Location was perfect and there was a whirlpool

I had to go to the reception to get toilet paper and waste bins as the hotel provided one roll for 4 days. There was a dishwasher that did not work and there was no kettle to boil water for tea.

The location is amazing. The space in general is great. The closet and the bathroom are huge. The staff is really helpful and nice. Great and comfortable experience.

The apartment was great and spacious but the furniture has seen better days. I never found the washing machine.

The location. It is very close to the Plaza Espana and Temple of Debod. The personnel was very helpful and kind.

The room was on the basement and you can hear all the noise of the street. Sleepless night. Even it is mentioned that the company has its own private garage, it was a public garage managed by others. the guy asked for my car keys and I had to leave the keys because I had no other choice. But the hotel personnel helped me to get my car early in the morning due to early check out.

it was nice and spacious. The reception was perfect!

The kitchen, table & bathroom were very clean. The Bed making was good but I could smell human sweat from the sofa and single chair. There were many human hair on the single chair and on the floor. it’s a pity I couldn’t relax on the sofa…

very good location and close to many attractions.

I would have liked a more service peak like more towels. We only had 2 to bathe for 4 days. The Microwave did not work and we had to call to have it fixed and thanks to Mr. Jose from maintenance he gave us a new one that did work well .So the first two days we couldn't heat anything.

It was a pleasant experience, the central area where the property is located is a big plus, the facilities of the apartament were sufficient, the staff friendly.

I would have liked a little more atention to details, I expected to find garbage bags în the room, towels to be changed ar least every 3 days, artificial light a little stronger.

Great location with easy transport access and places to eat nearby. Comfortable beds and air-conditioned

Needs more rubbish bins as there was only one in the bathroom. Maybe it could have another in the kitchen or in bedrooms.

The présidentiel suit was perfect

Modern decor, well appointed, clean and tidy.

The street where the property is located is dirty and doesn't give a sense of safety. Only got the email with the entrance codes after I arrived and had to wait outside, with my luggage, for another customer to come out and direct me where to go for help, because there isn't even a help telephone number listed. Only received the breakfast option the day before I was leaving.

Great location for Grand Via and central Madrid. Good little tapas bars and restaurants near the hotel

Nothing,I will definitely book the hotel again when I come back