I always read hotel reviews. This hotel exceeded them! Friendly staff, very comfortable, fabulous breakfast choice, every where clean including the well kept gardens and the pool area. Staff obviously take pride in working here. Area was safe and quiet with easy access to shops, cinema n food all in walking distance. The hotel also offered free food n drink social meets 3 days a week. We will definitely be staying here for our future trips to Arizona! Thank you to all the staff who work here

The fact that we had to leave to go home

Size of the suite, very good space around the bed area, the bathroom..

we receive a room with a shower/bathtub valve issue. No access to water. This should have been notice while cleaning and repaired before having the next customer showing up. We reported it around 7 am and had to do it again at 9 am. There was a change of shift, lack of communication. Once the repairman was told, it was quick to fix and we were able to take a shower . The breakfast during our week days, Less options with the fruits, yogurt which is what I eat every morning. But the eating area is nice and the staff

The property was huge and the rooms were accommodating for all the people we had in our group. Cedric at the front desk was so nice. He was welcoming and his customer service was incredible.

Breakfast was not ready at 7am . They had the light off and people were forming in the eating area . We had to be somewhere by 8am so we had to find breakfast somewhere else . Someone else needs to be able to run the kitchen if emergency’s happen.

For 300.00+ the blanket had blood stains and the carpet was ripped. Not enough towels. The lamps didn’t work. The room had a smell that wasn’t pleasant and there was a loud noise at night making it hard to sleep. For 400.00 a night I definitely felt like I was in a 3star establishment. I stayed there because no rooms were available anywhere else. I will definitely be touching base with your corporate office.

Very good location, comfortable beds, managers reception with free drinks and food 3 nights per week.

Poor housekeeping, rooms should have light clean each day with a full clean after 7 days. Management insisted this was done but we only received light clean on 2 days and had to escalate to get manager to arrange cleans despite housekeeping saying it had been done..

The front desk staff was super friendly and helpful. The breakfasts were delicious and had a nice variety and the Monday through Wednesday social events were terrific. We loved the in-room kitchen and the washer/dryer facilities too!!! Very comfortable bed and pillows.

Nothing. We loved everything.

We were on the top floor. It was so quiet for sleeping. The room was clean. Staff was friendly.

The pillows on the bed were really soft even though there were two per person. It felt like there were no pillows at all. We didn't bring this up to the staff.

Exceptionally clean rooms and great breakfast service. Guest services went out of their way to help us. The area is quite and family friendly. My kids felt safe to walk outside. You have Target, McDonald’s and a small strip mall there along with Ross. It made our stay even better as we could grab all necessary items at 3 minutes of drive. Special thanks to all guest services folks for being very kind and welcoming!

I suggest to plant more trees as it’s hot in Arizona. Trees help make a better environment and keep the cars in shed as well :)

The breakfast buffet was amazing. The food was delicious and it was part of my stay. Wish we could of stayed more than one night. I actually even like the hotel better than The Talking Stick resort. The bed was so comfortable. I felt like I was sleeping on a cloud. Next time I choose a place in scottsdale. I am coming back to this location.

This is one of my favorite places to stay. I have to go to Mayo for tests frequently and like to be in a clean place that offers ability to eat or have free breakfast. From past experiences, I know if something is not right with my accommodations, staff will take care of everything.

Nothing was wrong on this trip