Located roght across from gate 330; room was quiet considering all the noise/bustle on the street (was on the 13th floor); hotel mgmt delivered a fruit plate on 1st night which was a very nice gesture; room had several bottles of water; complimentary tea in lobby at certain times of the day; baskin robbins icecream available for purchase in the main entry hall; will definitely recommend.

Fridge setting was not working (food freezes on defrost position and is accurate temp in the OFF position), the readily available plugs are located on the headboard and are controlled by same switch as main light (so basically u can't charge your phones/devices overnight of u turn off all the lights.

I think it's the best hotel in Madinah, regarding the location just less than 2 min to Haram. The room is fully equipped with all amenities needed with high quality. The Breakfast was more than perfect very tasty and varied. The hotel is very clean and the housekeeping is very helpful. Can't wait to be back again.

The Wifi wasn't stable but that doesn't matter coz everything was perfect 👌

The staff was amazing from the reception to the cleaning teams, they always had a smile on and ready to help you. Proximity to Masjid an Nabawi is crazy, from hotel entrance to gate 330 you have 1 minute walk and to inside de masjid you have not even 3 minutes. The room was clean and had everything as expected.

The pillows, weren't too comfy. The smoke detector light flashing at night was a little bothering

Centrally located , very convenient to get to and from , rooms are nice and cozy and their restaurants are very nice . I may also add this : their staff is very helpful from front desk people to baggage handlers to waiters are all top notch ..I couldn't be more happy

Beds are small and mattress kind of stiff ..but it's ok ..that's about it when it comes to negativity

Location - Excellent - just front of Masjid Al Nabwi Room - Superb Breakfast - Reasonable

WifI very slow inside room. difficult to navigate. Room Air Quality not good, as we feel sick if stay long in room. The AC duct need periodically purified. The windows having closed glass panels so cannot open. As sometime required to open Window for fresh air.

Outstanding service from all. In particular, Ilyas at reception who was very accommodating and helpful. Also, the housekeeping staff on the 11th floor and all the Bell Boys. Breakfast was very good for each of the six nights.

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The location is excellent as entrance to 'Al Masjid an Nabawi' is few steps away from hotel. Room is descent enough and looked similar to photos. Breakfast buffet has different options.

Breakfast quality could be enhanced. Room lighting and ventilation can be improved.

The location was perfefct. Hotel is overall clean and the service is also perfect. Great value of money.

All was perfect.

Location is excellent, just 3-4 minutes walk to the haram, plenty of food places nearby and easy to find a taxi. The per night cost is excellent value compared to other hotels

The mattress was too firm and so were the bulky pillows. The breakfast is average, nothing to get excited about.

Location excellent Staff friendly Manager Marwan was excellent and went all the way to make our stay excellent Lift service was brilliant Breakfast was excellent