The room is really nice, the cleaning is also very good and overall the place has great facilities, views and atmosphere.

The reception is super slow, you spend at least 20 min there for whatever will you do. The facilities for kids could be better and actually, as there is so much space in the hotel, it could well be placed a nice kids room that, even without a person to look after, kids could gather in the evening to play while parents are having dinner. This would avoid kids running in the middle of restaurants. The personal also should be better trained on Customer Service mindset and the team in the kids club is actually very bad! The food in the restaurants are good, however very expensive for what you get.

This hotel has been built like a small town. You can easily walk around through the narrow streets and encounter a nice restaurant or bar. At the checking in, we got a personal service, with advise, tips on what to do. The rooms (suites) are spacious and very luxureous. The staff is always friendly and supportive, something we truly appreciated as my spouse is disabled and needs extra care. Tip : definitely book a spa-treatment. It is worth every penny.

a rather small swimming pool and relaxing area for such a big hotel. It was always full, crowdy and extra service for a five star grand luxe was missing. Definitely an topic to work on.

I recently had the pleasure of staying at the Capvermal Hotel in Majorca, and it was an exceptional experience from start to finish. The moment we arrived, we were greeted warmly by the friendly staff. The hotel's location is good but you will need a car to go to the city or Beach. Our room was spacious, clean, and elegantly decorated, with a balcony that provided a stunning view of the sunset each evening. The hotel's restaurant served a variety of delicious dishes, including both local specialties and international cuisine. The breakfast buffet was particularly impressive, with a wide selection of fresh fruits, pastries …. Additionally, the hotel's amenities were top-notch. We enjoyed spending afternoons lounging by the pool, and the spa offered a range of relaxing treatments that enhanced our vacation experience. The staff was attentive and eager to help us make the most of our stay, providing excellent recommendations . Overall, our stay at the Capvermal Hotel was wonderful. The combination of luxurious accommodations, excellent service, and beautiful surroundings made it a memorable vacation destination with my wife . I would highly recommend it to anyone .

Everything was perfect! The most beautiful hotel I’ve ever stayed at. The facilities were fantastic & very clean. The rooms were spacious, bed was comfy, and the courtyard was so cute and peaceful. The whole ambiance of the place was so lovely & relaxing. Staff were incredibly attentive and helpful whenever we needed them (even for a 3AM buggy pickup to reception heading to the airport). All the restaurants were delicious too!! Would recommend this to anyone wanting a relaxing and luxurious stay.

The only small fault was the room TV not working properly so we couldn’t watch the Euros but other than that, everything about this hotel is of high standard!

We loved everything about this hotel. The rooms are modern but still retain a Spanish style and charm. The beds were very comfortable and the room was cleaned daily and kept to a very high standard. The common areas and facilities are stunning with the backdrop of the Rocky Mountain behind. Staff were excellent and every detail was considered. Food was excellent! Roka was the best Japanese meal of our lives and we eat this cuisine regularly. This is a luxe feeling hotel but still family friendly. Truly an excellent experience all round. We hope to come back!

The only thing I didn’t think was great, was the totopos Mexican chips for room service. Small serving and overpriced for what it is. But this is such a minor thing.

Amazing location especially for a quiet time to relax with family with a combination of lively late evening/night at the restaurant and bar. The shuttle facility to nearby attractions + the toy car ride within the resort to help us ride back n forth. Breakat was amazing spread of hot and cold options. Staff very helpful, friendly and accommodating. We loved our stay in the hotel. Thanks for helping us make the holiday special for our friends bday.

The location is absolutely amazing. The room is very comfortable and the little touches, like providing baby shower products and toys for our toddler were really appreciated. The staff is very friendly and helpful.

There was a bad smell in one area around the pool. The reception staff weren't very clear about our services and benefits while at the property which created some issues. Our minifrigide wasn't restocked even after an explicit request to do so to reception.

Location and facilities are beautiful, clean, very tranquil, not crowded, and relaxing.

All food facilities (except breakfast) were severely over priced. Quality was okay, whilst prices were astronomical. For example, 160€ for a single lobster (average size) on a bed of French fries with two fried eggs, without the lobster claws. 115€ for a some Côte de Boeuf (from Galicia) which was tasty but by no means a generous two-person portion. Or 20€ for 3 tacos of very average quality. Staff were very friendly and attentive; but the food prices were totally ridiculous.

All staff very service minded and always available and helpful. Breakfast very good and the selection was great and offered all you need.

Outside our room there was not clean floors and things was still laying on floor during our stay. One restaurant eas not open until last day of our stay, but we feel we were there just before high season. Fitness room where the tv was not working. Smoke black and white from pipes just outside our room was not great.

Excellent quality of food. Delicious breakfast and Roka was fabulous. The beds and linens are lovely quality and very comfortable. Nice big rooms with lovely amenities and the free minibar is a great touch. Staff helpful & knowledgable.

Service at breakfast quite slow as the staff were overwhelmed. Some maintenance issues in the Spa pool and roof outside our room. The pools are shallow and small and not ideal for an adult to swim in, more for walking/cooling down in.