Perfect Location to all the Disney parks - added bonus of having a free shuttle. The Hotel was large and despite the high number of guests, it never felt crowded.. Staff were amazing especially K, Sean and Aamir. Always smiling and always ready To assist. The hotel Facilities were brilliant.

Housekeeping was poor. Beds were never done. Bathroom never cleaned. Had to ask reception about the housekeeping policy and procedure but still the rooms were never cleaned. Could do with more shuttle buses as they were overly crowded and difficult to access and sit with small children and pushchairs.

We loved the breakfast buffet and dinner buffet. We loved how friendly and happy all of the staff were. THIS IS SUPER IMPORTANT TO US We loved the convenience of the shuttle We loved our room - it was clean and quiet. We loved the overall ambiance of the place.

Gluten free options, for instance gluten free bun for lunch or bread for toast DESSERT: I would like to suggest an ice cream machine or cookie tray to be added with the dinner buffet perhaps instead of the free drinks. The free alcohol drinks were great but since it's Disney and full of children and families less emphasis should be on alcohol if it comes down to budget - go for something cool and refreshing like an ice cream dispenser. I've seen this at other hotels and it's always a bit hit. HOT TUB: I would like to suggest child restrictions on the hot tub after a certain time so adults can enjoy it more. For instance: from 9:00 pm - 11:00 pm adults only in hot tub. It made it hard for us to relax with kids splashing and jumping in it.

Great location, very freindly staff, park early entrance is a great perk. Also, the ease of having complimentary breakfast and evening snacks/dinner is amazing!

If I had to say one thing, I’d ask for the evening snacks to last a little longer, or to end a little bit later, even if it meant starting it a little later.

We stayed 9 nights and enjoyed every day. The room was basic but very comfortable and clean. The pool area was the best. Very large pool and hot tub. Very clean. Breakfast was the same everyday. There is something for everyone. The nightly kickback was good, salad, hot dogs, soup and nachos and cheese was every night with the mains changing daily. Chicken, tacos, Mac n cheese, fried rice and egg rolls to name a few. Soda and juices. They also provided each adult with up to 3 free alcohol beverages a night, my rum/coke were very weak. Daily bus provided to the 4 theme parks as well as Disney Springs. I would definitely stay here again

Nothing

Everything, from the room to the pool the kickback,breakfast, shuttle and the convenience of having an area if you wanted to have groceries delivered and left is ideal and fantastic. Very clean and daily service is great any staff I dealt with were extremely helpful and nice so hats off to them. Loved our stay and will most definitely be looking at a return asap. Special mention to Joe who drives the shuttle buses he made my kids day almost like the best of friends and when leaving was a sad day! an absolute gentleman!

Nothing

I loved the location, it made me feel safe especially when there’s cops throughout the road due to the fact I have a child. Super close to Disney Springs! It is located in the middle of everything such as the theme parks and I-Drive. The hotel offered 3 FREE alcoholic drinks, they also had free breakfast and a kickback which was snack food. The staff was friendly and able to answer all our questions. Check-in and checkout was quick and easy. They had a pool and jacuzzi. They also had a bar inside the lobby where you can order food. They had a mini market everything was open pretty late which is awesome just in case you get hungry in the middle of the night or you realize you forgot something, you can just walk down there they won’t have everything but just the essentials

Parking was an additional $25 per night

My wife and I have stayed at the Drury previously and knew we would come back again, unfortunately this Saturday morning 11/4/23 my wife suffered a massive heart attack in our room. The staff was amazing and concerned. I can't say enough about them. Thank you

Great stay all around! Complimentary breakfast and dinner and happy hour drinks were definitely a plus. Shuttle to the parks, so you could park and not worry about daily parking fees. Very comfortable beds. Pool was very nice and surprisingly large. Will definitely be back!

Would have liked the shuttle to run earlier so that we didn't have to drive and park for Disney Run, but it really wasn't that big of an issue for us.

The staff, location, and facility were awesome. It's one of the best hotels we have stayed at. The room was very large and very clean. The staff was friendly and helpful. There were busses running to all the parks all day. The breakfast was very good and there were a couple of nights we took advantage of the nightly food and drink service, that was also very good, which was also part of the perks of staying at the hotel. My husband and I had a wonderful time. When in Orlando, we will not stay in any other hotel. This one has it all!!

There is nothing that I can say. We did not find anything we did not like. The shower can be slippery at times, I did slip after my husband used the shower and shower wash provided, but that was just a very minor issue, nothing to keep us away!!

Free breakfast and dinner, plus 3 free beers per night. I liked the food on offer, though other adults in my party did not. Staff were very nice, and very polite. 8 minute walk to Disney Springs, free bus to all Disney parks. Free bus was never packed, and always on time.

Only thing I can think of is that the lifts are right next to the pool, so during the day the lifts and tiled lift waiting area are always wet from swimmers, and can be slippery, kids slipped over a few times.