Lovely small hotel right in the centre of Madrid. A taxi is a set price 33e from the airport. Rooms very clean, very quiet, we were on the 5th floor. Staff on reception very friendly and helpful. There is an empty small fridge in bedroom with mini supermarket just across the road. No food served in hotel but there is a room with tables/chairs and coffee machine, kettle and microwave. We brought our own plastic plates/knives and cups in our luggage so were able to prepare our own breakfast every morning. There are very few plug outlets in the room so bring twin plug adapters. They have a locked room for storing luggage if your room is not ready/late flight leaving. Just one little thing that was a bit annoying, there is a safe in the wardrobe but to be able to lock it with the key you need to put 1euro in the slot, this euro goes into a sealed section so not refundable, just if you need to open the safe a few times during your stay you will need to spend 1euro each time to be able to lock it. On leaving, book your airport taxi the night before from reception and taxi driver meets you outside the front door. There are no tea/coffee facilities in the bedrooms but being this close to central Madrid it dosent really matter.

The perfect location after shopping all day and not having to travel too far from the Gran Via. The views were great, as well as the decor and the bed was very comfortable. The staff were very friendly and helpful. Situated within a 2 minute walk from the Sol metro station which was ideal and also there is a room and toilets within the hotel with sofas, microwaves, vending machines and luggage storage for if you need to kill time before flights/trains etc. Will definitely be going back!

Obviously being amidst the hustle and bustle, prepare for a bit of noise outside but this didn't bother us and besides we booked to stay on a day when both of Madrid's football teams were playing against each other, so this was expected

Don’t be put off by initial impressions. This is a 2 star property but it is the best location in Madrid - right at Puerta del Sol in the heart of everything. It might be 2 star but our room was super clean and comfortable - a great bed and an excellent shower. No frills - but there is a mini fridge in every room & a lounge for guest’s use with a kettle & microwave. And there is a lift!! Our room was at the back so it was fairly quiet. The front desk staff were very helpful and spoke good English. We would stay again!

This hotel was a great find. Nothing extravagant but perfect for us. Location was great, rooms clean, bathroom large. When we checked in the receptionist was very very helpful. She told us we didn't want a room with the balcony as this was the Independence Day celebration. The streets were full of celebrating and music all night. We were early for check in and she quickly found another room that would be more quiet. She then gave us a lot of ideas of what to do and how to find the train back to the main train station. She went over and above. When we returned later another staff member was there and he was just as helpful! Couldn't have asked for a better experience. Room was quite, air conditioned, roomy and a 2 minute walk to the train. I would stay here again. Thank you so much for the hospitality

Everything was wonderful. I rated the room with a view as n/a only because with the events happening in the square we choose not to get a room with a balcony. But otherwise it would have been nice!

Location is excellent. Literally seconds from the front door to Sol Plaza and Metro Station. Despite the hustle and bussle outside the interior of the hotel was remarkably quiet. The room we had, at the back so no view, was unbelievably quiet and combined with comfortable beds we had a good night's sleep every time. All the receptionists we met were super helpful, friendly and professional. AirCon worked, as did the shower although we didn't try the jets. A fridge to store water etc was very useful. Nice touch having reasonably priced vending machines and a lounge cum dining area where you can bring in takeaways if you liked. Overall somewhere I'd happily stay again.

Bath towels weren't great ie on the small side and slightly rough. Overall impression of the place, lobbies, furniture etc is that it's a little rough around the edges. But for it's location, rates and the fact it isn't 3, 4 or 5* that's not unexpected.

It was noisy all night long. But we were warned about this when we checked in. It just meant we couldn't have balcony door open during the night. But when balcony door was shut, it kept almost all street noise out. Hotel was centrally located next to main plaza. It was an easy short walk to lots of senic sights and activities. Hotel staff were very friendly and accommodating to our wishes! Would stay there again!

Although the room was simple, the combination of cleanliness, staff, location and comfort made up for the lack of in-room facilities (no coffee/tea maker/kettle, very basic shower gel sachets). In fact, we were extremely impressed by how regularly the beds were freshly made and how clean the room was during our stay. Elevator to our 4th floor room was always in good working order. No problem with key card entry and WiFi worked well. You really can't beat the location. And plenty of places to eat and drink in the area.

Soundproofing isn't great so bring ear plugs. Mainly the sound of other guests walking along the corridors...

Location was great, just a few steps away from the Sol metro. The room was simple but adequate and best of all it was very quiet even though it is right at the center of the city.

I did not like the shower, even though looks very modern, its very difficult and confusing to set the right water temperature. The floor outside the shower is very slippery and I did fall and hurt my arm and a the side of my torso.

The hotel is at the city center, steps away from Puerto de Sol. The room is of decent size and clean. The staff are very friendly and helpful, especially Mary. The hotel staff was kind to let us know that we can store our luggage there before we head out for flight. The staff also arranged us the Taxi to pick us up at the hotel when we left. This is definitely a great choice for a budget stay.

The bed was way too soft. It's the softest among the hotels we stayed during our 3 week trip in Europe.

I wanted a room for 5 adults for family visiting Spain for the first time and near Puerta del Sol for a quick visit of Madrid. It is near impossible to find one room for 5 adults near Puerta del Sol at a reasonable price but Hotel Mirador had one. The 5th bed was a pull out sofa bed. This hotel is as close to Puerta del Sol as can be and near the Sol Metro station and other tourists attraction.

The sofa bed has seen better days and needs replacement. As it is near Puerta del Sol, the noise from outside is expected, Bathroom needs better ventilation.