of local favourites. It's a more pricey end hotel, but the higher price point reflects how wonderful the experience is.

Starting from the check-in, we knew we were in for a treat. The holiday decorations and atmosphere were awesome and the staff offered gift bags and a treasure hunt to my kids. Truly incredible facilities throughout this property- biggest kids club I've seen at a hotel and a fantastic splash park where the kids loved to spend time. The breakfast is superb with massive spread of different cuisines. They were very accommodating to any requests we made in the room or during the visit. Unfortunately didn't try the gym but it looks fantastic from the outside. Walking to Orchard road takes about 15 minutes and the hotel provides shuttles to the main shopping hotspots. I will recommend this hotel to any family visiting Singapore.

The room is a bit smaller than I expected but we were fine.

Large resort hotel away from the hustle & bustle of the business & retail areas. Beautiful extensive grounds and large pool with shady areas and varied dining options. Facilities for very young & older children both inside & outside -at extra cost. A real change from the usual Singapore city hotels. Peaceful and quiet where you can feel as if you are on holiday without leaving Singapore.

Didn’t appreciate having to queue up for access to the breakfast buffet every morning. Unfortunate there are no additional areas or other options that can be used to accommodate the large number of guests this hotel can hold