This hotel has the most polite, kind, nice and helpful staff you can ever expect. Let alone the hotel itself, that with this "cheap" price offers you a beautiful infrastructure, nice and confortable rooms, rich and tasty breakfast and dinner, everything you need, but the staff is just wonderful! After 2 days we knew all their names and they did more that I could ever imagine even when my wife got fever because of sunburn. They were just wonderful. Ana, the wonderful girl at the restaurant, Toño, a great and nice waiter there, Oliver, the manager, are just three of all the nice people we met there among the staff that helped us enjoy such a nice holiday. All the rest of the staff has been nice and great too. I honestly can't comprehend bad reviews to this hotel, but I have my theory. Often, people expect something that they can't receive (somebody in some review talked about expecting "free tennis", for example). When they don't get it, they get mad and start noticing every little detail which isn't perfect or maybe even start saying that the staff is impolite, because it didn't give them what they wanted. Really, this hotel staff does everything they can to make us have a pleasant stay. They surely managed with us. I want to thank all of them and i'll surely come back here in this hotel in the future!

Nothing

There was a wide range of breakfast foods that were lovely to choose from the pancakes being my favourite. The location was lovely 5 mins from a beach and 20mins by bus (caught right outside the hotel) to the nearest city and back - plus it was quite quiet at the time I visited so there wasn’t the usual business or rush of other people to disturb the tranquility of the hotel itself and surrounding vicinity.

I think the times that breakfast is available should be lengthened as I had to wake up so early to catch breakfast before 10. I do believe there should have been more options for vegans as my friend wasn’t able to eat much due to this limitation.

We stood at the hotel for 3 nights. It was very nice and clean, the staff was super friendly. The pool was nice and they have vast possibilities to be active. It's close to a beach and the next bigger city Capdepera is only a few minutes away by car. Though the room was a bit outdated. The matresses moved very easily and the AC didn't really cool down the room. Breakfast was good, they have a huge variety of everything, although it was a bit hectic

Though the room was a bit outdated. The matresses moved very easily and the AC didn't really cool down the room. Breakfast was good, they have a huge variety of everything, although it was a bit hectic

Very kind stuff.

Bed quality, only two single beds together.

where to start don't really know but let's start from spotless clean rooms, with great view, staff very friendly and helpful, food very delicious, lots of food to chose from, and everyday you can try something new in the menu, it's was short break but very pleasant stay at beautiful Hotel Na Tocanera

We really liked the variety of the breakfast. The room was comfortable and had a nice view, the garden surrounding the hotel and the trees are beautiful. We were very happy with the hotel being pet-friendly and very flexible and nice with this fact, including the pet-friendly staff. We would be happy to come here again.

One day the bakery products seemed less fresh, but the next day they were taken out directly from the over. Smoothies or freshly squeezed/ 100% juices/ fresh coffee could include the quality of the breakfast.

House keeping came every day. The areas were clean and tidy. Pool area was pretty. Rooms were well presented

The food wasn’t great. But we were only B&B as we like to eat out. We only ate in restaurant once for breakfast- it was ok, but there are better places locally. Recommend going for B&B or room only.

Staff at the reception was great! At the end of the trip we had to check out around 12, but the flight back we had was around 22. So the guy at the reception desk offered us to prolong the room till whenever we want only for 30€!

The cleaning was not great, but was ok. No tea pot or even glasses in the room. Breakfast was usual. No seafood, everyday is the the same thing.

Really nice and helpful staff. Mr Paco is incredibly warm host .

Poor air conditioning and poor wifi.

We had a really lovely stay! I’m confident to recommend the hotel to those who enjoy tranquility. The staff were nice, the food was delicious, rooms tidied every day, the pool area was clean, the gym sufficient.

Sometimes it was difficult to park the car in front of the hotel. However, there is also a possibiloty to leave the car in front of the hotel’s sport facility, which is just across the road.