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487 reviews

Thompson Madrid, part of Hyatt

Thompson Madrid, part of Hyatt

Plaza Del Carmen S/N, Madrid, 28013, Spain

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Thompson Madrid, part of Hyatt

Escape to luxury at the Thompson Madrid, part of Hyatt, a 5-star hotel nestled in the heart of Spain's vibrant capital city. Located a mere 0.1mi from Madrid's bustling city center, this stylish hotel offers the perfect blend of convenience and sophistication. Indulge in a delicious breakfast to kickstart your day of exploration, while taking in the chic surroundings at Plaza Del Carmen S/N.

Enjoy a wealth of amenities at the Thompson Madrid, including a refreshing outdoor swimming pool, complimentary WiFi, and a well-equipped fitness center to keep you active throughout your stay. Pamper yourself with room service, relax on the sun deck, or sip on cocktails at the hotel bar. With 487 glowing reviews, you can rest assured that your stay at this hotel will be nothing short of extraordinary.

Whether you're in Madrid for business or leisure, the Thompson Madrid provides everything you need for a memorable stay. From the 24-hour front desk to the pet-friendly accommodations, this hotel caters to every traveler's needs. With a range of services including shuttle transfers, on-site dining options, and live music performances, your time at the Thompson Madrid will be as enchanting as the city itself.

Immerse yourself in luxury at the Thompson Madrid, where even your furry friends are welcome to join in on the fun. Yes, you read that right – this posh 5-star hotel is pet-friendly, allowing you to bring your beloved companions along for the adventure. Just keep in mind that there may be some charges for your four-legged travel buddies. With the convenience of shuttle transfers and a 24-hour front desk, the Thompson Madrid truly caters to all your needs, ensuring a stress-free stay for both you and your pets.

As you soak up the Spanish sun at the Thompson Madrid, don't miss the chance to take a dip in the seasonal outdoor infinity pool. Perched on the rooftop with breathtaking views, this pool offers the perfect spot to relax and unwind while enjoying the cityscape around you. Whether you're looking to cool off after a day of sightseeing or simply soak in the sun, the pool at Thompson Madrid provides a refreshing oasis high above the bustling streets of Madrid.

Savor the flavors of the Mediterranean at the on-site restaurant, Restaurante #1, where culinary delights await to tantalize your taste buds. Indulge in a delectable meal made from the freshest ingredients while soaking in the upscale ambiance of the dining space. With an array of payment options accepted, including major credit cards, you can easily settle the bill after a satisfying dining experience. Treat yourself to a culinary journey without even leaving the comfort of the Thompson Madrid.

Closest airports

Adolfo Suárez Madrid–Barajas Airport

8.7mi

Most popular amenities

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Elevator

Balcony

View

Upper floors accessible by elevator

Soundproof

Free toiletries

Rooms

Deluxe King Room in Thompson Madrid, part of Hyatt

Show 11 photos

Deluxe

1 King Size Bed

400 sqft

Private Bathroom

Minibar

Coffee machine

Refrigerator

x4

+

x3

More details

1 King Bed Deluxe is 398 square feet and includes a king-size bed 150-183 width plus hairdryer.

Show 7 photos

Suite

1 King Size Bed

590 sqft

Minibar

+

More details

King Suite is 592 square feet and includes a king-size bed 150-183 width plus hairdryer.

Show 11 photos

King Room, Garden View

1 King Size Bed

290 sqft

Minibar

x4

+

x3

More details

1 King Bed With Garden is 291 square feet and includes a king-size bed 150-183 width plus hairdryer.

King Room with Terrace in Thompson Madrid, part of Hyatt

Show 7 photos

Room, Terrace

1 King Size Bed

345 sqft

Private Bathroom

Terrace

Minibar

Coffee machine

+

More details

1 King Bed With Terrace is 366 square feet and includes a king-size bed 150-183 width.

King Room in Thompson Madrid, part of Hyatt

Show 9 photos

King Room

1 King Size Bed

325 sqft

Private Bathroom

Minibar

Coffee machine

Refrigerator

+

More details

1 King Bed is 344 square feet and includes a king-size bed 150-183 width plus hairdryer and is Wheelchair-accessible.

Show 5 photos

Room - 2 Twin

2 Twin Beds

325 sqft

Minibar

Wheelchair accessible

+

More details

2 Twin Beds is 323 square feet and includes 4 single beds 80-130 width plus hairdryer and is Wheelchair-accessible.

King Room with Balcony in Thompson Madrid, part of Hyatt

Show 7 photos

King Room, Balcony

1 King Size Bed

325 sqft

Private Bathroom

Balcony

View

Minibar

+

More details

King Suite with City View in Thompson Madrid, part of Hyatt

Show 11 photos

Suite, City View

1 King Size Bed

605 sqft

City view

Private Bathroom

Minibar

Coffee machine

+

More details

King Room with City View in Thompson Madrid, part of Hyatt

Show 7 photos

King Room, City View

1 King Size Bed

325 sqft

City view

Private Bathroom

Minibar

Coffee machine

x4

+

x3

More details

Twin Room with City View in Thompson Madrid, part of Hyatt

Show 3 photos

Room - 2 Twin, City View

2 Twin Beds

325 sqft

City view

Private Bathroom

Minibar

Coffee machine

x10

+

x6

More details

Room City View Two Beds

Two-Bedroom Family Suite in Thompson Madrid, part of Hyatt

Show 4 photos

Family Suite, 2 Bedroom

2 King Size Beds

860 sqft

Private Bathroom

View

Minibar

Coffee machine

+

More details

Junior Suite with Terrace in Thompson Madrid, part of Hyatt

Show 4 photos

Junior Suite, Terrace

1 King Size Bed

410 sqft

Private Bathroom

Terrace

Minibar

Coffee machine

+

More details

Guest reviews

9

487 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇼

Steve

9.1

August 2024

The staff is very attentive and helpful!

The square in front of the hotel is momentarily being renovated, this is annoying.

🇰🇼

Amani

10

May 2024

Location is great and hotel is very cute, staff are very nice.

The standard room has a tiny open closet with minimal space for clothes. However the suite has a big closet and plenty space.

🇩🇪

Zsolt

9.1

August 2024

The hotel has a good central location, near to Gran Via and also to Puerta del Sol. Availability is fine with public transportation (metro and bus stations are nearby), but catastrophic with car, as the hotel is practically in pedestrian zone and the Plaze del Carmen is still in reconstruction. The surrounding is crowded and laud, but sound isolation of the hotel is good and hence we did not find it disturbing. The room design is beautiful, though the rooms are a bit small. We found the light concept perfect, especially the night lights. The furniture is in good condition, but we fund the open shelves not comfortable for storage. We found the bed very good. All the young staff was very kind and helpful all the time.

Our wish to have the same room what we had at the previous occasion was unfortunately ignored, though we reserved the room three months in advance. We can again mention we had the best quality breakfast we ever had in a hotel, but the staff was even more unorganized than last time we were in the hotel. We had to wait to be seated, our order was forgotten and the service was slow. The hotel is good, but for the price one can expect better and more attentive service also at the breakfast.

🇨🇦

Rene

9.1

July 2024

Close to Gran Via, beautiful hotel and rooms, comfortable beds, modern bathrooms. Reception staff excellent. Amazing breakfast a la carte.

Pool and rooftop is small and can be crowded. Hit and miss with the staff overall. Some nice, some a little less, mostly for the food service. Pricy overall but the location and luxury demand it. Crowded reception when check in due to lack of space. Not easy to drive to the hotel (and around) and no valet parking offered. Have a deal with nearby parking but acknowledge that discount doesn’t always work due to automated machine. Would expect better from a 5-star hotel.

🇦🇪

Abdulla

10

April 2024

I am writing this to express my gratitude for the exceptional service I received during my stay at your hotel from 21 to 23 April 2024. The staff at Thompson Hotel Madrid made our honeymoon visit a memorable one, and I would like to give a special shout-out to Roman for her outstanding service. Roman welcomed us with open arms and went the extra mile to make our visit special. Her kind and hospitable nature made us feel right at home. She was attentive to our needs and was always available to help us with any questions we had. I highly appreciate the effort Roman and the hotel staff put in to make our stay comfortable and enjoyable. The wonderful experience we had at your hotel will remain with us forever.

🇨🇦

Luk

10

July 2024

I had simple coffee and croissants / pain au chocolates for breakfast…delicious! However, breakfast options were plentiful at the Omar restaurant (attached to the hotel). I enjoyed the rooftop patio and pool. It was a great respite after a long day in the heat. Nice bar snacks and drinks! The concierge services for assisting in taxis and wake up calls and room / cleaning were excellent. Staff were friendly and polite. They helped my colleague as she forgot her glasses in her room. They found the item after her consent and promptly sent it in a taxi to our business meeting. Great service! My bottled water & coffee were replenished when I asked for additional quantities in my room. The bed & pillows were very comfortable and shower had great water pressure and temperature. Location was very central close to Plaza del Sol, Gran Via, Chueca and a 15 min walk from the Palace and 20min walk to Park de Retiro. Lots of shopping and amenities at your doorstep. Maybe a little too much shopping !

Not much! In the morning, there was only one person behind the coffee station. Another person would be helpful for the morning business rush. However, the staff were very accommodating and lovely!

🇦🇺

Michael

9.1

October 2023

The room was very nice, the staff very friendly and helpful and the breakfast every morning was amazing! I would go as far as saying the best breakfast I've had at most hotels.

🇩🇪

Zsolt

9.1

October 2023

The hotel location is very central, near to Gran Via and also to Puerta del Sol. Availability is good with public transportation (metro and bus), but not so well with car, as the hotel is practically in pedestrian zone. For this reason the surrounding is crowded and laud, but sound isolation is good and we did not find it disturbing in the room. The room design is beautiful, though not practical. We found the light concept perfect, especially the night lights. Since the hotel is new, the furniture is in good shape. We found the bed comfortable. The bathroom is also nice, but maybe a bit dark. We found the shower powerful. The staff were accommodating and very helpful all the time. The best breakfast we ever had in a hotel, it was a real highlight.

The rooftop pool area seems to be too small, there are not enough sunlounger. Even though we found the room design pretty, we did not find appropriate place to place the luggage and fund the open shelves not comfortable to store our personal belongings. Since the breakfast is not buffet-system, we had to plan more time than expected. The view from the rooms is unfortunately not perfect, until the Plaza del Carmen in front of the hotel is being renovated.

🇫🇷

Laurent

9.1

January 2024

Very cosy hotel, great design, unique lobby, corridors and rooms’ decoration, comfortable rooms, excellent teams (individually). Special thanks to the front desk teams for their outstanding dedication, their passion and their sense of important details (the excellence award goes to Christina, but all were fantastic). Same for the doormen, extremely considerate, courteous and genuinely friendly). We felt really taken care of.

The Omar Restaurant: absolutely amazing food (cheers to the chef and his team), really great people individually, but extremely poor team and service coordination in the restaurant. Total chaos at breakfast and dinner time, the list of bugs is long. Great sailors but no captain on the deck. We gave a 9, but to us Thompson Hotel is worth a solid 10 if you fix this Omar’s management issue. Good luck, we wish you the best because this hotel is incredible !

🇦🇺

Stephanie

8.2

July 2024

Unfortunate renovations to the the square in front of the hotel made the aspect much less appealing.

Dinner reservation made by hotel concierge to very serious upmarket fish restaurant whereto maitre d' was more intent on impressing with her vision of food rather than ensuring true hospitality...other staff were fine but the evening was very uncomfortable. This was a bad call from the concierge who possibly could have made a more informal and fun choice (we were on holiday after all).

Points of Interest Around Thompson Madrid, part of Hyatt

Attractions

San Fernando Royal Academy of Fine Art

0.1mi

Círculo de Bellas Artes (CBA)

0.2mi

Lope de Vega House Museum (Casa Museo Lope de Vega)

0.4mi

Royal Palace of El Pardo (Palacio Real de El Pardo)

0.4mi

Lavapiés

0.6mi

La Cueva de Lola

0.7mi

Royal Botanical Garden (Real Jardín Botánico)

0.7mi

CaixaForum Madrid

0.8mi

La Casa Encendida

0.9mi

Matadero Madrid

1.9mi

Casa de Campo

1.9mi

Madrid Río Park (Parque Madrid Río)

1.9mi

Velázquez Palace (Palacio de Velázquez)

2.4mi

Madrid Teleférico (Teleférico de Madrid)

2.5mi

Royal Palace of Aranjuez (Palacio Real de Aranjuez)

27.2mi

Restaurants

Restaurante #1

Cuisines

  • Mediterranean

Pools

Location

  • Outdoor

Features

  • Infinity
  • Rooftop
  • With view

Age restrictions

  • All ages

Availability

  • Seasonal

Amenities of Thompson Madrid, part of Hyatt

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Elevator

Balcony

View

Upper floors accessible by elevator

Soundproof

Free toiletries

Stay rules - Thompson Madrid, part of Hyatt

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property