Friendliness of staff, lay out of hotel

Pool area could do with being slabbed. Grass has seen better days. Ants nests in lots of areas on grass. Needs attention. Hotel also being used for after surgery care, more like a convalescent home. Was not told about this when booking. Travel agents should be more forthcoming, although our holiday wasn’t spoilt, could have an effect on others.

Room (deluxe sea view) was very good, beds a little hard but room cleaned every day and view from balcony excellent. Room are little basic but spacious and as we expected. Breakfast excellent. Denia is a great place to have an holiday will definitely be returning

hotel atmosphere is a little strange, lots of people with hip/knee replacements as a local arrangement with overseas country who use the hotel for recovery did not cause an issue for us as we were not there so much during day. Getting taxi's also an issue.

Location to beach, port, bars etc. Although buffet breakfast & lunch the food was excellent & lots of choice. Drinks were very reasonable & service was good, staff very accomodating. Pool area was relaxing.

Air conditioning in the room was not always effective. We chose half board, which was excellent value, the dining area was fine for breakfast but not so inviting for an evening meal. Although it didnt affect our stay directly, the hotel is used by a local hospital for people to recover post surgery. Took away the holiday feel a little.

Good hotel with spacious rooms with balcony, situated close to the Port Dania and the Castle. Good and fast wifi, nice pool zone with bar, friendly staff. A large parking zone outside. Very good free buffet, spacious bar zone near the pool. Despite of full booking, the hotel isn't noisy that I appreciate.

A hotel looks a bit oldstyle, the bath cabin needs to be renewed.

Friendly staff. Fabio the Entertainment Manager “Animador” was great with our children. The breakfast was excellent, and the dinner buffet was easy to add as an extra when we wanted it. Location was acceptable, with short walk to beach and medium walk to town. We found the room had a fridge, allowing us to buy some lunch food stuff and keep it in our room fresh.

The pool didn’t seem very clean, and bandages were frequently discarded around the garden. The spa was extra charge and didn’t really offer much anyway. The air conditioner was ineffective in our room and in the bar cafeteria.

I would recommend requesting a room overlooking the pool/garden. Rooms are very spacious and clean. We used the spa facilities, 23 euro for 90 minutes for pool,steam room sauna hot and cold showers it was bliss a huge thank you to the staff i cant remember ye're names ye were fantastic, from pedicures & massages ye made it such a great experience for us. Thank you....

Pros: nice location, very clean room, friendly staff, nice pool area, good breakfast with plenty of options and made to order omelets, scrambled eggs etc.

Cons: a bit dated rooms, dated fixtures (except shower fixture which looked new) and dated furnitures (but still very functional). The hotel looked to have ongoing refresh / repainting of rooms on the same floor we stayed although not sure if anything else than paint was updated.

Great location, had a boutique feel to it. Room was large, food was just excellent and staff were very friendly. Kids club on property was brilliant.

It was more the little things, such as the occasional hole in a bathroom wall where pipe work was sticking out. Air con was good but did struggle at times to keep the room cool.

The beautiful gardens were immaculately clean and well tended to. Lots of sun loungers. The breakfast was a very good standard.

The salad bar at dinner was not good. It lacked variety and was very limited in choice. We didn't have tea and coffee in our room.

The receptionist was very friendly and welcoming.

The changing rooms in the spa were very dirty, I mentioned this to the staff, they didn't do anything about it. The larger lady on the breakfast was quite rude but the young lad was very friendly and professional. Would I go again, no, there are much nicer places with less stars on the seafront.