The breakfast was perfect. The room was so comfortable and the bed is awesome. I slept very well. I have special thanks to Mr. Pawel who is at the reception desk. He is very kind, helpful and friendly. I do appreciate. The hotel is pretty close to the city center. About 10 minutes walk to the best in town and very convenient.

Since I stayed shortly, I did not care but I would have appreciated if you have added more TV channels. That would make the stay better in case if you lay down on bed and want to watch TV sometimes...

The hotel is in a great location, close walk (around 10mins) to the centre but also far enough to get a great night's sleep. Rooms are lovely really unique, good shower and the beds were comfy. Also close to bus stop for the zoo less than 5 min walk. Staff were really friendly and accommodating from check in to out! They held onto our bags when we checked out to sight see. Breakfast was nice and everything was fresh! The 50 euro deposit was returned 5 working days later no problem, I wouldn't let the deposit put you off booking either! I'd definitely stay there again with my family or a couples retreat!

Nothing

Smart, well designed hotel. Very pleasant staff. Hot water and wifi fine. Coffee machine in room. Handy for Dijkzigt metro and bars/restaurants on Binnenweg. Didn't try the breakfast but the eating area was attractive plus had a few outside tables.

In a perfect world, room would have had a comfy chair. For some reason (didn't happen at my other 5 Netherlands hotels) they pre-authorise 50 euros for room damage. This was not cleared on the day of my check-out so I contacted them 3 days later and it cleared then. Pretty minor points.

We liked that this hotel was not in the middle of everything but you could hop on transit or even walk into key areas. They have laundry on site that you can use for a fee which was a great surprise. The room was very spacious and we were able to reserve parking in advance.

Their parking lot does not include electric chargers however there is a charging station just outside of the hotel that we used before parking for the remainder of our trip in the garage.

Very typical "Netherland-ish" BOUTIQUE style hotel in that it is cute, charming, and quaint. There is an elevator (lift), albeit a small one (standard for a hotel of this size). The room was spacious, only slightly awkward with two steps leading up to the bed. I peeked into another room while housekeeping was cleaning and saw steps that led DOWN to the bed. Some rooms even appear to have a small , cute outside patio/balcony . Breakfast was adequate with a choice of juices, coffee, teas, fruit, bakery items, cheeses, and you could even have an egg cooked to your liking, consider covering all breakfast items as there were gnats flying around.. Again, it was incredibly quaint and charming and clean. I would stay here again. The staff was always friendly and welcoming. The hotel was clean. I loved sitting in the breakfast area eating and just listening to the mellow, laid back jazzy music being played. The outside dining area is exceptionally cute!!!

1. Stronger water pressure in the shower!! 2. An iron and ironing board IN the room, not down in the launderette. 3. As a foreigner, we are accustomed to WASHCLOTHS in the bathroom, not just hand towels and towels, please consider having WASHCLOTHS available. 4. Extra bathroom amenities would be nice (bar soap, shower caps, cotton balls, vanity kit, etc.) 5. The excess of steep, narrow steps on ALL highways and to go between floors was a bit shocking and DEFINITELY not for those with ANY type of mobility issues!!! And not for the elderly/physically challenged. I was okay, but would be concerned with anyone else who would have difficulty navigating the steps......definitely not for the elderly.

The staff was exceptionally friendly and helpful; I had the impression they really cared about guests and helping them have a good time in Rotterdam. They handled a small tech problem caused by my current adapter with good humor and efficiency. Breakfast was ample and varied, served in a pleasant cafe area. My room was comfortable and (except for footsteps overhead) quiet. The hotel has a hip, designed vibe without being exclusive.

The hotel is quite a hike from many locations in Rotterdam (the hotel is near the museum area); I found the Metro easy to use, but would have preferred a more central location. Many of the cafes on the shopping street nearest the hotel took only PIN cards, so options were limited for those who can't get such cards. On the other hand, for a place a bit off the beaten track, on a pleasant residential street, the hotel is ideal.

Location was central + close to train station which was a plus! Rooms were spacious, the shop was amazing and the food looked really good (although we didnt end up eating at the hotel)

The first impression unfortunately left a bad taste in my mouth, upon arriving (around 2.10ish) we were told we were "very early for check-in and that you cant check in until after 3pm, unless you pay additionally". We offered to wait in the lobby instead of paying the fee or dropping our bags, and after 10min where told we could check-in. I understand the check-in policy, however it seems a bit unnecessary to charge an additional fee, for less than 1hr of early check in

Interior Design: We were impressed by how cute and modern the interior is! They have HAY for little baskets and the room is really adorable. Although it’s quite small, but for 2 nights we can’t complain abt this! Location: it’s quite reachable to Central station, within 2 tram stops or 15 mins walk! Staffs: super friendly!

The stairs are very steep and the hallway feels like a maze !

Supernova Hotel is such a cute place! we loved the decoration, so stylish! our bedroom was lovely, with gorgeous bathroom, comfortable bed and huge window! it includes a desk area and coffee machine. Breakfast area is lovely and the food was too good, so yummy and they offer a huge variety. they have parking outside the hotel and a private one that you need to pay. Near to center city, good walk. Workers are amazing, 10/10! Always smiling, friendly and gentle. thank you to all of them for being so good with us!

a little bit of dust in our room, but they cleaned really good next day and offered free breakfast, thank you!

Very friendly and helpful at the desk, and a stylish and imaginatively run hotel. A bit of a warren upstairs and it wouldn't suit anyone with mobility issues. Good, fresh and well presented breakfast. Lots of nice personal touches, eg welcome note in room. And a library with a good selection of books, plus vinyl and turntable. Really well-run place.