The sea view was exceptional looking right over the entire Poniente beach. The balcony had two chairs and a small table. The location was superb and minutes from bars and restaurants The breakfast choice was very good and not just limited to continental. The air conditioning was good and there were two lifts which reduce waiting time. The refurbishment and unusual décor importantly distinguished it from the previous poorer Esmerelda Hotel. The reception team were professional and helpful. They kindly printed me off my return boarding card from my email and booked me taxis. The room was well serviced each day except Sunday with plenty of new fluffy white towels.

The bar area, which could have been an major asset, was never open for the entire week. When I looked in it was empty and unstaffed and so I used the Hotel Montemar next door to entertain friends, whose drinks, coffee bar and roof terrace bar were very good. This was the Pop Art Hotel's major fault in my opinion. I do not know if this was always the case or if I had been unlucky. Everything else was good or better.

Fabulous location with incredible views and lovely staff. Breakfast was great, a good selection for such a small hotel, with quality coffee. The cleanliness in the room (as mentioned in other reviews) could be improved, but this is more on an attention to detail level, rather than anything feeling dirty, e.g. wiping dust off plug sockets, bedside light cords, air-conditioning remote etc. The 'big' items were very clean though. The bed was really comfortable and the views from the sea view rooms are unparalleled. An addition of a kettle in the room would be great, but there is a fridge. For the cost of the room, we thought it was amazing value and would certainly return and recommended. As long as guests are aware this is a value hotel with basic amenities, you will be very happy.

Bed comfy and bedding clean. Loved the little balcony facing the sea. Really nice at night time to hear the waves crashing. Bathroom was adequate the shower was really nice and Powerful and hot water. Room 104 is classed as economy double. The size of the bathroom was okay and the size of the bedroom area was okay. Towels nice and clean and white. Staff pleasant especially the new guy who started on reception.

I thought the breakfast could have been a little bit better in terms of provisions. Little bit basic. Would have been good to have a kettle in the room with tea coffee provisions. A few more coat hangers required. The three draws did not close properly. The shower gel and hair gel bottles fixed in the shower did not pump properly so I could not use it. The room was a little too cold for me also. The French doors are single glazed and there is a big draft that comes through the gap between the doors.

Location was excellent. Especially for the fireworks display on the beach.

The only complaint I have is there wasn’t a fridge in the room. I reported this to reception on the second day and was promised one would be put in as there should be one in every room. However, one never appeared even asking several times about when it would be. So for 5 days drinks were warm within a couple of hours of purchase meaning I kept having to buy fresh cold ones several times a day. Other than that it’s an excellent place with nice friendly informative staff and I would definitely recommend it to anyone and I will also be staying there again on my next trip to Benidorm (hopefully next time there will be a fridge in my room).

It was everything you needed on a short stay trip. Clean and well maintained. Staff was always friendly and very helpful. Little things like there was a small fridge a free safe, and you could borrow a kettle for a refundable €10 which was refunded when we left. Even more simple things you would likely need but may forget to bring were the little wrapped comb, cotton buds /pads, and shower cap. Shampoo and shower gel in the shower and also hand-wash and moisturising cream at the basin.. It is a great location right on top of the beach and bars. Not too far from the main strip of new benidorm . (€9 taxis home). The cost of the 5 days stay for me and my husband was £225 which I think was really a good price All in all 10/10 stars 🌟 from me, I will definitely be going back to stay at Casual Pop Art

The staff were exceptional as usual, helpful, friendly and efficient. The rooms were as we have come to expect, but my parents room ( room 701), which was exceptional, with amazing views. There are also lockers and showers downstairs, so if you arrive early or leaving late, you can make use of it. You can ask at reception for a towel if you need one. We will.be back again and again, we love it.

The breakfast is the only negative I can think of. That is just personal preference to be honest. Not a great choice and all very sweet. We go down the road to refuel who do an excellent breakfast and food in general.

We had a sea view room and the view was absolutely amazing

I stayed in a first floor room with a sea view and balcony and can confirm that this was worth the extra cost. Falling asleep to the sound of the waves was just fabulous. The hotel was very close to the one where my family were staying on this trip but I would definately choose this one again for a future visit. The room was spacious for one person but for 2 I would book a larger room. The bathroom was great with shampoo, shower gel, handwash and body lotion. Good shower and magnifying mirror. Thick towels. The bed was really comfortable with great pillows, fridge and safe in the room. Breakfast had a good variety of pastries, fruit, bread, and cooked items. Great coffee from a machine. Reception staff really welcoming. I could not have asked for a better stay.

Nothing

Another great stay. You really need to look no further in your Benidorm search than this place. It is in the south beach over looking the beach and remarkably quiet. Our room was great, big enough for the weekend. I am not sure I have found another hotel has put Rituals shower products in their rooms, they were a fabulous level of luxury which was a great touch. The hotel is decorated in pop art pictures which we enjoyed. The buffet breakfast is a must, it’s a great fusion of an English fry up and Spanish breakfast. Location, it’s just a 2 minute walk to the old town tapas bar heaven, if you want the noisy side of Benidorm add another 10 min walk. It’s just across the road from the south beach, which was clean and rock free unlike the Lavante beach We loved our stay! We will be back next time as it’s location has the best of both sides of this packed place

Nowt

My upgraded room was amazing this brings up the marking for this hotel. Beds incredibly comfortable and the location perfect.

There is lots of things with very low standard. No AC anywhere in the building, corridors, lift. Just in the rooms. Some staff was very kind and helpful but some very rude and miserable. The rooms were cleanish but the lift, the common areas and mixed bathroom of the hotel not so much, very dirty and unorganised. Plates and cutlery were very dirty at breakfast. Shower gels, lotions were all empty in both of my rooms and the fridge had such a huge iceberg in it that not even a water bottle fitted in. There is lots of space for improvement.