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$338Plaza Del Carmen S/N, Madrid, 28013, Spain
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+1-833-728-2041487 reviews
1/131
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Escape to luxury at the Thompson Madrid, part of Hyatt, a 5-star hotel nestled in the heart of Spain's vibrant capital city. Located a mere 0.1mi from Madrid's bustling city center, this stylish hotel offers the perfect blend of convenience and sophistication. Indulge in a delicious breakfast to kickstart your day of exploration, while taking in the chic surroundings at Plaza Del Carmen S/N.
Enjoy a wealth of amenities at the Thompson Madrid, including a refreshing outdoor swimming pool, complimentary WiFi, and a well-equipped fitness center to keep you active throughout your stay. Pamper yourself with room service, relax on the sun deck, or sip on cocktails at the hotel bar. With 487 glowing reviews, you can rest assured that your stay at this hotel will be nothing short of extraordinary.
Whether you're in Madrid for business or leisure, the Thompson Madrid provides everything you need for a memorable stay. From the 24-hour front desk to the pet-friendly accommodations, this hotel caters to every traveler's needs. With a range of services including shuttle transfers, on-site dining options, and live music performances, your time at the Thompson Madrid will be as enchanting as the city itself.
Immerse yourself in luxury at the Thompson Madrid, where even your furry friends are welcome to join in on the fun. Yes, you read that right – this posh 5-star hotel is pet-friendly, allowing you to bring your beloved companions along for the adventure. Just keep in mind that there may be some charges for your four-legged travel buddies. With the convenience of shuttle transfers and a 24-hour front desk, the Thompson Madrid truly caters to all your needs, ensuring a stress-free stay for both you and your pets.
As you soak up the Spanish sun at the Thompson Madrid, don't miss the chance to take a dip in the seasonal outdoor infinity pool. Perched on the rooftop with breathtaking views, this pool offers the perfect spot to relax and unwind while enjoying the cityscape around you. Whether you're looking to cool off after a day of sightseeing or simply soak in the sun, the pool at Thompson Madrid provides a refreshing oasis high above the bustling streets of Madrid.
Savor the flavors of the Mediterranean at the on-site restaurant, Restaurante #1, where culinary delights await to tantalize your taste buds. Indulge in a delectable meal made from the freshest ingredients while soaking in the upscale ambiance of the dining space. With an array of payment options accepted, including major credit cards, you can easily settle the bill after a satisfying dining experience. Treat yourself to a culinary journey without even leaving the comfort of the Thompson Madrid.
Closest airports
Adolfo Suárez Madrid–Barajas Airport
8.7miRestaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Elevator
Balcony
View
Upper floors accessible by elevator
Soundproof
Free toiletries
Show 11 photos
Deluxe
1 King Size Bed
400 sqft
Private Bathroom
Minibar
Coffee machine
Refrigerator
x4
+
x3
More details
1 King Bed Deluxe is 398 square feet and includes a king-size bed 150-183 width plus hairdryer.
Show 7 photos
Suite
1 King Size Bed
590 sqft
Minibar
+
More details
King Suite is 592 square feet and includes a king-size bed 150-183 width plus hairdryer.
Show 11 photos
King Room, Garden View
1 King Size Bed
290 sqft
Minibar
x4
+
x3
More details
1 King Bed With Garden is 291 square feet and includes a king-size bed 150-183 width plus hairdryer.
Show 7 photos
Room, Terrace
1 King Size Bed
345 sqft
Private Bathroom
Terrace
Minibar
Coffee machine
+
More details
1 King Bed With Terrace is 366 square feet and includes a king-size bed 150-183 width.
Show 9 photos
King Room
1 King Size Bed
325 sqft
Private Bathroom
Minibar
Coffee machine
Refrigerator
+
More details
1 King Bed is 344 square feet and includes a king-size bed 150-183 width plus hairdryer and is Wheelchair-accessible.
Show 5 photos
Room - 2 Twin
2 Twin Beds
325 sqft
Minibar
Wheelchair accessible
+
More details
2 Twin Beds is 323 square feet and includes 4 single beds 80-130 width plus hairdryer and is Wheelchair-accessible.
Show 7 photos
King Room, Balcony
1 King Size Bed
325 sqft
Private Bathroom
Balcony
View
Minibar
+
More details
Show 11 photos
Suite, City View
1 King Size Bed
605 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Show 7 photos
King Room, City View
1 King Size Bed
325 sqft
City view
Private Bathroom
Minibar
Coffee machine
x4
+
x3
More details
Show 3 photos
Room - 2 Twin, City View
2 Twin Beds
325 sqft
City view
Private Bathroom
Minibar
Coffee machine
x10
+
x6
More details
Room City View Two Beds
Show 4 photos
Family Suite, 2 Bedroom
2 King Size Beds
860 sqft
Private Bathroom
View
Minibar
Coffee machine
+
More details
Show 4 photos
Junior Suite, Terrace
1 King Size Bed
410 sqft
Private Bathroom
Terrace
Minibar
Coffee machine
+
More details
9
487 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇼
Steve
9.1
August 2024
The staff is very attentive and helpful!
The square in front of the hotel is momentarily being renovated, this is annoying.
🇰🇼
Amani
10
May 2024
Location is great and hotel is very cute, staff are very nice.
The standard room has a tiny open closet with minimal space for clothes. However the suite has a big closet and plenty space.
🇩🇪
Zsolt
9.1
August 2024
The hotel has a good central location, near to Gran Via and also to Puerta del Sol. Availability is fine with public transportation (metro and bus stations are nearby), but catastrophic with car, as the hotel is practically in pedestrian zone and the Plaze del Carmen is still in reconstruction. The surrounding is crowded and laud, but sound isolation of the hotel is good and hence we did not find it disturbing. The room design is beautiful, though the rooms are a bit small. We found the light concept perfect, especially the night lights. The furniture is in good condition, but we fund the open shelves not comfortable for storage. We found the bed very good. All the young staff was very kind and helpful all the time.
Our wish to have the same room what we had at the previous occasion was unfortunately ignored, though we reserved the room three months in advance. We can again mention we had the best quality breakfast we ever had in a hotel, but the staff was even more unorganized than last time we were in the hotel. We had to wait to be seated, our order was forgotten and the service was slow. The hotel is good, but for the price one can expect better and more attentive service also at the breakfast.
🇨🇦
Rene
9.1
July 2024
Close to Gran Via, beautiful hotel and rooms, comfortable beds, modern bathrooms. Reception staff excellent. Amazing breakfast a la carte.
Pool and rooftop is small and can be crowded. Hit and miss with the staff overall. Some nice, some a little less, mostly for the food service. Pricy overall but the location and luxury demand it. Crowded reception when check in due to lack of space. Not easy to drive to the hotel (and around) and no valet parking offered. Have a deal with nearby parking but acknowledge that discount doesn’t always work due to automated machine. Would expect better from a 5-star hotel.
🇦🇪
Abdulla
10
April 2024
I am writing this to express my gratitude for the exceptional service I received during my stay at your hotel from 21 to 23 April 2024. The staff at Thompson Hotel Madrid made our honeymoon visit a memorable one, and I would like to give a special shout-out to Roman for her outstanding service. Roman welcomed us with open arms and went the extra mile to make our visit special. Her kind and hospitable nature made us feel right at home. She was attentive to our needs and was always available to help us with any questions we had. I highly appreciate the effort Roman and the hotel staff put in to make our stay comfortable and enjoyable. The wonderful experience we had at your hotel will remain with us forever.
🇨🇦
Luk
10
July 2024
I had simple coffee and croissants / pain au chocolates for breakfast…delicious! However, breakfast options were plentiful at the Omar restaurant (attached to the hotel). I enjoyed the rooftop patio and pool. It was a great respite after a long day in the heat. Nice bar snacks and drinks! The concierge services for assisting in taxis and wake up calls and room / cleaning were excellent. Staff were friendly and polite. They helped my colleague as she forgot her glasses in her room. They found the item after her consent and promptly sent it in a taxi to our business meeting. Great service! My bottled water & coffee were replenished when I asked for additional quantities in my room. The bed & pillows were very comfortable and shower had great water pressure and temperature. Location was very central close to Plaza del Sol, Gran Via, Chueca and a 15 min walk from the Palace and 20min walk to Park de Retiro. Lots of shopping and amenities at your doorstep. Maybe a little too much shopping !
Not much! In the morning, there was only one person behind the coffee station. Another person would be helpful for the morning business rush. However, the staff were very accommodating and lovely!
🇦🇺
Michael
9.1
October 2023
The room was very nice, the staff very friendly and helpful and the breakfast every morning was amazing! I would go as far as saying the best breakfast I've had at most hotels.
🇩🇪
Zsolt
9.1
October 2023
The hotel location is very central, near to Gran Via and also to Puerta del Sol. Availability is good with public transportation (metro and bus), but not so well with car, as the hotel is practically in pedestrian zone. For this reason the surrounding is crowded and laud, but sound isolation is good and we did not find it disturbing in the room. The room design is beautiful, though not practical. We found the light concept perfect, especially the night lights. Since the hotel is new, the furniture is in good shape. We found the bed comfortable. The bathroom is also nice, but maybe a bit dark. We found the shower powerful. The staff were accommodating and very helpful all the time. The best breakfast we ever had in a hotel, it was a real highlight.
The rooftop pool area seems to be too small, there are not enough sunlounger. Even though we found the room design pretty, we did not find appropriate place to place the luggage and fund the open shelves not comfortable to store our personal belongings. Since the breakfast is not buffet-system, we had to plan more time than expected. The view from the rooms is unfortunately not perfect, until the Plaza del Carmen in front of the hotel is being renovated.
🇫🇷
Laurent
9.1
January 2024
Very cosy hotel, great design, unique lobby, corridors and rooms’ decoration, comfortable rooms, excellent teams (individually). Special thanks to the front desk teams for their outstanding dedication, their passion and their sense of important details (the excellence award goes to Christina, but all were fantastic). Same for the doormen, extremely considerate, courteous and genuinely friendly). We felt really taken care of.
The Omar Restaurant: absolutely amazing food (cheers to the chef and his team), really great people individually, but extremely poor team and service coordination in the restaurant. Total chaos at breakfast and dinner time, the list of bugs is long. Great sailors but no captain on the deck. We gave a 9, but to us Thompson Hotel is worth a solid 10 if you fix this Omar’s management issue. Good luck, we wish you the best because this hotel is incredible !
🇦🇺
Stephanie
8.2
July 2024
Unfortunate renovations to the the square in front of the hotel made the aspect much less appealing.
Dinner reservation made by hotel concierge to very serious upmarket fish restaurant whereto maitre d' was more intent on impressing with her vision of food rather than ensuring true hospitality...other staff were fine but the evening was very uncomfortable. This was a bad call from the concierge who possibly could have made a more informal and fun choice (we were on holiday after all).
Attractions
San Fernando Royal Academy of Fine Art
0.1miCírculo de Bellas Artes (CBA)
0.2miLope de Vega House Museum (Casa Museo Lope de Vega)
0.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
0.4miLavapiés
0.6miLa Cueva de Lola
0.7miRoyal Botanical Garden (Real Jardín Botánico)
0.7miCaixaForum Madrid
0.8miLa Casa Encendida
0.9miMatadero Madrid
1.9miCasa de Campo
1.9miMadrid Río Park (Parque Madrid Río)
1.9miVelázquez Palace (Palacio de Velázquez)
2.4miMadrid Teleférico (Teleférico de Madrid)
2.5miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
27.2miAttractions
San Fernando Royal Academy of Fine Art
0.1miCírculo de Bellas Artes (CBA)
0.2miLope de Vega House Museum (Casa Museo Lope de Vega)
0.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
0.4miLavapiés
0.6miLa Cueva de Lola
0.7miRoyal Botanical Garden (Real Jardín Botánico)
0.7miCaixaForum Madrid
0.8miLa Casa Encendida
0.9miMatadero Madrid
1.9miCasa de Campo
1.9miMadrid Río Park (Parque Madrid Río)
1.9miVelázquez Palace (Palacio de Velázquez)
2.4miMadrid Teleférico (Teleférico de Madrid)
2.5miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
27.2miAirports
Adolfo Suárez Madrid–Barajas Airport
8.7miRestaurante #1
Cuisines
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Elevator
Balcony
View
Upper floors accessible by elevator
Soundproof
Free toiletries
Accessibility
Bathroom emergency cord
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bar crawls
Bicycle rental
Live music/Performance
Live sports events (broadcast)
Temporary art galleries
Walking tours
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Laptop size safe
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Fitness classes
Locker rooms
Open-air bath
Outdoor swimming pool
Personal trainer
Public Bath
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
View
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available at a location nearby (reservation is not needed) and costs EUR 30 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
Diners Club,
American Express,
JCB,
Maestro,
Cash only,
UnionPay
This property accepts cash.
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