Really clean hotel! Very friendly staff and right by the strip so perfect for a party holiday. Can be noisy at night but if you’re there to be partying then it’s not a problem and we had no issues with it. Beds were very comfy and it had all the facilities that you need. We arrived at 11am and check in wasn’t until 3pm but the hotel has storage for the bags and you get to use the pool and all the facilities before you can check into your room which made it so easy for us. The breakfast was also really nice and the man bringing out the food was also so happy every morning and put a smile on our faces. I will definitely be returning here!!

We loved everything about the hotel.

Excellent Hotel. Spotlessly clean. The best buffet breakfast I've seen and had even in 4*star hotels. Food was lovely. Staff were friendly and helpful. I'd like to say a special thank you to Sylvia and Katyia at Reception who were always very helpful if you needed anything. Very reasonably priced Hotel. We stayed there for a week and really enjoyed it. A lovely large swimming pool but a bit cold! The pool area was good with lots of sunbeds that wern't snapped up at 6 in the morning! There was a bar near the pool that did burgers and pizza, chips etc. I don't usually eat burgers but I had one there and it was lovely. A lovely hotel.

As retired people, we didn't realise that the Hotel was in the centre of the Strip where all the bars and clubs were. The location was VERY noisy, bars all around and open until 6-7am. We hardly had any sleep as there was a bar right opposite our room that didn't open until 2200! OK for young people but not retired unless you like that kind of thing! Only because of the location and that I'm retired, I'd choose a hotel in a quiter area next time.

The staff Happy and friendly nothing to much trouble prices were fair at the bar. Every where was clean, the rooms and beds were comfortable, overall very pleased with last minute choice. There were mixed ages of guest which made it more comfortable to stay there for us older ladies. The area was close but not too close to night life.

The silly irritating man in charge, in the breakfast room it was funny at first but he didn't stop saying happy happy happy may of been fun if there were children about, after 4 days I was so glad he had day off. and he was very rude to staff in front of us. No where to plug kettle in unless you put it on floor.

It is right in the heart of everything The staff are extremely helpful and so welcoming we go ever year and they will go out of their way to accommodate whatever we ask for Rooms are large and cleaned daily

Not something that the hotel can do anything about but The nightclub red dog opposite is open all night until early hours so if you have a room that side it can be quite hard to sleep as sometimes there can be trouble when people are leaving

We have been coming to Benidorm for years & stayed at the Perla a few times. We stayed in a room over looking the pool and as always was clean, with towels changed everyday & bedding changed every other day. The breakfast is a buffet style with a huge selection of both continental and cooked food, it was delicious and just what you need to start your day. The pool is great with plenty of room to sunbathe and the pool bar serves drinks and snacks all day. The beach is a 5 minute walk and is also central to all the nightlife & 1 min walk from Cafe Benidorm

Nothing

I probably wouldn't use a different one in benidorm now. From the reception, bar, breakfast, cleaners. All work seamlessly as a team. Big shout out to Katya and Israel. Wish I was better with names. Place is spotless aswell. 10/10. You all do a fantastic job. Thank you for your hospitality. See you soon 😊

I didn't like that I didn't like anything. Was a perfect stay. All the staff are just brilliant 👏.

Location spot on.pool/bar staff very forgiving when things got a little loud.Rooms cleaned daily, all round perfect hotel

Getting charged for an alleged missing chair even though rooms had been checked and security deposit returned Having to pay for another key card even though it was inside room and only needed entry to retrieve

I have been going to the perla for many years. Always satisfied with our stay. Reception staff very friendly. Especially Silvia. Booked to go back end of September. Hotel is small and friendly. Spotless clean. Breakfast is lovely. Red dog opposite is noisy of a night. I prefer pool view. As alot quieter.

The hotel was very clean. Rooms were very nice with tea/coffee. Shower area very nice. Staff were very pleasant. Excellent choice for breakfast. The hotel was ideally situated in the central area making pub area and old town an easy walk.

Just a suggestion that a top up of tea and coffee in rooms daily would be nice. The Hand gel bottles around the hotel were very dirty.

The location, bar staff, cleanliness

One rude lady recpecptions Nightclub that's open until until 7am directly opisite my room Being charged £3 to be let back in my room as we left the card in the electric power holder We noticed that the room next to us, the door was ajar for over 12 hours, we reported it to reception, their reply was its they're fault for not closing it behind them, it was still ajar for another few hours, not sure of the outcome