Friendly staff and very helpful at reception throughout the day/evening.

Noisy guests having a blazing argument in the corridor (full shouting) at 03:18 in the morning in the corridors. Not the hotel's fault, but I used WhatsApp to contact reception (the best means apparently) and was told "So sorry about this. I have spoken to them now. They were moving rooms". Personally, I would have liked a more hardline approach and the guilty parties should have been kicked out for their wholly unreasonable and inconsiderate behaviour towards other guests. I didn't expect a conciliatory "They were moving rooms". It's possible to move rooms without having shouting matches at after 03:00 in the morning and it would be good if the hotel had a zero tolerance to people shouting in corridors in the middle of the night.

The location the price, the staff and the retro decoration

The water in the shower was maximum lukewarm. I can't imagine how frustrating it would be during winter if one wants to have a hot shower. The way the tap opens was the uncomfortable rotating system when you rotate the handle to open the flow of water, but this needed some physical effort. The second lift didn't reach the 4th floor from the lobby or from any floor because of a faulty button. . But it was the first to open every time I call a lift and it was frustrating because I had to call a floor, get out, let that lift go in order to be able to call the lift that actually goes to the 4th floor

I’m frequently at this hotel and for good reason. The room was comfortable and very clean, perfect for my needs.

I had asked for a room near the lifts as I have mobility issues although I do not need a wheelchair or specially adapted room or bathroom. I appreciate that it was a late request, however the disabled bathroom was not to the usual standard, which was not only disappointing for me, but any guest who needs such facilities. The shower was not as clean as what I would expect. The chair in the bathroom was missing a wheel/ stand on one of the legs and was shabby looking. The floor was dirty, with several hairs from previous users. The room was chilly and I tried to put on the heater not long before I was leaving, just to warm up and it didn’t work. I would have said something if I had discovered these issues the night before.

Great staff!!! We arrived earlier than the actual check in time. The guy at the reception allowed us to check in early giving us some relaxation time before heading out. We booked 2 rooms with free breakfast. The rooms were decent and clean, had everything we need and has some space to move around. For the price I paid, to have a good space room and clean bed to sleep on plus free breakfast, the hotel did not disappoint. I'd recommend it for an overnight stay like we had.

Its a little far out from where we want to check out. But the walking route was straight forward. About 20 mins to gunwharf quays where the shopping area is. If ypure going to check out the university, this hotel is ideal as it is located next to it.

It's a stylish hotel, room is small but enough, bathroom is very tiny. Room, bathroom and hotel in total extremely clean. Very helpful and friendly staff. Excellent service. The mattress was too firm for me, so they offer extra top, I can sleep more comfortable. Surprised of breakfast: full English, plus extra different type of cheese, salami and ham. Very good 👍 Location is good. All facilities around. The beach 20 min walk. Mind the maintenance work on the beach, so have to walk extra mile. Or 5 min on taxi

No eco conditioner, only ventilator, which is not really helpful. In total very happy 😊

Smallish room but perfectly adequate. Like many modern hotels this is quite a “DIY” place, but at least there is someone to greet you at 22.00 at night. Food options limited at this hour- fair enough - and had brought sandwiches. The bar was still open though. Room very clean. I was here to get an early ferry and had stayed before at a cheaper rate, but of course this time it was the summer. Pretty noisy during the night - I was overlooking the road that abuts the city centre - and lots of drunken wailing. I have stayed before during the week and not heard a dickey bird, so this was a great British summer Saturday night phenonemon. I slept anyway! I managed to get the last spot in the parking area.

City centre so not exactly quiet on a Saturday night - but that is to be expected. And poor Portsmouth - it seems to quieten down after 23.30 - blimey!

We had to make a booking at short notice. Even so the hotel treated us very well, and didn't try to price-gouge. Our travel plans had gone awry, so we were relieved to have a friendly place to lay our heads for the night. The bistro was open until late and the pub-style food was quite good. The room was small but very quiet and the bed was comfortable. Breakfast was included and exceeded expectations. The staff were all very friendly and helpful. Thanks everyone at IBIS Portsmouth!

The bathroom was tiny - much as you might expect at a budget hotel.

The hotel is located about 6 mins walk from Portsmouth & Southsea station & 20 from the beach/harbour. the hotel is modern with standard Ibis decorating. I was on the 4th floor. The room was a good size & had all I needed. Great blackout curtains & lighting good with several lamps. I ate in the restaurant downstairs & food was good & reasonably priced. You don't have to check out til 12.

Only 1 lift went to the 4th floor but didn't have to wait long for it. The bathroom is a funny shape & not comfortable to manoeuvre. You have to open the bathroom door to step out if the shower to dry & tiny space for the toilet. The shower leaked so floor was soaked after a shower.The tv reception was really poor so couldn't get many channels. but only there for a night. The bedsheets had stains like lipstick at the top.

Friendly staff and good location.

This has nothing to do with the staff but more about hotel policy. Many of the hotels we have stayed in this trip are so called "pet friendly". We don't like sharing a breakfast room with a dog, nor do we like the smell of dog when you come out of your room or hear a dog bark. Hotels seem to have turned into a boarding house so people don't have to pay to have their pets looked after when they go on holiday and other travellers have to accept it. Some might say we should stay elsewhere, and to that point, we will be looking for hotels that are people friendly, not pet friendly. Dog owners, don't assume everyone loves your dog. Some people are frightened of or allergic to dogs.

From the minute I came in the door in my electric wheelchair I was made to feel welcome. As a returning visitor and to be remembered for that and to be given the lovely room i was in on my last visit was fantastic. I had a breakfast it was very well cooked and tasty set me up for the day and because I couldnt manage to serve myself a kind member of staff got what I wanted and brought it over to me. I loved how bright and airing and welcoming the space is when you come out the lift. I loved that the bed in my room was the same height as my chair so made it so easy for me to transfer and the same in the bathroom I was able to use the sink no issues and transfer onto the toilet and shower bench with no issues. The shower was very easy to use and was warm as I wanted it there was a lovely variety of drinks on the drinks tray which was lovely to have a choice of different coffees and teas. I appreciated how easy it was to get and out the lift. I loved the decor throughout the whole building so clean and comfortable and inviting. For me the firm mattress was perfect because it provided me with the support my weak legs needed. And the duvet was comfortable and warm. I hadnt for personal reasons slept for 5 days I got a good 7 hours sleep and after my cooked breakfast and morning shower I was very refreshed. And the lovely young lady on the desk provided me with a map to get the travel interchange I was able to get there and found I could enjoy my visit to the city a little longer and I am looking forward to my next book stay in october when doing the great south run.

I realise I booked the room with 2 hours notice on booking.com but i dont think it's fairto charge me £168 for the room and breakfast when a chap down the hall from me while waiting for the lift said he couldnt believe he walked in the door and got a room with breakfast for £130. I felt like I was being robbed and especially after this is the second review I'm leaving and other than this one issue I have no complaints and again passed the details on to friends of mine who are also disabled travellers so they have somewhere they know that they can go to.