We especially like the location since we were travelling by bus it was important that it was close to a bus station. The room we had was spacious and comfortable. We also liked the location in that it was very close to good restaurants and places of interest.

There were two things in particular that we didn't like - there was no window in our room, and there was no lift. However, the staff were so helpful in that they helped carry the very heavy suitcase to second floor!

The location is perfect for everything. Restaurants on the doorstep, shopping a short walk away, San Telmo bus station in easy reach and the old town nearby. Beds made up every day, fantastic! Easy access after hours. Staff very helpful.

The next time we stay, I would not choose an internal room. There was nothing wrong with our room (12) on this occasion and it is no reflection on the hotel, but rooms with a view are preferable. Our choice.

it is situated one of the main places of the old town, with restaurants and the fantastic Gabinete. From on balcony we had a beautiful view and could see tourists taking pictures all the time. The staff is very, very friendly and helpful. We will be back

Poor sound isolation. Which is quite normal for this kind of old building.

I liked the friendlyness of the staff. I changed room after 2 days because of the better wifi. And the staff was always helpful and friendly. The architecture is very traditional and looks great.

Condition of the rooms. The hotel is old and it shows sometimes. Bathrooms feel sometimes outdated. No Air Conditioning. I have not read this in the description. So I have assumed that this would be the case.

Location is amazing, can't get better than this is Vegueta. Beautiful balcony overlooking the plaza is more than you could wish for.

At first I was put in a windowless room, as booking.com had mistakenly translated this interior-room as "view to the courtyard" in Finnish. But for a small extra fee I was able to upgrade to a stunning room with a balcony. There were no toiletries in the room, not even hand soap, which I thought during a pandemic was strange.

Great location near to old town and transport links. Good restaurants nearby - one directly next to hotel serves good tapas. Breakfast is basic and self serve. No lift so not so convenient for people with mobility issues. Rooms on first & second floor. Ours overlooked the plaza which was very good.

No kettle in room so had to go downstairs to go downstairs to get morning tea.

The location is next to the old town, on a charming square with activity but no excessive noise. There is much polished wood and the building is beautiful. The staff are friendly and helpful. We had our own small balcony, looking on to the square, looking at a palm tree. Good breakfast. There is a bus staion nearby.

There is no lift, but for going upstairs on arrival and down to leave the staff just took our suitcase without being asked, and took it for us. It was no problem.

Checked in quite late, but that was no problem. room had good clean facilities.NIce view from the balcony on the first floor communal area. Asked for accessible room, got one (though there is no lift).

Breakfast was adequate, better value to be had at cafe/gelateria next door.

The personal is super helpful ,smart and the room was perfect and very tidy. Toilet perfect! Beds were very comfortable ! Mega charming hotel! A pearl! I strongly recommend it!

As it is a historical building we should understand that there are no lifts available...The breakfast was very simple.

The hotel is beautiful - it is in a gorgeous old building in the heart of the old town. We loved sitting on the balcony watching people dining and even musicians in the busy square below. The staff were very friendly and helpful - they kindly let us store our bicycles in the empty breakfast room.

The room with a balcony was noisy throughout the night (though the balcony is wonderful to sit and watch the world go by). Our second night we stayed in a room without a window which was quiet and we could still enjoy the communal balcony.