The staff was friendly check in was flawless. The liby is warm and Inviting. The coffee is surprisingly pretty good and available all day for free. Breakfast was pretty good .room had a view of the bay. Also Thstsa Pizza is right next door the best pizza in Traverse City.

There was a loud humming noise hard to describe loud happen to sound off throughout the day and night I asked the front desk they acted like they didn't know what it I was in room 116 I would avoid thst room it maybe close to mechanical room wasn't enough to ruin my stay just annoying.

+Free cookies at check in +Amazing free breakfast with something for everyone --bacon, scrambled eggs, sausage, boiled eggs, pancakes, waffles, muffins, bagels, cream cheese, toast, peanut butter & jam packets, yogurt, coffee, juice, milk, cereal. +King suite was nice. +Staff were friendly & helpful. +Free coffee bar open 24/7 +Indoor pool & hot tub open 24/7 (no kids after 11) +Good location +Decent price

-The elevator & pool room both reeked of cigarette smoke, like someone had recently been smoking in there. -There were no towels in the pool room but lots of trash (empty cups & food wrappers) -The breakfast area was super busy at 8am & there's not much seating.

I must say I was not expecting such a wonderful experience! All that you hope to find in the big name hotels were found in the Sleep Inn. Every staff member were so genuinely kind, friendly and courteous. The property was neat and clean, the hot breakfast was delicious and offered a large selection of items and the room was extremely comfortable. We were there for 5 nights and totally enjoyed this gem of a hotel and can't wait to return!!

There was a slight odor coming from hot water. The staff indicated they had replaced an old water system and a remedy was soon on the way.

Our room was decent sized, beds were comfortable, and breakfast was amazing it had everything from eggs, bacon, sausage, pancakes, waffles, toast, bagels, yogurt, fruit, oatmeal and the list goes on. The pool was warmer than most hotels, hot tub wasnhuge. I loved the fact that it was open 24/7 to adults. The staff was very friendly and helpful. My mother was in the hospital and actually died while we were there. The fact that the staff was so friendly helped ease the pain we went through of losing our mother. Thank you for that.

It was actually perfect.

Clean room, comfortable beds, great location across from Little Traverse Bay! Adirondack chairs available to watch the stunning sunsets, such a beautiful location! Great hot breakfast: waffles, bacon, sausage, eggs, biscuits and gravy. Super nice staff attending to breakfast needs including asking if she could get us anything else and clearing our plates, etc. So pleasant and appreciated! Indoor heated pool and spa hours were great; open 24 hrs for adults, until 11pm for kids. We really appreciated these hours and took advantage of this amenity. All of this at a great price per night (Sunday/Monday)!

Our bathroom was on the smaller side, and toilets were low profile. Making use difficult as a senior citizen :(

The room was spacious and clean. Nicely decorated and easy access. We stayed on the third floor so we were happy to see an elevator. The lobby and staff were friendly and helpful. The hotel was easy to get to and conveniently located. Only about four miles to the airport. After dropping my friend off at the airport at 4:00 in the morning, I was able to get a few more hours sleep before the 11:00 check out time. We noticed that there was a coin operated laundry facility on the premises for guests, which was nice. Coffee available in lobby 24/7. I missed breakfast, but was too comfortable to get up.

Nothing to dislike about it.

Location was 5-6 miles from downtown & a relief from traffic & noise. Breakfast was excellent with wide selection & staff available to address needs. TV well placed & other amenities worked well.

No floor lighting or table lamps - just overhead (directly over head of bed & TV) fluorescent lights which I HATE. But most objectionable (imo) is the placement of bathroom sink outside of shower/toilet room and separated from bed by only a 3’ privacy wall. This allowed light & noise from bathroom to be disruptive and easily could have been avoided by extending the privacy wall another 3’.

The staff was very friendly and even gave a few recommendations. Breakfast good with lots of options. All vending machines and ice machines worked. Close enough to town but nor too far either. Didn't have to deal with alot of traffic and right across from the water. Plenty of outdoor seating to watch the sunset or the northern lights like we had the opportunity to do 2 nights in a row. They have a 24 hour pool and hot tub. 24 hour coffee, tea and hot cocoa bar with all the extras for it. Additional snacks behind the counter for purchase as well.

Nothing. Everything was AMAZING will 100% return here if we come back to the area.

Nothing bad to say. Spacious and clean room, pet friendly, 5KM walking trail starts in their parking lot, free breakfast that had lots of hot options, surprisingly comfortable bed, pool and jacuzzi open 24 hours, great location and a close drive to everything in Traverse City area. We will be back next year.

Breakfast could be elevated a little....the gravy for "biscuits and gravy" was not very good at all. I love biscutis and gravy but it was not my favorite item. Better gravy and something like hash browns would have been a nice addition........but I enjoyed my hot waffle with bacon and sausages.

We LOVED the pet friendly facilities. The staff was absolutely amazing and the fella in the breakfast area was the nicest! He was wishing everyone a great day and making sure they had enough to eat. The pool was perfect for the kids, and I loved that it was open late and the adult only hours.

It's a hotel, so we get that there are other people there but we had a group above us jumping around and I swear it was like a WWE match going on at 1 a.m. waking us up. We never call and complain to the desk but this went on for over an hour. A quick call put it to an end real quick. The rest of the night was uneventful.