The location is excellent close to Gran Via, the main street of Madrid. The staff are kind and friendly and although there is no breakfast provided, it was good to have a kettle and tea bags in the room to make tea in the room. The room and bathroom were kept spic and span by the cleaning staff.

The key to the front door of the building was not easy to use and I constantly had to ask for help to get in. The staff were kind and friendly, but I wish there is a reception desk open for more hours each day for emergencies or for guests needing help.

The rooms are small, but they provide all you need for a comfortable stay. We did notice larger rooms, but being summer and holiday, they were fully booked. The hotel manager went out of his way (quite literally to find us a taxi) to assist us. The location is absolutely perfect with a 50m walk from the bustling Gran Via.

Our room in particular was very small, but we note that with summer and the holiday, the hotel was fully booked.

Great location. Quite street, 3min from Gran Via. Supermarket in the building. Small fridge at the reception, to keep your drinks cold. They were a bit flexible on check out and willing to keep our luggage at the reception after check put, with no charge.

We paid for three persons and got glasses, cups, ... everything (apart from the towels - to be honest) just for two. When asking to get another glass/cup, they didn't have it, but on the same time you can buy it at the reception...

Great room, really nice shower and bed. Fair WiFi. It was close to the centre but nice and quiet at night, I couldn’t hear much noise so that was great.

The fact that reception isn’t 24 hours, they are only there within a certain time frame. Which was fine but I was a big nervous about being locked out, luckily the key for the outside doors always worked! For that reason I chose to leave my luggage in a different place after checking out so I could get it at any time. But otherwise everything was great!

Single room is basic but nice, clean and comfortable. The hostel is in a great location and the staff are friendly and accommodating. Perfect choice especially if for short stays.

Could do with some tea/coffee facilities, even if just a vending machine.

The room was very clean and modern. The beds were comfy and the shower great. Location was beyond amazing.

The room could be a little bigger, but the only real issue that I have was the fact that the walls are paper thin. There was noise from the outside and even some in the hallways. Even the smallest sound was as loud as if it were next to my bed.

It was very clean. Near to the gran via, main street. Reception was very helpful, thanks for everything. Rooms are a little bit small but enough for us. There was a kettle and tea at room, we enjoyed a lot

One day parking cost was 30 euros, discounted price for hotel guests. Even if it is discounted, thats a huge price for parking :/ There was a snorring sound from neighbours :(

Location was great and surprisingly quiet at night. Only a 1 night stay but work very well for myself and daughter going to a concert. Was clean and bright and the bed was comfy. Staff were friendly and got us into a room before check in.

Thought it was over priced but it is a very central area. On the third floor but there is a lift so not a problem really.

Excellent location! Very clean private room, with a little balcony looking over the plaza. Excellent water pressure and hot water in the shower.

I wish there had been a mini-fridge to store our perishables, but that is our fault for not looking at the listing more closely. All in all is an excellent value for the location.

The location was perfect so we walked everywhere not needing public transport at all. Parking for our car nearby was helpful and secure, although pricey. Bedding clean and shower good too.

No coffee available until specifically requested, then Nescafé sachets only. Noisy street due to youngsters in the playground outside well into the night at midnight. Beds very hard.