We had booked the Jr. Suite for 5 nights which was perfect and gave us enough space to spread out and rest up after days for sightseeing and lots of walking around. Located along the river and offering a nice walk to the various sightseeing in pedestrian friendly zone Generous breakfast buffet with many gluten-free options (croissants, baguettes, and sweets - what a treat!!!) Super friendly lady in charge of the breakfast buffet and helping me get my GF bread! Hotel rents out bicycles to explore the town which was super fun after days of walking around! We were lucky and arrived the night before a National Holiday and got spoiled in enjoying nightly fireworks from our window! Hotel offers restaurant for dinner, bar area for drinks and snacks which was convenient after a long day out and about!

Unfortunately, our room was right next to the elevator shaft and we could hear the noise very well. The hotel is fairly new and it was surprising that there was so much noise; also, the layout of our Jr. Suite could have had the living room by the elevator and our bedroom further away.... The hotel is a bit further away from the Old Town and La Concha which makes it more peaceful but of course you are walking quite a bit all day when walking along La Concha, hiking up Mount Urgull or exploring other neighborhoods! As other visitors had already mentioned, the bathroom is a bit dated and could use a remodel at some point....

Appreciated the usual standard quality of Silken hotels. The size of the room was ok, with a long desk for working and good beds. The bathroom was not big, but ok, including a bidet. There were big closets to store the clothes and a suitcase. Appreciated the second door, isolating the noise from outside (and also the bathroom if there was a second person). And the long curtains so that light does not get in. The room had nice view (a bit of the river and the city). The price was ok.

Nothing major. The location was a bit outside of the main attractions and old city, but not far away. And in a good spot for going to work. Parking is very expensive 20 Euros per night, (in the parking across the hotel), but managed to find parking in the streets close by every night and paid only (a couple of euros per night) for an hour or so. If I remember right, parking is free from 9pm until 9am and you can prepay from the previous night. In fact, you don't need to leave the paid ticket in the car, as you register the plate number and the control is done by scanning the plate number with special glasses.

Staff were pleasant and helpful, although our restaurant bill one evening included more drinks than we had. Near the river and a few restaurants near by (although we didn't see much of either as it poured with rain the full day we were staying there. Even though parking was in a public car park there were specific levels (-2 & -3) for the hotel, with plenty of spaces and a lift direct to the hotel lobby, or your room floor. Breakfast was available on a separate floor of the hotel.

Bar area was relatively small with too many seats at stool height. If you take your car out of the garage during your stay you have to get your parking ticket validated at reception, preventing you going directly down from your room to the garage. Restaurant has a limited menu and expect some delays with your food if a coach tour is being fed at the same time.

The staff were all really friendly and helpful. Although the location feels a little out of the main tourist areas, we enjoyed the moment of calm provided by the walk along the river after a busy day in the bustling old town. We ended our evenings in the bar which was cosy, reasonably priced and had a nice selection.

One of the reasons we decided to book here was to make sure that we would have aircon as we knew it would be hot. Although the aircon did work, we couldn’t get the room as cool as we would have liked.

Location is nice walking distance to the center (a bit of a walk though), parking downstairs (additional fee), fast checkin, polite efficient staff, larger corner room overlooking the river, good bed, hot shower, fairly quiet.

There was no complimentary water in the room (cheap but great welcoming move)), the corner window was occasionally making an odd banging sound, though all frames were closed and locked. Ok value for money in Spain (though San Sebastián is obviously a bit more on the pricey side).

Our room was small, but clean and had all the amenities. WiFi was very quick and included. People at the reception were kind, friendly and ready to help. It is well situated, just a 20 minutes walk to the main town area or the beach. Do not forget to try some snacks (pintxos) they are serving at the caffe/bar near the reception, as they are fabulous.

The room was a little bit too small for 2 adults and 1 child.

Excellent location and walking distance to the both sides of the city. Nice walk near river. Excellent front desk crew, bar and restaurant service and waiter's. Breakfast is excellent with service and food. Stayed in Hyatt Regency Barcelona and had similar experience as Silken Amara plaza hotel. Will be back Robert

Actually no complaints. Traveling a lot for pleasure and business and love it.

The hotel is part of a chain, and we have stayed at other hotels in their system elsewhere in Spain. It's a good twenty minute walk to the hear of the old city, but otherwise it was clean and efficient. The front desk staff spoke our language (English), and were happy to provide maps and call cabs and such. The restaurant was quite nice and the food good.

In hindsight, I might have tried to find a hotel a bit closer to the old city and the train station, but otherwise the hotel was lovely and a fair price,

When we arrived we realised the room didn't have a bath - I asked at reception if there was anything they could do to help and they gave us the most superb upgrade to a room which had both a shower room and a bathroom. Fantastic customer service.

nothing! everything was perfect. I guess if I was being picky I might have preferred that the hotel was located slightly closer to the town, but it was only a 10/15 min walk.

Lovely hotel in a great location, about 20 minutes walk to the Old Town & beaches. Bus stop beside hotel to Old Town which we used regularly. Nice cafeteria & restaurant in the hotel at very reasonable rates. Bed & bathroom also very good. All staff very helpful. Would definitely stay here again.

Some noise from traffic as hotel is on a busy junction.