The bed was the most comfortable bed was amazing. The women at the front desk was awesome. Great location, very cleanly!

Bar hours were misleading, either inconvenient timing or closed due to events. Speaking of events, they really disturbed our sleep because it was really loud and rowdy. We had seen reviews about noise level but we thought it was due to facing the street, be aware that the inside rooms are just as loud if not louder. Man at the front desk had a poor attitude and treated us like we weren't good enough to stay at this hotel, so unprofessional.

My family and I recently had the pleasure of staying at Hotel Cordial La Peregrina located downtown Las Palmas. Wonderful experience! From the moment we arrived, the staff went above and beyond to ensure our stay was comfortable and enjoyable. Their hospitality truly lives up to the hotel's name "Cordial." The facility itself is well-equipped with everything you might need for a relaxing stay. Our rooms were clean, spacious, and thoughtfully designed for maximum comfort. One of the highlights of my visit was the breakfast — absolutely fantastic! There was a wide variety of delicious options to choose from, and everything was fresh and well-prepared. The hotel is located in the pedestrian only area, surrounded by great options for restaurants and bars. If you drive there don't worry ! There is a parking garage right around the corner, maybe 5 min walk. What stood out the most was the exceptional service from every member of the staff. They were incredibly accommodating, always ready to assist with a smile. Their kindness and professionalism made my stay truly memorable. My daughter forgot an important item in her room, and they immediately let us know and even coordinated to mail it to us outside the country. I highly recommend this hotel to anyone visiting Las Palmas. It’s the perfect combination of comfort, great amenities, and outstanding service.

I recently stayed at this hotel and had a mostly positive experience. The location is fantastic, making it easy to explore the city. The receptionist was incredibly helpful and kind, which made the check-in process smooth and pleasant. Breakfast was great and reasonably priced at 12 euros per person. Parking was ok, costing 10 euros per day.

The room itself had limited access to natural light and felt quite dark, even with all the lights on. There was a window measuring 160cm x 60cm, but it couldn't be opened, which added to the dim atmosphere.

This is our second stay here and it is still a favourite. The location is excellent for us in the old town, surrounding by beautiful buildings. Be guest is 5 mins away with the art centre and museums. Good shopping too if you are inclined! Next to the coast promenade for running and walking. We use the rooftop and pool which are fabulous and the staff there are terrific. My partner worked for a few days when we were there and there is very good coworker space around San Telmo.

Our room 203 was like sleeping on the street no noise proofing and terrible as we are in a very busy area. We were told we could be moved twice but then not and the reception staff didn’t really care. We were eventually moved after 3 nights to a lovely quiet room.

Elegant Boutique hotel with good comfort and everything needed for a quiet relaxing discovering of Las Palmas historical centre. Near to several shops / shopping district too, bar, restaurants. Nice room with modern and tech facilities (appreciated large flat screen TV). Very nice Rocktop terrace for drink with swimming pool/solarium too area. Very kind staff, high cleanliness level, historical center proximity. Very nice stay and felt like at home, thanks again to the kind staff. Hope to come back in future.

Maybe to improve a bit the room insulation, a couple of nights with very noisy neighbours/guests (of course it depends from guests' behaviour, hotel not responsible)

Excellent location in the heart of the historic district of Las Palmas. Excellent restaurants only steps outside the hotel and a five minute walk to the main shopping district of Las Palmas and the sea front promenade.

Room was too small for two people but would have been perfect for one person. I did not like the dark colors of the walls - made it seem even smaller. The hotel had only feather bedding - no foam pillows which activated my allergies. I had to buy a foam pillow for my three nights at a nearby Zara Home store 15 minutes away.

The location is exceptional for travellers that wish to veer away from the more touristic areas - St. Telmo's access to the whole island is exceptional (within a 5 min walk) and all public transport is reasonably priced (approx 50c / km of travel) - Travelling to Puerto Rico (south) was about 4.70e per person (great beaches but be prepared for package-holiday hotels etc) - Likewise the middle of the island was accessible. Back to the hotel, the bar (RockTop) is quite cosy with the pool nearby - great for relaxing and taking time out - Restaurants in the area are varied in style and quality - Be aware that you have to fight with locals too :) Knowledge of Spanish is "NOT" required - but it helps!

Not a fan of the breakfast - It was ok but a little overpriced for the offering. Helps if meat based products are labelled (when not clear) esp when you are travelling with a Vegetarian.

I stayed here during the Animayo Animation Festival, which is literally around the corner. Great restaurants in the area, easily accessible busses (to and from the airport) two comic shops within walking distance. Staff were very helpful and friendly. Rooms were lovely, shower had a big head and a small one for rinsing off. Breakfast was nice. Pool and rooftop bar were lovely, the drinks were great! I loved it and will be back.

I wish the pool was open earlier (10am) and/or closed later (6pm) so I could have used it more during the business trip. But this is a very minor gripe.

The staff were the main assets of this hotel they were all lovely and went out of their way to be helpful. A special mention to Alexander on reception who was especially helpful and kind. The hotel is situated in the centre of the old town which is convenient to access public transport and bars and restaurants. The roof terrace was beautiful with a good mix of sun loungers and seating.

The room was very dark and there was an unpleasant smell of drains mist if the time. Breakfast was varied and nice but the eggs were made very early and left to sit for a long time in the warning tray as there are only a few guests they didn’t need replenishing. Breakfast was exactly the same each day which was too repetitive. The swimming pool was very cold.

I loved the softness of the bed. I slept like a baby! The room was beautiful, clean and spacious, with outlets on both sides of the bed for charging phones. The bathroom was also quite big. I adored the rooftop. It was the reason we booked this hotel and it did not disappoint! The location was perfect, in Vegueta and near Triana. Many restaurants and cafes nearby for breakfast, lunch, dinner, or a cup of coffee. San Telmo bus station (for all transport to Agaete, Arucas, or Maspalomas, or the airport) is only a 12-minute walk.

The weird window in the bathroom with direct eye contact between the person in the shower and the person on the bed. I mean, we are a couple and we love each other but we also need some privacy sometimes. However, mid-stay we came back into the room and it was covered with window film. A perfect solution that made the bathroom much more comfortable!