The staff here are lovely - there is definitely a personal touch. The location was excellent and the hotel benefits from their own drivers who can help when needed. The included breakfast was very nice and catered to all. Hotel was quiet. There was always someone on front desk all night - Phiwe had the week we were there and was always very attentive. We loved are stay and would consider returning!

Not much. The bathroom would benefit from a few hooks for the supplied robes.

Staff was great and very friendly. Hotel is beautiful and the room spacious. Breakfast was great.

At breakfast can improve by having side plates available for bread, pastries, etc. Parking was problematic in that the street is very narrow and it was difficult turning around the car. We also booked sessions at the spa. The treatment was not quite 5 star, we were not asked which of the options on the menu we wanted and the noise levels from outside the treatment room carries very loud into the treatment room. Not very relaxing due to the noise from reception area.

Breakfast options were good. There was plenty of choice ranging from fresh fruit, yoghurt, meats and cheese to cooked options and pastries. The hotel is a little oasis once inside and the staff are the best I have ever encountered for making you feel welcome.

Although it's not the hotels fault, our room backed on to a busy road and could be quite noisy. It is a busy city so it's not too surprising that you hear noise from other properties when relaxing by the pool. The access road is quite steep so not for those with limited mobility.

Excellent location. Clean hotel with great facilities. The staff we ALL amazing. Attentive, friendly and always happy. The pool was a ‘plunge’ pool that could only accommodate 2/3 people at a time. Breakfast was excellent. Cooked as well as continental.

We arrived without a hire car, therefore we had to get taxis everywhere for our own safety. The hotel sorted these for us each time which was fantastic. The drivers were prompt and cars clean. It was a little expensive and added a lot to the bill. Table Mountain transfer R500 a trip to Woodstock district R600. Having mentioned this it was still a great service that we used and needed. So paid for willingly. The shower also was a little unnerving at 1st as I felt I could be seen from outside. You cannot. It is a boutique hotel and therefore the shower was made to feel like it was outdoors.

We stayed in a premium mountain view room. Very pleasant stay. Rooms clean and comfortable. The staff extremely welcoming and friendly. Attention to some small details. Very good breakfast. Safe parking for rental car. We can only recommend this hotel! Thank you.

Due to a main road going past the back side of the hotel, one can hear traffic until early morning hours. Cape town is a big and busy city, especially during peak season, so this would be a minor complaint and not be a reason for us to book as a returning guest!

Highly, highly, highly recommend. The staff was amazing - particularly Sheila and Elton who were tremendously helpful arranging dinner reservations and travel to/from the hotel. Whether it was their recommendation or a special request, they just made it happen. Peter was an excellent driver and was super helpful, taking us early in the morning, and picking us up late in the evening. Loved the breakfast and the dining area, the food was great! The room was very nice, turndown service was great.

The staff was so kind, they provided next level service during our honeymoon visit. Breakfast was great every day and the room was beautiful. We did not end up using the pool due to the weather, but it looked lovely.

The hotel is in a great location, the one caveat which is one for most of central Cape Town is that it's inadvisable to walk around much for security reasons. They said we could walk down to the V&A Waterfront during the day, we just didn't as we had other plans.

We had the secret garden suite booked, the room was very clean, great layout and had a gorgeous private outdoor seating area. The toiletries very nice, I wish I had bought the shower gel! Staff were super friendly and amazing. There is parking available at the property which is great. Breakfast was not bad, a nicer offering of breads (and a toaster) would be good. Overall it was a great stay and I would definitely book again.

The only reason I gave it 9/10 and not 10/10 - the shower leaked into the room which wasn’t great. However, this was fixed pretty fast and was no issues for the rest of the stay.

A boutique hotel with lovely modern design and fabulous views of Capetown and the bay. The breakfast is very good and the staff are all wonderful. We had a very good stay.

The location is very good for getting to V&A Waterfront, Nelson Mandela Gateway and other sites however the building backs on a very busy street and traffic noise was a problem for some of my group. The entrance is a challenge for buses. We were a group and a small bus with a luggage trailer was not easy as it had to back out down the hill.

Great location and hotel's design! It was a very comfortable stay for us. The staff were always willing to help. Breakfast was very delicious, besides the buffet, the hot dishes were served. The terrace is very cozy for having a drink in the evening. The Waterfront is just 15 mins walking from the hotel.

We were surprised by a load shedding when we came back in the evening. However, there is a lamp in the room that works without electricity, charging the devices was also possible with this lamp. Maybe it would be nice to notify the guests about the approximate periods of electricity shutdown.