This is the third time I stayed at this property this year … why? The location suits me fine, close to Kangnam station exit 5 , shops, cafes, restaurants, fast and Korean street food as well as Kangnam station underground shopping

Maybe cleaning service ringing the door bell to clean the room (in all fairness this happens late morning)

Location is great with Gangnam metro about 500m away. Many bus routes around the same space. Lots of cafe's and eateries around including Karaoke if that's your thing.

Rooms are not individually climate controlled so my room was a constant 27 degrees - day and night - and I couldn't change it. I can't sleep in 27 degree heat so had a window open all night (in sub-zero winter temperatures!) just so I can get a small level of comfort and sleep.

When I checked in, the room we got was right next to the elevator and we kept hearing men swearing outside our door. So I asked the reception if we could get a quieter room and they kindly swapped us to a corner room. It was much more quiet and we were able to get a good night sleep. The buffet breakfast is my absolute favourite! They have an AMAZING selection - cold dishes, hot food, western food, and coffee, they even have a milk frother, so I was able to make a latte. Superb. Also, the location is fabulous in Gangnam. I'd definitely come back just for the food alone, haha!

The only thing I disliked was the cleanliness. There was a huge coffee stain on the coffee table in our room. I am not sure if it is permanently stained though.

Great location, nearby restaurants and subway station. Easy to catch a taxi or Uber. Close to clinics and walking distance to shopping area in the basement of the subway. Comfortable room and spacious. Small kitchen well equipped with pots and pants, cutleries and dishes.

The bathroom was too small and no place to put your toilet bag or any other amenities. Could use some renovation and reorganize the layout. No view from the room, facing the back of another building. AC did not work properly as well as heating system did not work properly, was not able to lower the temperature.

great location, safe, comfortable & clean. Staff could be more resourceful helpiing guests getting rides get to different places, subway maps, clean affordable restaurants near by etc especially for people who cannot speak korean & not familiar with seoul.

staff could been more knowledgeable or more willing to help guests. need a wall clock or other way of indicating time of the day in the room

Whenever I’m in Seoul I always tend to book to stay at this property mainly due to it’s location close to Kangnam station, restaurants and shops - the rooms are big and comfortable - wifi is great - there is also a functional kitchenette . Free water is available

Maybe the furniture is quite dark but I really have nothing to fault

Clean and spacious, has everything you could possibly need in my opinion. The cleaning staff are super nice!

Couldn’t figure out the smart TV function which wasn’t that big of a deal. The one male staff at the front desk, usually at night, is pretty rude…we checked in pretty late at night but needed an extra blanket and he didn’t really put in the effort to find us one and just said that’s not something he does. Other staff were nice.

When I visited Korea I always stay this hotel perfect Location, washer and laundry in unit , cooking area , living area. (if you come for beauty surgery this hotel perfect for recovery ) really clean room.

Middle east family they are nice but a lot of kids running around if you like quiet on your floor.

Great location. Great to have housekeeping everyday. So many restaurant options nearby. Had an amazing experience.

Some cups/plates/utensils don't seem so clean. Under the couch it's quite dirty. Would be nicer if this wasn't the case. But these are little issues. Great value hotel.

I loved the design of the inside of the hotel and the rooms. Some may say it seems dated but its just vintage and classy. It is also very big for what normal Asia hotels normally have. I got upgraded to a bigger room and it felt like a small apartment with a couch, coffee table and small kitchen. I was happy there was even a small washer/dryer in one so I was able to get some laundry done. This place was the perfect spot for myself personally. I was in Gangnam to have plastic surgery and the room had a big refrigerator, freezer and plenty of area to walk around during my recovery. The inside felt so cozy with the lighting, wooden floors and atmosphere. I didn't use the tv much but I slept decent except the walls maybe a little bit thin so sometimes you can hear people. The staff are also very professional and helpful. They assisted me with extending my stay a few days because I really liked it there. It was also only a 3-5 minute walk to Gangnam station Exit 5. There are plenty of restaurants, cafes and some pubs around the hotel as well as the underground Gangnam station has shopping too. I didn't try the hotel restaurant but it seemed to be popular among the guests. I highly recommend this hotel for anyone wanting to stay a few nights or even longer in Gangnam. It is a beautiful, vintage hotel but really lovely and I would stay here again when I come to Gangnam.

I think only complaints were the walls were a little thin so I could hear some people sometimes and my toilet kept getting clogged but it was fixed when I let the staff know about it.