Wonderful environment, beautiful and clean hotel, friendly staff, always willing to answer your questions, nice young smiling people. I was a bit unsure about choosing the water park; from the photos, it’s hard to tell whether it’s new, old, small, or large. However, in the end, we were satisfied, the kids had a blast and enjoyed it. For me as a professional swimmer, it was a bit underwhelming, but that wasn't the purpose of the trip.

The restaurant – if you can even call it that – at the outdoor pool is, and I’m not exaggerating, absolutely terrible. If I were only rating 'the place where they serve food,' I would give it a 0.1/10. I don’t understand how the same place can have such refined service and quality food at breakfast and dinner, but then offer something so awful by the pool. €25 for a terrible sandwich, fries, water, and beer? You must be kidding. Secondly, the layout is a complete mess; you can’t tell where the entrance is, where to pay, where to stand, or where to exit. I had to remind the waitress three times about parts of my order she had forgotten. This is an absolute contrast to the rest of the hotel in terms of amenities, presentation, approach, and service quality.

Breakfast was really good, as were the staff. The rooms are spacious. Location is excellent for hiking in the mountains and/or skiing. The nature is magnificent. The little town of Bohinjska Bistrica has everything you need for a short stay, so no worries there.

Heating/ventilation in the room didn't seem to work so we had a lack of fresh air (we opened the window a lot, but we were here in the winter, so not so excited about it). We weren't cold, mind you, it was even too warm at night (we set the thermostat at 20°C but it didn't work and the room card was in its activation place by the door that didn't light up), but still.

The atmosphere is fantastic, and the staff are incredibly friendly and attentive. The dinner selection is diverse and plentiful, offering a great variety. The pools and wellness facilities are excellent, providing a relaxing experience. There are always enough parking spaces, which is very convenient. The bowling alley is also a great addition, making the stay even more enjoyable.

The rooms are quite cold, and there is no way to increase the temperature, even though there is a device in the rooms, but it doesn’t seem to respond. I also heard from other hotel guests that they felt cold as well, especially after returning from skiing or using the pool. Additionally, the breakfast could be more diverse to offer a wider selection.

Breakfast good, aqua park fun (but does requires maintenance), the provided robes and towels were appreciated. Car parking and location is good for this lovely town. Wifi is good. Elevators very efficient.

Air conditioner wasn’t working properly, as control was faulty, as kept saying window was open, the Safe didn’t work, towel heater and tv all were both glitchy, occasionally working. Pillows thin and lumpy. Mattress hard. The provided body wash/shampoo empty. I advised staff when leaving of room issues and instead of acknowledging what I was saying, just said I should have reported earlier. Honestly, I can’t be bothered constantly reporting faulty items and there were a lot. Maybe a quick audit should be conducted from time to time, as opposed to waiting for guests to advise. I hope these items were fixed up for next guests.

The New Year’s Eve program was great for families and we loved it. The dinner was classy, the photo booth was a very nice touch, the DJ was great and the staff were really amazing. We also really appreciated that we couldn’t hear the party downstairs in our room so our toddler could sleep without a problem. The water aerobics class on 1st Jan in the water park was a blast - the instructor chose the most perfect music and created a real family friendly party vibe 😊 We’ll certainly consider spending the New Year’s Eve with the child in this hotel again. We liked our very spacious room, the tasty food and the whole atmosphere in the hotel, especially the kindness, attentiveness and positive attitude of the whole staff.

The water park could use a bit more cleaning and an upgrade, otherwise everything was great.

The hotel staff is very friendly, our daughter enjoyed the animation program pretty much. Hotel is well equipped, we enjoyed the table tennis, massage chairs and lobby bar with music events. We had the stay with the free aquapark entrence, which we highly recommend. The aquapark is not crowded and offers a lot of fun. The breakfasts were spectacular and we found some new dishes there every day. The mountain view from the panoramatic window was very nice. It is possible to buy the Bohinj tourist card at the reception. Bohinjska Bistrica is a small calm town with everything you need (shops, restaurants), we liked it.

Ideal place for trips to Triglav National Park. The village of Bohinjska Bistrica is also pretty, and it's fantastically framed by the mountains and forests all around. Near the hotel, there are Spar and Mercator markets. The hotel is very comfortable, there is relatively lot of parking space. The aquapark, connected by a corridor to the hotel, was quite large and pleasant, with unlimited free entry. The breakfasts were very plentiful and good, and we sat on the terrace with a wonderful view of St Nicholas Church and the mountains.

Just a small thing, which probably had to do with the (very slightly) lower price for accommodation: the balcony of our room faced the station and the sawmill, where they were working hard until midnight. But this is actually something we should rather praise :-). Also: the balcony had a strong light that didn't have a switch (lights up automatically when it gets dark outside). This somewhat spoiled the view of the beautiful forested mountains behind the station and the sawmill, as well as the view of the starry sky (Bohinj otherwise has relatively little light smog, the stars are fantastic here).

We had a wonderful stay at the hotel, with breathtaking views of the mountains that made our mornings truly special. My family and friends especially enjoyed the complimentary access to the aquapark, which was a hit with everyone. The Jacuzzi in the Presidential Suite was another highlight, providing a luxurious and relaxing experience.

However, we did find the hotel to be a bit overpriced. Additionally, we were disappointed to find that the swimming pool was not directly connected to our suite as we had expected from the pictures on booking.com. Instead, the pool was located on the other side of the floor, which was not as convenient as we had hoped. Overall, we had a pleasant stay and appreciated the amenities, but the cost and the misleading pool information were slight drawbacks.

We spent 5 nights in this hotel in 5 rooms with my family (3 generation). We had different type of rooms with breakfast, but finally had buffet dinners as well. (Very good choice with a bigger group.) We loved the Aquapark (we used it every day - it’s also a backup if the weather is not suitable for the hiking.) We booked also the big suite with open air jacuzzi, which was really amazing!

The aircondition was not always enough to cool down the room (especially the suite with big windows) - but it was extremly hot in that days. You can’t make dark in the suite, the no full window cover curtains.

Surrounded by wonderful nature, this hotel offers a perfect weekend gateaway. Staff is nice and welcoming, food was nice and we enjoyed our stay.

We chose this hotel among others because, besides spa and wellness (which most of other hotels in this area have), it had additional facilities like bowling room, cinema... In the end all of those facilities were booked (as they told us, they had some events) so that part was a bit disapointing. If we knew in advance, we would probably go someplece alse.