Pros: -Quite a large and spacious room -Very clean and pleasant atmosphere in the hotel -Rooms are very quiet as all of them have sound insulation -Room was warm and the bed was huge and comfy with very good and supportive pillows -Internet was extremely fast and covered the whole room without exception -Breakfast was excellent, eggs could be ordered a la carte -Location was quiet and quite close to the waterfront where the christmas market is located -The hotel has a BMW Wall Charger for EVs, which is free to use as long as you need it, which is a huge plus given how iffy Belgrade's EV infrastructure is -We had SPA and Massage included in the room fee, which was exceptional value for money

Cons: -One slightly sad thing is that, given where the hotel is located, none of the rooms have any sort of view, but for 1 night that really did not matter to us -Hotel does not have a restaurant, but there are a lot of restaurants nearby

Rooms were clean . Breakfast quite good . Staff friendly . Location good . Bed good . Shower pressure good

It was 18 degrees outside so this is considered winter despite being march . The hotels policy is to not have the air conditioning on during “winter months” . This results in the room being very hot . The only way of relief is to open the window but there is 24/7 noise due to the location. Cars, delivery vans at 6am, drunks walking past shouting and singling songs . Police sirens . It was impossible to sleep. This would have been solved by simply putting the air con on and letting the customer decide if they want it hot or cold in the room .

Our stay was really nice, the location is perfect just around 10 minutes on foot to Knez Mihailova. Following our feedback, our room was upgraded without any additional cost. The breakfast was delicious with variety of options together with fresh omellette service. The staff especially in the receptions were very helpful with smiling faces.

There is no clear instruction to reach the hotel from airport, you may want to check before arrival. Smoking is allowed in the lobby bar but it is like that in every place in Serbia unfortunately.

Lovely city Hotel, few minutes from the center, nice room and very welcoming and friendly staff.

I selected this hotel because they advertised a spa, jacuzzi, steam room, and sauna. When we inquired about the spa, the receptionist assured us that it was available for use. However, to our disappointment, the jacuzzi and steam room were not operational, as they were apparently broken. The receptionist was aware of this but chose not to inform us. I was both frustrated and disappointed by this lack of transparency.

Everything was amazing. Hotel is modern, room was very clean. Breakfasts were very good, there was something new every day. The location is just perfect, in a quiet area, walking distance from the main central attractions. The staff was very friendly and helpful. One of the best hotels I've stayed ever. Great deal for the price they offer. Definitely would recommend this place and would stay here again when in Belgrade next time.

Single room was a bit tiny. I was ok with that as I did not stay long and did not spend much time in the room. But for longer stays, next time I'd go with a double-room.

- The location is super convenient (close to city centre, but then again a little away from the hustle and close to some nice restaurants); - Breakfast is fairly rich (Serbia, Continental, etc.); - Quick check-in; - Helpful staff; - Good espresso :) - Overall pretty fair value4money

- the IT connection could have been better or more robust, in particular in the room itself (i.e. the connectivity breaks off every now and then which is unusual for Belgrade hotels, cafes and restaurants, etc.);

Staff was great, location is pretty good too. Easy to catch a taxi or walk to the pedestrian areas. Room is modern and nice to stay, furniture is new.

Smoking is a huge problem in Belgrade and in the hotel. Despite "non-smoking" policy people are smoking everywhere (including adjacent rooms). I've complained and staff did something (it wasn't as bad as during 1st 2 nights). Again, staff was nice and apologetic, but policy enforcement were not

In our very first day in Belgrade a bad suprise hit us. We booked 2 twin rooms (the pictures of the room included two single beds) for 4 person via Booking.com. But during check-in Marija told us we only booked two single rooms for 2 person. I told that we can pay extra for additional two but the hotel was fully booked. Marija, with a calm smile on her face, helped us sincerely and gave us double rooms without any extra charge. She made our new years eve unforgettable. The hotel, its location, breakfast and bar were also amazing…No need to search any other place to stay in Belgrade, thanks for everything.

Large and spacious room. The room was very well equipped. Hotel is situated in a small and quiet road near the centre. Good soundproof to the inside and outside. Large bathroom with good shower and good quality towels. Very comfortable bed - although a bit small - with good quality linen. Good lighting. Everything very clean. Very friendly and helpful staff, though only at reception Excellent breakfast! Strong WiFi everywhere in the hotel.

The temperature in the room was always too hot although outside temperatures did not exceed 15 degrees on mid-day. It seemed that the air conditioner functioned only as a fan. Even the lowest temperature setting had no cooling effect. Thus, the cooling was done through the open window. Quite cramped breakfast room.

The Reception staff were very helpful, They couldn't do enough to be able to assist with anything that was required. The breakfast was very good and the location was very useful to all aspects of a tourists requirements.

The Grumpy housekeeping person. The smell of smoke in the reception area and the bath towels that are supplied.