The front desk staff was very helpful in getting my room available a bit early. The location while away from the city center had both a tram and metro stop close by. My room was on the third floor so having an elevator in the building was a definite plus. The breakfast was served starting at 7:00 on weekdays and 8:00 on weekends which was great. The buffet selection was nice with a good variety of items. There were an adequate number of outlets in the room.

The bed was very uncomfortable (quite soft and sagged in the middle) making it difficult to get a good night's sleep. The single bed cover was very heavy. My single room was quite small with hardly any place to unpack. There were two drawers in the bathroom which helped but not convenient. There was a small table lamp on the desk, but it needed to be charged but no cord was attached. I happened to have an extra cord which I used.

Very friendly stuff. Very communicative, flexible and helpful. We stayed for 3 days at the whirlpool room. I asked due to celebration reasons, if I could get the room romantically decorated. It got nicely done and free of charge. Impeccably clean hotel and rooms (great housekeeping team). Well located, close to all the tram lines and the Q-Park parking house (5min walk). The balcony and the room size were big for a hotel room & for dutch standards. We loved it. And the open view. Minibar, air condition, heating system, fan, were a huge plus. Felt really like I am at my house. Also a plus was the quantity and variety of coffee sticks and tea bags.

Great location, clean, perfectly working wifi, bathroom, extremely nice staff. A stone's throw from Coolhaven and many coffee shops and other amenities. Definitely recommend.

The street exposure paired with only a heavy curtain meant that I was either exposed to anyone passing or in the dark. Not ideal for getting ready in the morning, but a very minor issue.

Review of sun 31.12.23: Room 206 Rotterdam Netherlands with a back garden view. In walking distance from hotel to Coolhaven train stop or tram stop no 8 which takes you to Beurs stop for a variety of shopping choices. Tram stop Blaak takes you to the Cube houses and Great Market hall with delicious eatery options. Euromast tramstop for exciting views from the tower. Wilhelminaplein tram or metro stop for the cruise port. The room was modern, and the bathroom with a soft rain shower head a delight, a heated rail, and a hairdryer. Rooms come with an aircon and hot water machine for coffee and a safe. Stein, Arthur, and Lia at reception were very helpful and friendly. Free Wi-Fi is available. We did not have the breakfast option. New years Eve was amazing on Erasmus Bridge with fireworks. All trains were free to use from 10 pm to 2am. Well organised and safe to use. Thank you in the Dutch language: Dank je wel

Nothing

Review of sat 30.12.23: Room 206 Rotterdam Netherlands with a back garden view. In walking distance from hotel to Coolhaven train stop or tram stop no 8 which takes you to Beurs stop for a variety of shopping choices. Tram stop Blaak takes you to the Cube houses and Great Market hall with delicious eatery options. Euromast tramstop for exciting views from the tower. Wilhelminaplein tram or metro stop for the cruise port. The room was modern, and the bathroom with a soft rain shower head a delight, a heated rail, and a hairdryer. Rooms come with an aircon and hot water machine for coffee and a safe. Stein at reception was very helpful and friendly. Free Wi-Fi is available. We did not have the breakfast option. New years Eve was amazing on Erasmus Bridge with fireworks. All trains were free to use from 10 pm to 2am. Well organised and safe to use. Thank you in the Dutch language: Dank je wel

Nothing

Efficiently run hotel. Staff were all helpful and friendly. There was building work going on so the area outside the door to my room was very dusty etc. Good shower with two heads. The room was basic but clean. The metro station is an easy 5 minute walk from the hotel. There is a supermarket about 10 minutes walk away and a couple of bars . The hotel suited me fine for my 3 night stay. I would stay again.

I didn't not like - but Coolhaven is what Rotterdam residents call an area 'in transition'. I didn't feel unsafe but currently there is not much in the area. The curtains in my room were really thin and kept little of the light out.

Good location, enough space in the room for the price, and friendly staff.

The curtains hover over the bed, and the bed and pillows might appear too soft. There was active renovation in the neighboring room (loud during the day, with a dirty hall and construction waste), but it was most likely temporary.

I liked that the room was super clean. I had the best sleep in Hotel Port thanks to their blackout curtains and air conditioning. 10/10. The patio/mini garden was also so nice to sit at and sunbathe.

Maybe supply better soap, shampoo and conditioner?

Room was very comfortable and well heated, room service excellent. Staff were very friendly and able to advise us on any query we had, as well as being available around the clock. Hotel Port was close to public transport and places to see and visit, including the sea and parks, always some new place to explore.

We found many bike riders were completely indifferent to pedestrians. We felt we had to have 'eyes in the back of our heads' at all times. Many bicycle riders seemed to have a complete disregard for the rules of the road!

The hotel is excellent ♥️🙏 Beautiful cleanliness, kind staff. I can only recommend it to everyone! I think I will be back several times. Thank you very much.

The hotel is excellent ♥️🙏 Beautiful cleanliness, kind staff. I can only recommend it to everyone! I think I will be back several times. Thank you very much.