Very friendly staff, great breakfast

Beautiful hotel with an amazing buffet breakfast, friendly staff, exceptional facilities.

Our twin room was not ready upon arrival at 15h00, waited for nearly an hour whilst they tried to find another room. Eventually got given another room on the top floor with an obstructed view of Table Mountain, not the room shown on booking.com. Disappointing for a 5 star hotel, enjoyed the rest of our stay.

Room was great. Nice size. great check-in experience with valet parking. Hotel is impressive. Whiskey bar looks great.

View of city from room was not great as looking mainly into a building fairly close by. Would book a mountain view next time. Breakfast quality was great but back room feels a bit 3 star versus tables in main lobby that match quality of hotel. Coffee was terrible. Hotel of this caliber should have a barrista and not an automated machine - and I'm not a coffee snob!

Nice hotel, clean and good restaurant. Location city center. Basically, it is a five-star hotel that knows how to run the business

Be prepared. There are homeless people outside the hotel. A five-minute walk to buy a pack of cigarettes and someone trying to rob me and my colleague.

I liked that I was in a room with better views of the City and Table Mountain which made the experience nice.

I was originally in a room with no views. However, upon speaking to reception they were able to accommodate me in a better too.

Taj! This hotel chain has been my go-to for years, and that’s exactly why I chose to stay here during my trip to Cape Town. I’m happy to say they’ve maintained the same high brand standards I’ve experienced at other Taj properties around the world. We booked a Luxury Mountain View Room for 5 nights, and it truly felt like home. The room had beautiful views of Table Mountain and Lions Head. The room was spacious, with a wide, comfortable bed. There was a smart TV to connect Netflix or YouTube, a well-stocked tea and coffee tray, and a large bathroom complete with a bathtub, bath salts, and bubble bath. There was also a separate shower area, which was a great touch. Our stay was very comfortable and pleasant. The staff was generally cooperative and helpful whenever we needed assistance. The hotel has an indoor swimming pool and gym on the second floor, both of which are clean and come with water and towel facilities. The breakfast buffet was generous, offering a mix of continental and Indian options. There were live cooking stations where freshly made dosas, eggs, omelettes, hashbrowns, and more were served right from the kitchen. A great way to start the day!

I’m giving this review 8 instead of 10 for a couple of reasons: Response time from the staff was slower than expected on multiple occasions. For example, when we requested towels, water, or toiletries, it sometimes took 30 to 60 minutes for them to arrive. Although the breakfast spread was large, 95% of the dishes were repeated daily, which made it feel a bit monotonous by the end of our stay. Despite these minor issues, I would definitely stay at Taj Cape Town again. It provided the comfort, familiarity, and service that made me feel right at home.

Beautifully appointed room, well serviced. Breakfast buffet was exceptional, food quality outstanding. Staff are friendly and helpful. Obviously well trained. It is a city centre location, opposite St George’s cathedral and Company gardens. It is near to buzzy Greenmarket square and the sightseeing bus stops, but a 20+minute walk to the waterfront.

For me, the lack of a roof top sun terrace and pool was a little disappointing. However, there was an indoor pool and fitness centre.

The place, the staff, the room - wonderful room - large room, comfy bed, walk in rain shower, water filled every day - great view of mountain (lions head and table top) and nice little balcony, good central location - they even made us a take away breakfast as we had to leave at 04:30. Also lovely fluffy robes. Also, in the evening they made a fire in the BBQ to keep us warm on the terrace area. Oh yes - and the breakfast was excellent too. Buffet and a la carte included.

It was really fab. Could have got room ready quicker though. We ended up waiting until 3pm, which is the check in time to be fair, but difficult to see why. So we had a lovely lunch in the Mint restaurant while we waited. They took us to the room but left luggage downstairs.

Conveniently situated

Fantastic luxury hotel located in Cape Town city center; Just across the Anglican cathedral and the company gardens, and minutes from the government offices. Half the rooms have spectacular views of Table Mountain. Many lovely restaurants and bars within walking distance. Rooms are specious and comfortable. Bathtubs and showers at your disposal. Turn down service in the evening. Breakfast was spectacular. Generous buffet with many options, including Indian breakfast food. Menu with egg dishes and Indian specials on offer as well. The eggs royale were very nice, but the aloo paratha won the day. I appreciated the fresh chai masala was prepared daily. Very wisely and usefully, breakfast goes till 10:30 daily. The gym and spa facilities were excellent. Impeccably clean. The Attention to detail was impressive. Two restaurants available on sight. The Indian Bombay Brasserie is highly recommended. Hotel bar goes till 2am. Full bar, good cocktails. Impressive whisky offer. Staff at the bar and elsewhere were wonderful. Taj Cape Town is a luxury hotel, but is also great value for money. That fact together with the location, excellent facilities, helpful staff makes the Taj, for me, the best hotel in town. Will return!

Bad pillows