Nice boutique hotel decorated in traditional Ecuadorian motif, very charming. There is a restaurant on the bottom floor where they serve a very good included breakfast with eggs to order. At night the restaurant serves (pay for) traditional Ecuadorian food using ingredients native to Ecuador and the Andes mountains, but with a modern flair. The restaurant gets rave reviews. Rooms have a good shower with plenty of hot water and a very comfortable bed. Probably the best thing about the property are the people who run it and work there. They are so wonderful and accommodating wanting to help whatever way they can to make you happy. Even when checking out, the woman at the desk walked outside with me to wait with me to make sure I made my Uber ride okay, very sweet. Just an fyi, if somebody has medical issues, be aware that there is no elevator and if on the 3rd floor, there are 2 flights of stairs to climb so maybe ask for a lower room, especially at Quito’s high altitude.

The room I had was directly above a busy street so could get pretty noisy at times but that goes with the location..

The hotel is so beautiful in architecture and theming. The staff is very nice, helpful, and assisted with arranging taxis, uber eats, to go breakfasts, and even with firewood for a fire on the rooftop. The owner (?) let my son participate in a small cultural ceremony for the equinox, which he really enjoyed. We also loved the unlimited free tea including the coca leaves which helped us a lot with altitude sickness. I would absolutely stay here if we returned to Quito

I’m a tough critic for mattresses and so I would rate mattress comfort as average. My husband and son did not have any complaints

We had a lovely stay and would happily recommend this hotel. The decor and historic charm were beautiful, and the staff were warm, welcoming, and attentive. Breakfast was fresh and delicious – fruit, yoghurt, granola, fresh juice, a hot drink, and eggs cooked to your liking. Free drinking water and hot drinks were available in the common areas, and the staff kindly let us use the fridge for our own items. The room was spacious with two comfortable double beds, and the private bathroom was a good size with a great shower. We also ate twice at the associated restaurant and really enjoyed the vegetarian options. WiFi access was great during our stay. It dropped out once due to heavy rain.

The only downside was some noise from late check-ins and guests in the evening, as sound carries easily through the building. A carpet on the stairs might help soften this. That said, unless you’re very sensitive to noise, the location (around 10–15 minutes’ walk to the historic centre) and the warm welcome more than make up for it.

This is such a unique hotel! It’s a 1950s building with every room decorated in unique style. Our stay was over Christmas and we ended up being in the hotel on our own, but the staff were always around for us with a smile and real care, particularly Michelle and Maria. The room was beautifully cleaned every day. The breakfast was simple but wholesome and the restaurant in the basement provides local dishes with a modern twist. Before we left the owner Rodrigo explained the spirituality of Andean culture in a small ceremony to wish us well. The location is easily walkable to the old town and if you can tackle the steps up the hill nearby Itchimbia park is a lovely place with superb views.

Right now there are roadworks on a bus lane on the main road near the hotel which cause big jams and the traffic uses the top road by the hotel as a shortcut, so rooms facing this street can get noisy.

Charming hotel with very comfy beds. Friendly and attentive staff.

The noise from other rooms can be a bit annoying.

The Chicana boutique Hotel is absolutely beautiful! The rooms are breathtaking! The beds are comfortable. The showers are great. The staff is the most friendly staff we’ve ever encountered. They are literally pleased to do anything you would ask The breakfasts are delicious and in the middle of the day while we were playing games in their game room, we asked for a cup of coffee and they went into their restaurant and made us each coffee lattes for free. Michelle arranged wonderful taxis for us to take us on our excursions.

Nothing! This hotel is excellent

We spent one night here in mid-March, and were highly pleased with the hotel setting, amenities and staff. It is a twenty-minute walk to the edge of the historic center, and the uphill walking back was doable for this couple of 73-year-olds. This small hotel is beautifully decorated throughout with indigenous artwork and crafts which proudly showcase the local Andean culture. The wifi was excellent, the room was spacious, and there was plenty of hot water in the shower. We did not get to enjoy the rooftop patio as it was chilly during our visit with a heavy thunderstorm in the afternoon, but from a quick look the view of the city seemed excellent. The restaurant downstairs served tasty local breakfast fare, and also an excellent dinner. It was a welcome convenience to avoid being outside after dark in the area, which is safe enough in daytime but said to be a little dangerous at night (not the hotel’s fault, and seemingly a problem throughout much of Quito). The staff was very pleasant and helpful, and especially kind to allow us to stay longer than normal checkout the next morning since we had both taken a bit ill overnight.

A small boutique hotel, on a quiet and relatively safe street, right in the center of Quito. It is a short walk from the historic and most touristic streets. The room is spacious, clean, with a comfortable bed. It doesn't have air conditioning but it wasn't necessary. There is a terrace from which you can glimpse the city and mountains, a landscaped mezzanine where you can have tea or coffee. There is no elevator as it is a modernization of an old building. Breakfast is not a buffet, the items are limited but of very good quality, especially the natural juices. The small restaurant is a must at the hotel, it serves dinners at acceptable prices, with a variety of gourmet food and a selection of traditional drinks, all Andean-inspired, certainly unmissable. Highlighting the friendliness of the staff, especially the reception. The added value of the hotel lies in the cost-quality ratio.

Nothing.

The staff were amazing so friendly and helpful. It’s a really cool building and beautiful comfortable rooms with very good showers and hot water. Breakfast was amazing. Decent coffee, fresh fruits, eggs, juice, organic yogurt and granola. Good working wifi as well.

Nothing major. The rooms front road facing were extremely noisy at night. Some guests were not respectful when walking past rooms at night and woke us up. Not the hotels fault but could be worth making a sign in reception to keep noise minimal after 8pm.

A fab little hotel with the loveliest most helpful, kind staff. I loved the style of the accommodation, with really large comfortable rooms, fantastic hot water showers and an amazing breakfast of fresh juice, cooked eggs, organic muesli and yoghurt. It was one of the best breakfasts we had during our month of travelling South America. The location was good. A really short walk to the Basilica church and approx 15 min walk to the Independance Square with delish sandwich cafes and shops and the hustle and bustle. I would also really recommend heading to the top of the hill up from the hotel (5-10 mins uphill walk) where there are some beautiful cafes and restaurants with views right over Quito. It is also safe to walk at night as a good area. The hotel also has a cool restaurant, however it is a little on the pricey side.

Nothing major to report. If you have a room by the stairs it can get noisy with other guests passing through, however this is due to the age and style of the building.