I stayed at Guya for 6 nights in May 2022, half board. Almost everything exceeded my expectations. All the staff was SUPERB, the Italian receptionist (Margot) was SUPER KIND, and she was available to help all the holiday long. The room was big (and I took the standard) with plenty of space and sun. The shower was super big (approx 2 m2). The breakfast and the dinner were more than ok; plenty of choices, but (a little) repetitive (although I think it always happens in these cases). Anyway, every evening there was a choice of meat, fish, vegetables and salads, some pasta, and some rice. All in all, more than ok. The quality/price ratio was anyway EXCELLENT. If they keep the standard and the price, next year a comeback will be a no-brainer!

Some guests were noisy (and sometimes drunk). It is not a critique of the hotel, though; I think this does not depend on the structure. In a couple of cases, some side dishes at the dinner were not edible. In one case, it was a kind of fried mashed potato (at least I think it was so), and a couple of times was the pasta. The latter was definitively overcooked and of low quality. But I am Italian, and most of the guests are German, so they won't notice :). It was weird that the remote control of the TV in the room was provided against a deposit of 5 EUR (given back at the end of the stay). The hotel manager explained to us that he did so because people kept stealing it... :). Anyway, he did give us the remote without a deposit (and I did not steal the remote).

Spacious room, comfy beds, good breakfast. Very helpful and friendly staff. Location is quiet, but just a few minutes walk from bars and restaurants. Three gorgeous beaches in a walking distance. Everything you need for a comfortable stay.

Water from the shower leaking all over the bathroom floor trough the door. Should be an easy fix, hope they will take care of that.

It was just perfect. The location - near to two beautiful beaches and also good starting point for trips around Cala Ratjada. It is in the center of Cala Ratjada, about 10min to beach Calla Agulla. Food was great, especially dinners. Also the staff was very nice and helpful all the time. Rooms were fine a bit noisy especially when German people (young ones) decide to have a party in their room till 3 in the morning. I would definitelly recommend this hotel!

We were warmly welcomed by stuff at Guya Wave Hotel. Rooms are spacious and clean with nice balcony. Comfortable beds with normal quilit (not as thin as sheet) . Personally I like LED lights. I would choose this place again if coming back to Mallorca

value for money convenient location staff great breakfast lovely pool area

Not negatives for me but some people may want to weigh up the below: you can pay extra for a fridge and kettle - as price is so cheap you can’t criticise charging for these extras, you then have the choice if feel you want to pay for them. During our 5 night stay we didn’t receive housekeeping but again, that keeps the price down, do I change my towel at home daily, no, so I don’t expect it on holiday. I am also happy to pull my own duvet over each morning

the location was very good, it was not in the middle of parties, so it wasn’t loud, the view from the balcony was excelent (you can see the sea), there is a pool where you can chill and relax

it was sad that the pool working only till 8 pm

View from the balcony to greenery and sunbeds on it, spacious and appearance of the room, furniture, shower, staff on reception and breakfast were very kind and helpful

Towels and toiletries were often forgotten to be changed or replenished, we had to ask for it almost every day. It was noisy sometimes even with earplugs

Very nice receptionist and the whole staff. The room was big with two nice balconies, which is a huge plus. The location also very good, relatively close to two nice beaches and many restaurant options just 1-2 minutes away. Overall we were happy with our stay and we will definitely return if we need a place again in Cala Ratjada.

The room was equipped insufuciently. For instance, no small table for laptop use, the sink in the bathroom way too high (and we are 1.8 m tall). The table that was there was very high (I guess was meant as a kitchen table when it was built) but there is no bar chair...

The staff, especially Maria at the front desk were very helpful and friendly. They made an effort to resolve any small problems I had . The location was very good with shops,restaurants and bars around the hotel and only a 10 minute walk to the beach. My room, which was a junior suite, was large and although minimally furnished, was very comfortable. The pool area was nice and when I was there,quite quiet too. Although there were a few small issues, they were resolved and I enjoyed my stay there so I would definitely recommend it and will stay at the Guya Wave again.

The air conditioning temperature could not be controlled. There was just an on and off switch and it was quite noisy.Also it kept switching off then back on again. It needs a more modern system. The floor of the shower had permanent stains on it and the towels were quite small and thin. I had to ask for a fridge and kettle before arriving as there was not one in my room which I would expect for a junior suite and the hotel usually charges for a fridge but waived my charge as the fridge was not put in my room until the day after I arrived. There is also a charge to use the safe in the room, which I don't think there should be.

I recommend Guya wave hotel, the staff is formidable and are here for you so you can have the best holiday

Nothing, I had a really good stay