The location was ideal for being close to both the seafront and the local shopping centre and restaurants. The views across the park and to the Solent and the Isle of Wight were amazing. The King Room had all the facilities and comforts one needed for a very enjoyable and pleasant stay.

There was no lift to the uppers floors which meant a lot of stairs to negotiate in both directions, seventy five in all. Breakfast was not available at the hotel, so one had to walk to a local restaurant the Farm Kitchen link to the hotel having purchased vouchers requiring payment at the reception. Finding a car parking space was a lottery, as you had to search for one up to five minutes walk from the hotel and make a payment each day at the machines between 8.00am until 6.00pm.

The hotel is in a fab location for the local bars and restaurants. Check in was smooth. There is plenty of parking via Ringo which is reasonably priced. The room was bright and clean with a good shower. We had a nice view of the park and limited sea view. The road is not too busy and the area was quiet at night. A decent sized room definitely good value for money. All the reception staff were friendly and helpful.

There are quite a few stairs and no lift so if you have mobility problems this hotel is not for you. The room was warm however 2 fans were supplied and the windows could be opened and the radiator adjusted.

Seth!! What a genuinely nice staff member. He gave us the warmest of welcomes when we arrived and asked us polite questions regarding our stay. After learning it was for my 30th birthday and the fact my partner was moving away for work, he upgraded us to the suite out of the kindness of his heart. On top of this generous act, he also multitasked such as taking phone calls, reservations and helping other hotel guests whilst dealing with us at the same time. I believe Seth as an individual played a key role in the enjoyment of our stay as we had never expected the generosity. Seth is a fantastic asset this hotel and the hotel manager such be proud. The hotel room itself was lovely, comfortable and spacious. The bathroom was lovely and the stay itself was incredible. I know for a fact, one of the hotel rooms (7) was having the time of their lives #PoorReceptionist #TimeOfTheirLives P.s. typing this out from the hotel itself as we already came back!

There wasn't a bath. We did know that when booking so it wasn't a big deal. It is very difficult to fault this hotel as we know for a fact, we will be back! P.s Seth wasnt on this time round :(

The room was clean and comfortable and suited what we needed , the staff were friendly and helpful ! The location is perfect for a walk on the shoreline or going into the city for a meal and drink !

My partner has a bad back so walking long distances is an issue so not having allocated parking was a slight issue , this said that's not the hotels fault and they don't advertise parking it's just a comment to think about for people who may have disabilities !! The hotel made sure we had a ground floor room to negate having to use the stairs which was helpful !

Great location, definitely recommend the rooms with a view. The location is great for the d-day museum and local restaurants, bars and coffee shops. The navy museum isn't too far either, about a 7 min taxi ride. The street in front of the hotel can be a bit loud if you leave the windows open.

The water pressure wasn't great, and some of the furniture was visibly used and dirty.

Fantastic location and excellent value! The room was a very good size and made up perfectly for us and our toddler (a super king-sized bed for us and a single low-level bed for our toddler). The bathroom was nice with a good shower that had excellent water pressure. The location was fantastic, as close to the beach as you can get and immediately opposite the lovely beachfront parks - in terms of the seafront it is located perfectly between the two peirs (both walking distance within less than 10mins). It also very close to Palmerston Rd with loads of bars, cafes, and restaurants - a 2min walk. A great choice of hotel to stay in Portsmouth, there is no food service but so close to a variety of restaurants with an excellent breakfast cafe close by which I think is much better than relying on hotel food etc.

The WIFI was a bit slow, but it was free, so can't really complain!

it’s a beautiful hotel very well put together. The location is great as well just a 30min walk to the centre but there are local shops about 5 mins away. Breakfast is in a lovely Cypriot restaurant great food and friendly staff. The staff at the hotel were really friendly and welcoming.

These aren’t real problems but just niggles. Although the breakfast was lovely it felt a little expensive especially if you were on holiday with a family. There wasn’t any milk on the tea tray there aren’t any plugs near the kettle so I had to do a little rearranging with the furniture. Although I put the sign out for someone to tidy the room (hoping I would get some milk as well) no one had been in. That was a little disappointing but on the whole a great stay. Would go back again.

Location is brilliant. Right on Southsea, common and coast for walking, sights, museums, etc, then Palmerston Road right next door for lovely shops, pubs, restaurants. Room was clean and very comfortable, had everything I needed. Was very quiet in the room too, didn't hear any of the other guests. Bed was very comfortable. Bathroom a bit tight but completely fine, shower was great. Staff were very friendly and very helpful. Love the taxi button, if you need to travel early very easy to get a taxi.

Good sized room with everything you needed. Equally good sized bathroom with toiletries provided. Location was central for seafront, Southsea shop, Gunwharf quay etc. No allocated parking at the hotel but plenty of on street parking close by (pay with Ringo between 8am and 6pm)

No in-house breakfast facility but plenty of places to eat around the area and the hotel has an arrangement with a local cafe that can be booked

The hotel was a perfect location for a night out in Portsmouth! The room was clean and the reception staff were lovely!

We had a room downstairs at the back of the property. It was boiling in the room with just a small window and just a small fan which did nothing!! Maybe for the rooms at the back, it would be better to have a bigger fan that circulated properly! We knew it didn’t do breakfast which is fine as there’s many places around for breakfast but maybe have a vending machine with drinks in etc