7,771 reviews
From
$112Avenida America 41, Madrid, 28002, Spain
7,771 reviews
1/129
From
$112Outdoor swimming pool
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Welcome to the luxurious Hotel Puerta America in Madrid! This 5-star hotel, located at Avenida America 41, offers a truly exceptional stay in the vibrant city of Madrid. Just 2.4mi from the city center, this hotel is the perfect base for your Spanish adventure. The hotel boasts a staggering 7771 reviews and a price starting from $112, making it a fantastic choice for travelers.
Hotel Puerta America offers a wide range of amenities to ensure a comfortable stay. From a pet-friendly policy to an outdoor swimming pool, fitness center, and a bar, this hotel has everything you need for a relaxing and enjoyable visit. Enjoy free Wi-Fi, air conditioning, soundproof rooms, and room service during your stay. With a sun deck, terrace, garden, and restaurant on-site, you can unwind and indulge in the beauty of Madrid without leaving the hotel.
Experience luxury and convenience at Hotel Puerta America. Whether you're traveling for business or pleasure, this hotel provides an unforgettable experience in the heart of Madrid. With its top-notch facilities and prime location, Hotel Puerta America is the perfect choice for your next stay in this vibrant city.
Indulge in exquisite dining experiences at Hotel Puerta America with its selection of on-site restaurants. The Observatory offers a modern and romantic ambiance where you can savor delightful Spanish cuisine. For a more family-friendly atmosphere, head to Karrara Terrasse, offering modern vibes and delicious Spanish dishes. Lobby & Bistró provide a mix of Mediterranean and Spanish cuisines in a modern and inviting setting, perfect for a relaxing meal during your stay. There is something to please every palate right within the hotel's walls!
Looking to unwind and cool off under the Spanish sun? Hotel Puerta America features a seasonal outdoor pool, exclusively for adults. Take a refreshing dip or lounge poolside with your favorite drink as you soak up the warm Madrid weather. Whether you're seeking a tranquil swim or a place to sunbathe, the outdoor pool offers a relaxing escape within the hotel's luxurious premises.
For guests' convenience, Hotel Puerta America accepts various payment methods, including JCB, Diners Club, American Express, Mastercard, Visa, Red 6000, and Maestro, ensuring a seamless and hassle-free check-in and stay. With such flexibility, you can focus on enjoying the top-notch amenities, exceptional service, and prime location this 5-star hotel has to offer, making your visit to Madrid truly unforgettable.
Closest airports
Adolfo Suárez Madrid–Barajas Airport
6.4miOutdoor swimming pool
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Soundproof
View
Free toiletries
Bathtub
Private Bathroom
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Club Deluxe, King/Double
1 King Size Bed
1 Double Bed
270 sqft
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Club Deluxe is 269 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width.
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Deluxe, Single
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Single Deluxe
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Single Room
1 Double Bed
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Junior Suite, Single Use
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Club, King/Double
1 King Size Bed
1 Double Bed
270 sqft
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SPACE CLUB ROOMS BY ZAHA HADID is 269 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width.
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Double, King/Double
1 King Size Bed
1 Double Bed
270 sqft
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Standard is 269 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width.
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Deluxe, King/Double
1 King Size Bed
1 Double Bed
270 sqft
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DELUXE ROOMS is 269 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width.
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Junior Suite
1 King Size Bed
1 Double Bed
270 sqft
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JUNIOR SUITES is 269 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width.
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Suite Executive, Single Use
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Club, Single
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Run Of House
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House Run Of House
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Club Deluxe
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Room Club Deluxe
Deluxe, City View
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Deluxe City View
Suite Executive, City View
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Suite Executive City View
Junior Suite, City View
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Junior Suite City View
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Deluxe
1 Twin Bed
x4
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Club
1 Double Bed
270 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
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Junior Suite, Queen
1 Queen Size Bed
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Standard Room
1 Double Bed
Balcony
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Superior
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Room Superior
Junior Suite Deluxe
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Junior Suite Deluxe
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Suite Executive
1 King Size Bed
1 Double Bed
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Suite Executive by JEAN NOUVEL
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Suite Executive, Executive Lounge Access
1 Double Bed
645 sqft
City view
Private Bathroom
Bathtub
Flat-screen TV
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Indulge in luxury with our spacious Executive Suite offering access to the exclusive Executive Lounge. Enjoy a comfortable stay with air conditioning, a bathtub, and complimentary toiletries in your private 646 sqft sanctuary.
Deluxe, Queen
1 Queen Size Bed
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Club Premium
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Club Premium
Deluxe, 2 Twin
2 Twin Beds
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Luxury
x6
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Luxury
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Deluxe, Double/Twin
1 Double Bed
2 Twin Beds
270 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
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Indulge in comfort and luxury in our spacious Deluxe Room, featuring a double bed, twin beds, a view, and soundproof walls. Perfect for 2 adults and 1 child, with free toiletries and a private bathroom for a relaxing stay.
Junior Suite Club
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Junior Suite Club
Suite
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Suite Standard
Room - 2 Double
2 Double Beds
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Two Double Beds
Suite Business
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Suite Business
Club, Queen
1 Queen Size Bed
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Economy
x10
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Room Economy
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Junior Suite, Executive Lounge Access
1 Queen Size Bed
485 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
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Indulge in luxury in our Junior Suite with Executive Lounge Access, offering a spacious 484 sqft room with a Queen size bed, stunning views, and exclusive amenities for a comfortable stay. Perfect for 2 adults and 1 child seeking stylish accommodation.
Junior Suite Business
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Junior Suite Business
Executive
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Executive
Junior Suite, 2 Twin
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Junior Suite Two Beds
Business
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Room Business
Deluxe Superior
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Room Deluxe Superior
Junior Suite Executive
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Junior Suite Executive
Suite Presidential
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Suite Presidential
Room With City View
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Duplex
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Dormitory Standard
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Bed In Dormitory Standard
Family, City View
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x4
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Triple Room
x3
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x4
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Executive, Single
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Club Premier
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x6
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Premium
x10
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Premium, City View
x10
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Premier
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Suite Deluxe
x8
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Family Connecting
x8
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Superior, City View
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Junior Suite Premium
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8.4
7,771 reviewsFrom
$112Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇵🇱
Daniel
9.1
9.1
The hotel is very unique, each floor is different but still very pretty. We got the room on floor 6, which was great, with comfy bed, big sized and with marble bathroom with shower. We also enjoyed the view. The location is pretty close to center of Madrid but if you don’t enjoy walking there is metro station near hotel. Staff was really nice and helpful!
Unfortunately, the pool, the observatory on the rooftop, and the sky bar also on the rooftop was closed. The cause was COVID, I understand the pool, but I don’t get how the pandemic got influence on the rooftop facilities - especially when the restaurant on the ground floor is working as usual. But that’s the only minus that we had during our stay.
🇺🇸
Abderrafie
9.1
9.1
The location is very close to a metro station and a bus station so you won't find any problem going to the center. The rooms were very nice.
I was charged the amount twice. And until now I'm still waiting for the refund.
🇷🇴
Ilkay
8.2
8.2
Room was nice, clean, provided with amenities of good quality. The staff at reception were friendly and also asked us if we would like a higher floor (which was AMAZING, the view of Madrid was really nice from our room on the 11th floor). Hotel has a nice indoor design with small art on display, on our floor there were miniature cars on display which gave a more interesting vibe. The room itself was sufficiently big, the bathroom was clean, provided plenty of towels and had an immense bathtub. The bed is comfortable, two sets of pillows are also a nice touch. We would also like to point out that the staff was very friendly, room was cleaned on a daily basis and we felt very welcome. Would definitely recommend this hotel!
The only downsides are the fact that the room does not have a "luxurious" feel to it, however, there was nothing we could have asked for more and the fact that it is a bit far from all the attractions (on foot), yet very close to the metro station which is very easy to use.
🇬🇧
Ariane
8.2
8.2
A lot of positives at this hotel: 1. Amazing architecture and design, each floor has its own personality and vibe. We loved our futuristic room!!! Bathroom separated from bedroom with a huge glass wall covered in a curtain, fun and original. Lighting was yet again modern and discreet, adjustable for evening/morning vibes. 2. Very comfortable gigantic beds, great view over the city from our bay windows. 3. Loads of toiletries, clothes steamer, hair dryer...everything you need during your stay. 4. Special points for our bathroom which was out-of-this-world. 5. Helpful and friendly staff. 6. Very very clean, impeccable hotel.
A few negative points: 1. At the beginning of your stay, expect the hotel to take a deposit of 50€ a night from your card which you can then spend at breakfast, at the bar or at the restaurant. This is probably nice for some people as it avoids you having to carry a payment method with you and they do give you the money back as soon as you leave, however it can amount to a lot (we paid 200€ for just 4 nights) and I would have preferred to just pay if and when needed. For travellers coming from outside the Eurozone especially, it can mean hefty transaction and conversion fees for an unnecessary deposit. 2. The breakfast is very very expensive, 25€ per day per person. 3. Hotel is not the most central but is very close to a metro station which makes it very handy and easy to access.
🇬🇧
Katie
10
10
Mostly everything about the hotel. The location, the friendliness of the staff, very helpful and attentive (even the cleaners), the design of the rooms. The room is spacious enough for our 3 nights stay. They provided us with a kettle & mugs upon request as we like having coffee first thing when we wake up. The hotel itself is closed to everywhere. As my husband and I love walking, we don't mind the walk at all.
The gym. One of the reasons we chose this hotel is to use the gym, but we were shocked to find how small it is and the availability of the equipment. The heaviest weight is probably around 10kg /15kg. There's no pectoral machine at all (the one they have is a weird one). No music and remote control for the TV is nowhere to be seen. One guy used the whole free workout area by putting his stuff everywhere (including on the rowing machine), which is annoying. In summary, the gym needs to be redesigned and more practical.
🇬🇧
Teregosa
10
10
We stayed at a first-floor, Zaha Hadid-designed room, and the experience was unrivaled. I would not hesitate to recommend a trip to Madrid, simply to get an experience of this hotel, an attraction of the town onto itself. The bathtub easily fits two for a relaxing bath after a night out. Very convenient location for travel from/to the airport (12 minutes by car, 35 minutes by public transport), 3 minutes from the closest metro station, and within walking distance (if you're in no hurry and like exploring cities) of the historical centre and sights.
Nothing to dislike. Just be aware, some floors and restaurants of the hotel (including the Skylight terrace bar) are currently closed (Jan 2022) due to COVID.
🇬🇧
Harry
9.1
9.1
We stayed on the 1st floor (designed by Zaha Hadid) and the 8th floor (designed by Kathryn Findlay). 1st Floor: We really love the design and you can tell it is from Zaha Hadid, it is such a change from the typical hotel rooms and staying there for those three nights really enhanced our experience in Madrid. 8th Floor: Our room is also quite futuristic with a TV folding down from the ceiling, with two big single beds and a great view of Madrid. The design of the room is also great. General: The hotel staff were all attentive and helpful, such as offering us water when we were about to go out to the heat! The hotel gym also offers running and rowing machines which are all in excellent condition.
1st Floor: It is mainly the bathroom. We love the design but the shower floor can get really slippery after applying soap, you also need to leap across the half wall separating the shower from the rest of the bathroom, there are also no curtains so you might make the bathroom floor wet. it will be fine for youth and adults but maybe not for some seniors. 8th Floor: The shower is incorporated into the main room and the only separation is the curtain surrounding the oval-shaped bathtub. It might be fine for solo travellers and couples but I am not too sure when you are with friends.
🇨🇦
John
8.2
8.2
Breakfast was great .food was tasty
The web site said free parking . Free drink we didn’t get either due to booking room throughly booking . Com . Had we know we would have booked directly . Somehow the customer should be aware of difference !????
🇩🇰
Danni
9.1
9.1
That every floor had their own design. The room on 6th floor was very cool with a possibility to open fully to the toilet and big bathtub. A nice welcome on the big tv and a nice and soft bed. The elevators was also kind a cool with a super view to the city.
The price for a coffee is a pure rip-off 5€ for a small cup. I’ve lived in Spain and you can have 2 coffees and 2 delicious croissants in a great local bakery. The pool area is a nightmare not enough sun chairs people has no decency and happy steal your spot. A lot of waste with sofa lounges with no umbrellas in 30+ degrees and taken into account the lack of space it would be nice to use it for the guests who visit the pool.
🇮🇪
Jonathan
9.1
9.1
Very funky design focused hotel with different design rooms depending on what floor you are on. The main reception area does not give any real clue into just how 'out there' the room designs are. I loved it, maybe not for everyone. Breakfast is buffet style and pretty decent. Parking is below the hotel and easily accessed for sports cars or vehicles with low ground clearance.
The reception can feel understaffed at busy check-in and check-out times but the staff deal with everything quite promptly. The location is perfect for a night stop off if travelling else where but not really in walking distance to central Madrid, taxi or uber required.
Attractions
Velázquez Palace (Palacio de Velázquez)
0.3miCírculo de Bellas Artes (CBA)
2.2miSan Fernando Royal Academy of Fine Art
2.2miRoyal Botanical Garden (Real Jardín Botánico)
2.3miLope de Vega House Museum (Casa Museo Lope de Vega)
2.3miCaixaForum Madrid
2.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
2.4miLavapiés
2.6miLa Casa Encendida
2.9miLa Cueva de Lola
2.9miMatadero Madrid
3.7miMadrid Río Park (Parque Madrid Río)
3.8miCasa de Campo
4miMadrid Teleférico (Teleférico de Madrid)
4.5miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28.4miAttractions
Velázquez Palace (Palacio de Velázquez)
0.3miCírculo de Bellas Artes (CBA)
2.2miSan Fernando Royal Academy of Fine Art
2.2miRoyal Botanical Garden (Real Jardín Botánico)
2.3miLope de Vega House Museum (Casa Museo Lope de Vega)
2.3miCaixaForum Madrid
2.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
2.4miLavapiés
2.6miLa Casa Encendida
2.9miLa Cueva de Lola
2.9miMatadero Madrid
3.7miMadrid Río Park (Parque Madrid Río)
3.8miCasa de Campo
4miMadrid Teleférico (Teleférico de Madrid)
4.5miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28.4miAirports
Adolfo Suárez Madrid–Barajas Airport
6.4miThe Observatory
Cuisines
SpanishAmbiances
Modern•RomanticKarrara Terrasse
Cuisines
SpanishAmbiances
Family Friendly•ModernLobby & Bistró
Cuisines
Mediterranean•SpanishAmbiances
Family Friendly•ModernLocation
OutdoorAge restrictions
Adults onlyAvailability
SeasonalOutdoor swimming pool
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Soundproof
View
Free toiletries
Bathtub
Private Bathroom
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
View
City view
View
From
$112Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Private parking is available on site (reservation is not possible) and costs EUR 26 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
13+ years
Extra bed upon request
$66 per person per day
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
JCB,
Diners Club,
American Express,
Mastercard,
Visa,
Red 6000,
Maestro,
Cash only
This property accepts cash.
Can guests park for free at Hotel Puerta America?
Yes, Hotel Puerta America offers private on-site parking for €26 per day. Guest cannot make reservations for parking in advance.
What's the nightly rate at Hotel Puerta America?
Room rates at Hotel Puerta America initiate from $112. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What are the room types available at Hotel Puerta America?
Hotel Puerta America offers a variety of rooms including Executive Suites with City Views, Deluxe Junior Suites, and Space Club rooms by Zaha Hadid. Most rooms can accommodate 2 adults and 1 child, are non-smoking, and feature different bed configurations such as double beds, queen beds, and twin beds. Room sizes range from 269 sqft for the Space Club rooms to 646 sqft for the Executive Suites with Executive Lounge Access.
What is there to do in Hotel Puerta America?
Guests at Hotel Puerta America can spend their time enjoying various leisure amenities. They can dine at the onsite restaurants such as The Observatory, offering a modern and romantic ambiance with Spanish cuisine. For a family-friendly atmosphere, Karrara Terrasse and Lobby & Bistró are excellent choices, serving Spanish and Mediterranean dishes. The hotel features an outdoor swimming pool, perfect for guests looking to relax or take a dip during the seasonal availability period. Additionally, guests can unwind on the sun deck, terrace, or garden, or keep up with their fitness routine at the fitness center. With upscale amenities like soundproof rooms and 24-hour room service, guests can make their stay as comfortable and enjoyable as possible.
Can guests use a pool at Hotel Puerta America?
Hotel Puerta America has one pool available. This pool is located outdoors and is seasonal. There is an age restriction, as it is Adults Only.
Does Hotel Puerta America have on-site restaurants?
Hotel Puerta America offers three on-site restaurants: The Observatory with a modern and romantic ambiance serving Spanish cuisine, Karrara Terrasse with a family-friendly modern vibe also offering Spanish cuisine, and Lobby & Bistró featuring a family-friendly modern setting and serving Mediterranean and Spanish cuisines.
Are both cash and credit cards valid payment options at Hotel Puerta America?
Yes, Hotel Puerta America accepts both cash and credit cards as valid payment options. You can pay with cash, along with credit cards such as JCB, Diners Club, American Express, Mastercard, Visa, Red 6000, and Maestro.
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