* check-in to check-out is 24 hours (from noon to noon next day). * upon entry into the room, I found the towels organized under the form of a swan. * breakfast was diverse, Swedish buffet style (self-serving). * elevator has a button called Restaurant, removing ambiguity about where to go. * location is relatively central close to the city center. * slippers, shampoo, shower-gel, napkins and tea/coffee were offered free of charge. * payable minibar is available in the room under the form of a mini-fridge.

* despite paying through Booking in advance, I was asked to pay again at the reception. I can only imagine what would have happened if I didn't know Romanian. * there was dust in the corners of the floor and on the nightstand. This triggered a mild dust allergy on my side. * the mini-fridge is not properly fixed within the containment of the mini-bar enclosure. Based on how "lucky" one is, it might get stuck or be prevented from opening. * clothing washing service was not available.

The staff were excellent, nothing too much trouble and very polite. would definitely return for this reason alone, if anything. room welcome was lovely too, the towel swan was an amazing touch the food was really nice and sooo many options - I'm sad I missed it one morning, everything was tasty and fresh

the room was a bit outdated, furniture needs a bit more love, however it was comfortable there was a constant noise at times, that was coming from outside the room (part of the hotel), sometimes you could hear it more, sometimes less.

Very friendly, modern, clean, lovely breakfast, welcoming, facilities very good, good position in town happy staff loved the towel swans nice touch happily recommend and would happily come back and the balcony was spacious great to have and sit outside when wished.

The beds spacious but a little low in height everything else great

The check in was super easy, the staff were all very friendly. I needed some additional help with my bag as something had leaked in it and the housekeeping staff went above and beyond to help me clean it up before my flight home. The breakfast was great, a good choice of hot and cold options. The rooms were really clean, modern and we had a balcony which was lovely. The hotel is a short walk to the train station (15 minutes) and there are direct trains to Bucharest, I would recommend going up to the city if you have time!

I tried to figure out how to lock the door to my room from the inside, as a lone female in that room I think a lock on the door is essential. I think some instructions on how to use the keypad next to the door would be helpful. The bed is also a little hard for my liking but it's my personal preference to have a softer mattress.

Lovely, ambient room with a balcony! The hotel has an elavator and is close to Poiesti Vest station which goes to Brasov, Bucharest Nord or Constanta. The breakfast spread was beautiful...the kitchen staff must be praised!

Staff were very friendly and helpful, I'm looking forward to seeing them again. Clean and all facilities work as expected.

The room was very hot.

Great breakfast

No free drinking water

The hotel was very clean and quiet. Beds were very comfortable. The breakfast was superb. We enjoyed our weekend.

Really clean, we were shocked that everyday they were proving their best having the rooms impecable

The breakfast could be more diverse

The room was clean,staff very friendly.

The bathroom door was to close to the toilet seat and it was a bit uncomfortable .